Trusted Agent profile

Jeffrey Ross estate agents in Cardiff and Penarth

4.3

★★★★★ Great

536 reviews across 5 offices and 2 platforms

Jeffrey Ross has five offices, in Cardiff (four offices) and Penarth. Together they have 536 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

464

Reviews on Google

All 5 offices

Trustpilot logo

72

Reviews on Trustpilot

Business-wide

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Our offices

Jeffrey Ross's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 464 reviews on Google only. Show every review

5/5

Google

We have just rented our house through the Pontcanna office and the service was fantastic from Gemma and Gwyn. We were really pleased with the rent achieved and we would highly recommend them.

Neil · 16 November 2025 · Jeffrey Ross Cardiff (233 Cathedral Road)

5/5

Google

Landlady review - from the very beginning, Gwyn and Sheida have been a delight. They have swiftly and professionally dealt with all my questions and have made the process entirely straight forward for me. I’ve especially been happy with them being able to engage multiple different tradespeople and managing those processes from beginning to end with great results.

Marie · 16 November 2025 · Jeffrey Ross Cardiff (233 Cathedral Road)

5/5

Google

From start to finish the guys here were excellent . Paul and Jeff worked so hard for us, as did all the staff in the background. They provided us with great advice and support from start to finish. I would 100% recommend them. If needed in the future I would have no hesitation in going back to them.

Bev · 12 November 2025 · Jeffrey Ross Penarth

5/5

Google

We had the pleasure of buying our house from Paul Davies who is the best estate agent I’ve encountered. He showed us the property outside of working hours, did extra viewings for my partner who lived away - and was extremely knowledgeable about the property when taking us around. If anyone was selling their home I’d encourage them to seek out Paul! He absolutely made this sale happen, and was always happy to go the extra mile.

Kristy · 12 November 2025 · Jeffrey Ross Penarth

5/5

Google

Great team at the Penarth branch. Special mention to Lisa who was incredibly helpful.

Dave · 12 November 2025 · Jeffrey Ross Penarth

5/5

Google

I don’t leave reviews very often but make an exception for Paul Davies from Jeffery Ross estate agents. Paul was extremely professional and helpful and always available. He made our selling process seamless despite issues with solicitors. I don’t hesitate in recommending Paul Davies to anyone thinking of selling their house. Nick Grimmitt.

Nick · 12 November 2025 · Jeffrey Ross Penarth

5/5

Google

We recently bought a property through Jeffrey Ross Penarth and Paul Davies was fantastic throughout. He was professional, approachable, and kept us updated at every stage. He went above and beyond to help chase solicitors etc. we are very grateful for his help and would highly recommend Paul and the team for anyone looking to buy in the area.

Grace · 12 November 2025 · Jeffrey Ross Penarth

5/5

Google

Excellent service. Only arranged viewings so far but Max was helpful and informative and offered his knowledge of market. Personabel and friendly approach - Thanks !

D · 29 October 2025 · Jeffrey Ross Cardiff (54 Station Road)

5/5

Google

I transferred the sale of my late partner's property to Jeffrey Ross after the first estate agents didn't really meet expectations. It was difficult for me to sell somewhere that had so many memories and Jeffrey Ross, in particular Paul Davies, were wonderful. Caring and kind and took the time to really get to know the apartment and everything about it. The chain fell through a few times through no ones fault (well, maybe our shortest ever reigning prime minister) which was harrowing but they kept me positive and each time it sold again really quickly due to their knowledge of the area, the property and their thorough and professional approach. I would highly recommend them.

Myvanwy · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I had excellent service from Paul who was helpful, efficient and responsive. His judgement of the market was very good. The office team was also great, always replying promptly and keeping things moving along.

Lesley · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

Paul Davies and his staff were very helpful from first valuation to sale of property. Kept us updated each step of the way. Would recommend using this company

Elaine · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

Great service from Paul and the team at Jeffrey Ross. Quick, slick, efficient, and friendly. Had a few hiccups in the sale process and Jeffrey Ross really proved their worth. Would not hesitate to recommend.

