Jeffries & Dibbens Estate & Letting Agents Southsea reviews

★★★★★ 5/5

Google

Review for Jeffries & Dibbens Estate Agents - Southsea We had a great experience with Jeffries & Dibbens, especially thanks to the manager, Rob. He was very responsive and stayed engaged with us throughout the entire sale process. Rob provided valuable advice on pricing, potential buyers, and improvements to the property. The process moved at a reasonable pace, with plenty of viewings, and we were able to secure a buyer successfully. Rob always respected our opinions, he offered guidance without ever pushing us or making us feel pressured. His customer service skills are excellent; he's honest, trustworthy, and easy to work with. His team, including the agents and admin staff, were also helpful and responsive, even assisting with things beyond their usual responsibilities. The completion went smoothly with no issues at all. Rob also went above and beyond by helping us collect and send some items we had left in the property. A big thank you to Rob and everyone at Jeffries & Dibbens Estate Agents for their fantastic service. Wishing you all the best!

69 · 22 May 2025

★★★★★ 5/5

Google

Thank you to Eddie for handling my sale, right from his first visit to my home he showed that he had knowledge of selling a park home on a site owned by the council. This was the clincher for me and resulted in a smooth sale.

Lucille · 14 April 2025

★★★★★ 5/5

Google

Jefferies & Dibbens were successful in getting our sale over the line despite challenging market conditions. Eddie kept us well informed throughout the process, which we appreciated, we are grateful the sale completed and thank everyone involved for their part in the process we would have no hesitation recommending Jefferies and Dibbens estate agents

Julia · 14 December 2025

★★★★★ 5/5

Google

I don't normally do reviews but Rob and the team at Jeffries Southsea gave such a professional service that I felt they deserved praising. My sale seemed to take forever, but Rob's expertise helped to make it go through smoothly and he kept me updated throughout. Nothing was too much trouble. Jeffries are an excellent estate. I wouldn't hesitate to recommend them. Thank you

Vanessa · 14 April 2024

★★★★★ 5/5

Google

Such an honour to have used Jefries services when buying my first home. They were soo helpful and assisted me all the way. Special shout out to Eddie, so tenacious and determined to make sure l get my first place. Thank you soo much .

Mable · 14 December 2025

★★★★★ 5/5

Google

Had to sell my mums house to pay for her care costs, I dealt with Eddie from the outset, I had 3 different agents round and Eddie was by far the one that impressed me the most, he didn’t disappoint always there on the phone if I needed to speak to him, the whole process was effortless, definitely 100% use again if I needed an estate agent. Thankyou S.paine 🙏🏼👍🏻

Sp53ncp · 22 March 2025

★★★★★ 5/5

Google

Max, Eddie, Mollie and the team at Jeffries were more than helpful during our sale and purchase, they helped us lots to get our lovely new house purchase over the line! Would recommend. Thanks again

Stuart · 14 April 2025

★★★★★ 3/5

Google

We sold our house in August 2024 and although they did sell it, we didn't get much back from them! I found I Had to keep asking for information, rather than Jeffries keeping us informed. When we did exchange and complete, not a single word from them until now when they have asked me to do a review! In contrast, the house we purchased which was with town and country contacted me every week. As soon as we exchanged, we were contacted by 4 members of their team to congratulate us with a card and a hamper! As I say, they did sell it, so I can't be too harsh but for the money they charge, I would of expected a bit more!

Marc · 14 April 2025

★★★★★ 5/5

Google

I don't normally bother with reviews but Rob and his team at Jeffries in Southsea provided such an exceptional service I feel it necessary. Throughout the sale and purchase I received regular comprehensive updates, nothing was too much trouble and I had complete confidence in the team. My purchase was complicated and I truly believe that if it wasn't for Rob's knowledge and expert advice the sale/purchase would have not have gone through, for this I am truly thankful. The whole team went above and beyond what you would expect from a regular estate agent. Jeffries is no regular estate agents, they are everything and more, offering an exceptional professional service with the personal touch. I would wholeheartedly recommend them to all my family and friends.

Gemma · 14 April 2022

★★★★★ 5/5

Google

Super efficient, helpful with great customer service. Just to add. The whole team were so helpful and.kind, nothing was too much trouble for the purchase of our new home, through to completion, we would highly recommend them. Rob, Mollie, Eddie, Max and Brenda, you are a credit to Jeffries and Dibbens. We couldn't be happier, especially Alan 🐕 Thank you again.

Karen · 3 December 2023

★★★★★ 5/5

Google

Fantastic experience selling my flat through Jeffries & Dibbens. Eddie and Max were always available for a call or email and answer any questions. They kept me up to date with the process and made everything simple and easy.

Dave · 14 July 2025

★★★★★ 5/5

Google

An absolute pleasure to do business with this great team. Eddie and Mollie went way above and beyond to sell two houses for me a very fair price in a really tricky market. Highly recommended. Thank you!

