1/5
GoogleOver promise the service they will provide on selling your property, once you are signed up and locked in all these promises disappear and they are pretty unhelpful. I would recommend you look elsewhere.
Trusted Agent profile
Jeffrey Ross estate agents in Cardiff and Penarth
★★★★★
536 reviews across 5 offices and 2 platforms
Jeffrey Ross has five offices, in Cardiff (four offices) and Penarth. Together they have 536 reviews on two platforms, rated 4.3 out of 5 overall.
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Our offices
Jeffrey Ross's five offices, most reviewed first. Each has its own page.
- Jeffrey Ross Cardiff (233 Cathedral Road)233 Cathedral Road, Pontcanna, CF11 9PP288 reviews · 217 on Google (4.1)9 in the last 90 days
- Jeffrey Ross Cardiff (54 Station Road)54 Station Road, Llanishen, CF14 5LU149 reviews · 77 on Google (4.8)15 in the last 90 days
- Jeffrey Ross Students82 Woodville Road, Cathays, CF24 4ED138 reviews · 66 on Google (4.1)4 in the last 90 days
- Jeffrey Ross Cardiff (38 Wellfield Road)38 Wellfield Road, Y Rhath, CF24 3PB136 reviews · 65 on Google (4.1)4 in the last 90 days
- Jeffrey Ross Penarth9a Royal Buildings, Victoria Road, CF64 3ED131 reviews · 60 on Google (4.9)4 in the last 90 days
Reviews on Google
Showing 464 reviews on Google only. Show every review
Google5/5
GoogleWalked into Jeffrey Ross in llanishen Village on Monday 21stSeptember and was greeted By a receptionist named maddie. From start to finish Maddie was extremely warm , welcoming and professional. She checked letting properties to match our specifications and before I returned to my car I received an e-mail with properties attached . Thank you Maddie for all your help.
5/5
GoogleAs you come to the end of managing my tenancy, I would sincerely like to thank you for your excellent coordination, prompt responses, and all the work you have put in to make sure that my first experience as a tenant has been such a positive and valuable one. I have truly appreciated your support throughout, and I would always be happy to recommend Jeffrey Ross to others. Many thanks again for everything.
5/5
GoogleI recently spoke to a Nadia rafae on a call and gave honest and great communication… will always recommend Nadia and Jeffrey Ross
5/5
GoogleRating only, no written review.
5/5
GoogleNadia has been excellent. As a first time buyer I have been quite nervous about house hunting and knowing where to begin. Nadia instantly made me feel comfortable and took me through the different processes (how to make an offer, snagging list, timeframes etc). No question was a silly one and she had all the answers too😂 She spent ages showing me around different properties, offering storage advice, location info and showed real interest in what I was actually looking for in my new home. I could not recommend her enough.
5/5
GoogleI phoned to inquire about a property and spoke to a lovely young woman called Keeley. She was really polite, friendly and helpful, and took the time to answer my questions. It left me with a really good first impression. Thank you!
5/5
GoogleNadia was very friendly and helpful in helping me find our first property for my son. Great listener great attention to detail. A well rounded asset. Highly recommend
5/5
GoogleFrom the very beginning, everyone was so warm, friendly, and professional. I had the pleasure of getting to know Nadia, and she was absolutely amazing. She went above and beyond to help us, nothing was ever too much trouble, and she always made us feel reassured. She took the time to answer every question we had and made the whole experience feel so much less stressful. It’s rare to come across a company that genuinely cares about its customers, but that’s exactly how we felt throughout. They really are a breath of fresh air, and I honestly can’t recommend them highly enough. Thank you, Nadia, and the whole team!
5/5
GoogleI recently purchased a property through Nadia, and the experience was exceptional from start to finish. As a buyer, I felt fully supported throughout the entire process. Nadia was consistently proactive, transparent, and incredibly knowledgeable about the local market. She communicated clearly at every stage, ensuring I always understood what was happening and what to expect next. What stood out most was her professionalism and genuine commitment to making the process as smooth as possible. She handled every detail with care, responded promptly to any questions, and went above and beyond to resolve matters quickly. Her calm, friendly approach made what can be a stressful journey feel straightforward and well‑managed. I’m delighted with my new home and truly grateful for Nadia’s hard work. I would confidently recommend her to anyone looking to buy, she is an outstanding estate agent who delivers exceptional service.
5/5
Googlewanted to say a huge, thank you to Jeffrey Ross and the team, in particular to Nadia, who has been brilliant in getting the house sold. Her regular communication and attention to detail has made sure that the process has been seamless
5/5
GoogleAs someone who asks a LOT of questions, I was very fortunate to have Keeley from Jeffrey Ross Llanishen to offer advice, provide answers and all in a friendly and patient way.
5/5
GoogleAbie and Ollie were really fantastic in getting the sale through, totally reassuring and great communication throughout. Really glad I found this company would thoroughly recommend!
5/5
GoogleHad a brilliant experience when dealing with Nadia, she gave me great advice when I was considering selling for the first time and looking to move. Her communication was great & advice was honest!
5/5
GoogleA family member had been trying to sell their house for a while, with a few different estate agent's but as soon as they went with Jeffrey Ross, Nadia was on the ball and had it sold, Great communication skills from her she kept us updated throuout and she made the whole process non stressful .
5/5
GoogleVery helpful! Answered all of our questions through the process.
5/5
GoogleBrilliant service, Max was very professional and helped with any questions we had.
5/5
GoogleI recently listed my property up for sale and was dealing with a fine young man called Max. Made my experience great and enjoyable in a stressful time usually, definitely recommend! Leche!!
5/5
GoogleUnreal service, max was superstar throughout the process ; highly recommend him!
5/5
GoogleTop service. Met all my expectations and made listing my house as smooth as possible. Recommend visiting! Max was very helpful.
5/5
GoogleI’ve recently started the process with Jeffrey Ross and Max at the Llanishen branch has been brilliant so far. He’s been friendly, knowledgeable and really helpful in answering all my questions. Great communication and he’s made the whole experience feel very straightforward. Looking forward to continuing the process!
5/5
GoogleMax is a class act. Professional, friendly and highly knowledgeable.
5/5
GoogleAs a first time buyer I had the pleasure of dealing with Max, he was super helpful and put me at ease through this stressful process couldn’t recommend him more!
5/5
GoogleWonderful experience dealing with Max and the team, very helpful and understanding throughout the process even when not going through with the deal
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Questions about Jeffrey Ross
Which Jeffrey Ross office has the most reviews?
Cardiff (233 Cathedral Road) has the most, with 288 reviews rated 4.1 out of 5, followed by Cardiff (54 Station Road) with 149.
Where are the Jeffrey Ross offices?
The five Jeffrey Ross offices, by town:
- Cardiff (233 Cathedral Road): 233 Cathedral Road, Pontcanna, Cardiff, CF11 9PP
- Cardiff (38 Wellfield Road): 38 Wellfield Road, Y Rhath, Cardiff, CF24 3PB
- Cardiff (54 Station Road): 54 Station Road, Llanishen, Cardiff, CF14 5LU
- Penarth: 9a Royal Buildings, Victoria Road, Penarth, CF64 3ED
- Students: 82 Woodville Road, Cathays, Cardiff, CF24 4ED
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