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Jeffries & Dibbens Estate & Letting Agents - Southsea letting agents in Portsmouth, Havant, Gosport and 2 more

4.5

★★★★★ Excellent

670 reviews across 11 offices and 1 platform

Jeffries & Dibbens Estate & Letting Agents - Southsea has 11 offices, in Portsmouth (three offices), Havant (three offices), Gosport, Fareham (three offices) and Southsea. Together they have 670 reviews on 1 platform, rated 4.5 out of 5 overall.

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4.5 / 5

670

Reviews on Google

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Jeffries & Dibbens Estate & Letting Agents - Southsea's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Jeffries & Dibbens Estate & Letting Agents - Southsea office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Horrible agency. We booked a viewing with them and 2h before they called to say that we need a decision in principle (and of course offered to get us one if we wanted to go on with the viewing). We assured them we'll have it within the hour, called our advisor, and when we called back 5 minutes later they had magically given our slots to someone else. So lame.

Andreas · 19 June 2018 · Jeffries & Dibbens Estate & Letting Agents - Southsea Portsmouth (112-114 London Road)

4/5

Google

We're currently selling our house with Jeffries. They were much less forceful than other high street estate agents, lower commission and no upfront/marketing/listing (hidden) fees. So far they've been good with communicating when viewings are occurring and we hope to have our house sold very soon! We viewed a number of houses advertised by Jeffries, and found the agents showing us around the properties to be on-time for the viewings and knowledgeable about the properties and situation of the sellers. The above cannot be said other estate agents that we've had the "pleasure" of dealing with recently .... I cannot comment on the letting side.

Mat · 19 June 2018 · Jeffries & Dibbens Estate & Letting Agents - Southsea Portsmouth (112-114 London Road)

5/5

Google

'Sue Parker' - The reviews are from satisfied customers, posted by James (please read before you jump to the wrong conclusion). Dibbens have no record of you on their system anyway, are you really a customer? Guy Taylor and Ian Hills, absolutely no record of you having spoken with Dibbens, again, a disingenuous attempt to discredit them? A quick look on the property portals shows that Dibbens are by far the most popular and successful Estate Agency in Stubbington.....

Stuart · 26 October 2017 · Jeffries & Dibbens Estate & Letting Agents - Southsea Fareham (18 The Green)

5/5

Google

i wasn't looking but my perfect property came onto the martlet. I viewed it on Friday, decided there and then I wanted it and the agent took me back to mine to do photos and get mine on the market. It was live on the internet and I had my first viewing on Saturday and it was sold on Tuesday, meaning I could have my offer accepted on the one I wanted to buy. Since then, I have been back several times, the agents have always replied To every request promptly and it's been a pleasure doing business with them. Special thanks to Lauren who has been patient with my many questions and almost as enthusiastic as me! I'm very happy To be moving with Dibbens.

Lynn · 26 October 2017 · Jeffries & Dibbens Estate & Letting Agents - Southsea Fareham (18 The Green)

Agent replied · 24 October 2024

Thanks Lynn, we do have an issue with fabricated bad reviews, so it's lovely to hear from genuine customers. We hope you are very happy in your new property.

1/5

Google

DO NOT USE JEFFRIES.... I have unfortunately had 2 bad experiences with Jeffries now, so am quite confident they are just purely money hungry liars with no conscience. Experience 1: Fresh out of University, arranging my first let with 2 friends, we were shown a house that was quirky, large and close to the centre of town. It seemed there was a bit of work to be done inside as it was a bit drab, but Jeffries sincerely promised us this would all be taken care of prior to us moving in.... well that was a massive lie. There were plants growing THROUGH the back door, dirt and mould everywhere and it was just generally filthy. My Dad was absolutely furious on move in day, so accompanied me to Jeffries to speak to them, the lady we spoke to was nothing short of a nasty cow. She was rude, clearly didn't care and tried to say we were lying about the state of the property because my Dads camera he'd used to take pictures did not have date stamps.... even though we'd only received the keys that day. I stayed in that house for 10 months and there were no end of problems, they never repaired anything, didn't care about us and were just appalling human beings at every chance we had to speak to them. Fast forward 6 years to now.... Experience 2: My partner and I found a lovely 2 bedroom flat which was owned by a family friend of his. From the get go, the family friend had said she was happy for us to take the property as the new tenants but was waiting to exchange as it was a buy-to-let. Jeffries, sniffing that they may lose some commission, ignored my partners request to cancel viewings and deliberately let the property to someone else, behind all of our backs. Knowing full well that the landlord wanted us to move in. This was a particular lady in Jeffries North End office that's behaved in this manner. I believe her name is Kate although I will correct if I am wrong. She was ruffling everyones feathers and stressing the poor land lady out by telling her lies, all just to get some commission. She should be ashamed of herself. I am absolutely appalled that she would use these tactics to manipulate and scheme against innocent people all to make herself look good. If I could get her sacked I would, but I know that if I were to tell Jeffries this directly I would likely get laughed out of the room as they don't really care. They are all as bad as each other. Short message of review: Don't use Jeffries they will lie to you and they only care about themselves. They are inhuman.

Amy · 19 June 2017 · Jeffries & Dibbens Estate & Letting Agents - Southsea Portsmouth (112-114 London Road)

1/5

Google

Customer service is diabolical! I was trying to buy a house, they regularly cancelled viewings When I was outside the property, insisted I used quotes from their builders which took two weeks, and when I called to chase the person dealing was never available (at times I even heard them say, tell them I'm out the office). When I got a quote for work needed in the property (to factor into the purchase price) they claimed a builder went out, but when I called him he hadn't, and the figure they made up was 2000 less than what the work cost! I'm just thankful as a buyer I didn't have to pay them, I just felt sorry for the seller as they made buying the house a very long process! Stay away! They are all extremely rude and made the house buying process very stressful!

Daniel · 19 June 2017 · Jeffries & Dibbens Estate & Letting Agents - Southsea Portsmouth (112-114 London Road)

5/5

Google

The whole process of marketing and ultimately selling my mother's house was very efficiently handled . They marketed it rapidly and quickly found us a buyer for a very reasonable rate of commission. Even though I work abroad, They kept me informed at each stage of the process. I found Jeffries to be personable, true to there word and as a result I would highly recommend there services without any reservation. ( I am more than happy for you to put this on your website with my name) Karen

James · 14 April 2017 · Jeffries & Dibbens Estate & Letting Agents - Southsea Southsea

5/5

Google

Gary and all the team were helpful, friendly and made our move easy. Calls were always returned and we were kept regularly informed of how our sale was progressing by phone or email. Moving is a very stressful experience but Jefferies helped us through every process.

Linda · 26 October 2016 · Jeffries & Dibbens Estate & Letting Agents - Southsea Havant (226 London Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jeffries & Dibbens Estate & Letting Agents - Southsea

Which Jeffries & Dibbens Estate & Letting Agents - Southsea office has the most reviews?

Portsmouth (112-114 London Road) has the most, with 129 reviews rated 3.9 out of 5, followed by Havant (13 North Street) with 123.

Where are the Jeffries & Dibbens Estate & Letting Agents - Southsea offices?

The 11 Jeffries & Dibbens Estate & Letting Agents - Southsea offices, by town:

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