Dominic · 14 April 2024

★★★★★ 5/5

Google

I recently bought my first home with Jeffries and Dibbens, the whole team was amazing throughout the entire process. Eddie especially was fantastic, he was quick answering all of my emails, calls and any questions I had. It’s not a straightforward process by any means but it felt a lot less complicated with all their help. I’d definitely recommend them to anyone

Éine · 16 March 2025

★★★★★ 5/5

Google

This is a belated thank you to Rob, Eddie, Molly & Brenda at Jeffries in Southsea. We sold our house through them on October 2022 and every aspect of the service was excellent. Moving house can be a stressful business but they provided outstanding service and support throughout. The house was priced accurately to the market and the Jeffries team were great at showing people round and communicating with us and potential buyers. Brenda also provided helpful office support when the others were out on viewings. The most important thing was that they seemed genuinely enthusiastic about the house and took time to find out about all aspects of it - I am sure this was conveyed to buyers. They went above and beyond the usual service and we would definitely recommended them to anyone thinking of moving. Thank you to the whole team who were great ! Sue & Bob

Sue · 14 April 2023

★★★★★ 1/5

Google

So bad it's actually funny. First of all impossible to get hold off. Once we eventually managed to speak to someone, they were rude, asking for random details before the viewing, even though we have everything in place, they wanted proof. No one has ever asked me so many idiotic questions before the viewng. Once this was challenged, the lady on the phone became angry stating "it's not that difficult" to send an email, not accepting that people are actually working and are not always able to send things on the spot. Based on this phone call, she has cancelled the viewing, which is shocking and funny, because some unlucky people, have lost potential buyers here. Good luck selling your house/flat with this agency.

NiLGiP · 14 July 2025

★★★★★ 5/5

Google

This is a belated thank you to Rob, Eddie, Molly & Brenda at Jeffries in Southsea. We sold our house through them on October 2022 and every aspect of the service was excellent. Moving house can be a stressful business but they provided outstanding service and support throughout. The house was priced accurately to the market and the Jeffries team were great at showing people round and communicating with us and potential buyers. Brenda also provided helpful office support when the others were out on viewings. The most important thing was that they seemed genuinely enthusiastic about the house and took time to find out about all aspects of it - I am sure this was conveyed to buyers. They went above and beyond the usual service and we would definitely recommended them to anyone thinking of moving. Thank you to the whole team who were great ! Sue & Bob

Sue · 8 January 2023

★★★★★ 5/5

Google

Helpful, professional, realistic and easy to deal with. Despite an elongated selling process I was kept updated throughout. Would definitely recommend 🤩 …

Liz · 14 February 2026

★★★★★ 5/5

Google

Eddie and the rest of the team were excellent from start to finish dealing with the sale of my late mother’s house. They provided a fair market valuation, were professional, proactive and efficient in all aspects during the sales and contracts process. Would not hesitate to recommend them!.

Mike · 14 March 2026

★★★★★ 5/5

Google

Fantastic, Eddie, Molly and the team, sold my house quick and kept me well informed... 1st class!

George · 14 April 2024

★★★★★ 1/5

Google

Poor experience as a tenant. When I first moved into the property it had no fire alarm installed and with a persistent mouse problem. I had to buy my own batteries for the fire alarm and chase the landlord to sort the mouse problem out. Ending the tenancy early, I paid for the property to be re let and had an awful experience with Jeffries’ behaviour and my landlord.

Laurie · 3 March 2025

★★★★★ 5/5

Google

We've used Jeffries to sell our last two properties, and couldn't have asked for more. Throughout the entire process, from valuation to completion, they were efficient, professional, incredibly responsive and made us feel like we were in very safe hands. As an example, in our last sale, we needed to move out before completion as we were relocating. However, before the new owners moved in, the garage roof started leaking. We were 200 miles away, during lockdown, with no easy way to sort things out; Jeffries sourced a roofing specialist, got a quote, helped us to agree a way forward with the buyer, and we were able to complete on time. Our only regret is that now we've moved away, we won't be able to use them if we ever need to sell again!

Al · 14 April 2021

★★★★★ 5/5

Google

Cannot recommend Rob, Eddie and the rest of the team enough. They have been responsive, professional and incredibly helpful the whole way through the process of selling our house and a big thanks for consistently going above and beyond to keep things moving at pace. All the best!

Annie · 14 April 2023

★★★★★ 5/5

Google

Great service provided by Eddie and the team. We had an incredibly long winded and stressful sale, but Eddie was always there to answer questions, keeping us in the loop, and working hard to get things done. An amazing work ethic, calm under pressure, and worth every penny paid. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 27 August 2022

★★★★★ 5/5

Google

I couldn’t be happier with the service and professionalism of Jeffries and Dibbens estate agents. Particularly, Eddie Lewis and Mollie Cooper. Their timely response to phone calls and emails while having a personal and friendly touch allowed the whole process to be as stress free and as smooth as possible. I’d recommend them to all my friends and family looking to move.

Jerome · 14 April 2023