Sarah · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

We used Paul Davies and his team at penarth for a sale last year.It was not without its issues as it was leasehold however Paul could not do enough for us to get it over the line. I have no hesitation in highly recommending Jeffrey Ross and have already referred a friend to them

Jeffrey · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I first used this agency back in 2023 when I was selling a property, and the whole process was handled brilliantly. Paul Davies was the sales representative I dealt with, and he made everything so much easier, always professional, approachable, and quick to answer any questions I had. Nothing ever felt like too much trouble, and I felt completely confident the sale was in good hands. Because of that positive experience, I’ll be using them again in 2025 for my next sale. It’s rare to find someone as reliable and straightforward as Paul, and I have no hesitation recommending both him and the agency to anyone thinking of selling their home.

C · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

We found all the staff at Jeffery Ross/Penarth branch in particular Paul Davies, to be very professional in the selling of my property! Paul was excellent from the start , by producing a really good brochure right the way through to the sale of my property. Always on hand to give good advice and kept me informed throughout the sale. Would highly recommend. Good job 👍

Gary · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I used Jeffrey Ross to sell my house and wanted to say big thank you to everyone in the Penarth branch. Special thanks to Paul, who has an excellent understanding of the area and the community. I found him to be very helpful, reliable and easy to communicate. And thanks to Jess, always upbeat, cheerful and very helpful.

Maria · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I can’t recommend Paul at Jeffrey Ross highly enough. He made the whole process of selling my property and purchasing another in 2024 smooth and stress-free. From start to finish, Paul was professional, approachable, and always available to answer questions or provide updates. His knowledge of the market and honest advice really gave me confidence throughout the process. Thanks to his hard work, everything went through quickly and without any issues. If you’re looking for an estate agent who genuinely cares and goes the extra mile, Paul is the one to call.

Jason · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

Jess at the Penarth branch has been incredibly helpful and patient as I navigate my way through the listing with the many questions I have. I really feel that Jess and Jeffrey Ross have my best interests at heart and I cannot recommend them enough - diolch!

Chris · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

Got in touch as I’d seen a property I was interested in. Quick responses and helpful service - Sales Negotiator called Jess was lovely. Top tier service.

Jamie · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I cannot recommend Paul at Jeffrey Ross highly enough. From the very start of selling my house he went above and beyond to make the whole process smooth and stress free. Paul was always available to answer my questions and even took the time to respond while he was on holiday which shows the level of commitment and care he puts into his clients. What really stood out was that Paul did not just focus on the sale itself but also offered me valuable advice over the years on how to manage and look after my property. His knowledge honesty and practical tips and tricks have been a huge help and made me feel supported well beyond the usual role of an estate agent. If you are looking for someone who is genuinely invested in helping you achieve the best outcome and who will go the extra mile every time Paul is the person you want on your side.

Craig · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I have used Jeffrey Ross a couple of times over the years & always found all of the Team very friendly, courteous and professional. Paul Davies who acted for me on both sales was fantastic during the whole process - keeping me informed by phone or e-mails. Nothing was too much trouble, however small. I would highly recommend Paul to anyone buying or selling a property.

ANNA · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

I have had the pleasure of using Jeffrey Ross twice in recent months, both for the sale of my flat and the sale of my Mothers. Paul was the estate agent for both and was always so friendly, professional and informative. Paul went above and beyond for us as my Mum was very ill at the time and he was so helpful with local knowledge (where to get a lockbox etc) and I can’t thank him enough! Would 100% recommend

Alice · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

Paul at Jeffrey Ross was very attentive and professional throughout the sale of the property. He kept us informed at every stage of the process and offered great advice on how to make the house more appealing to buyers. The house sold quickly thanks to his attention. Thank you Paul, Mr and Mrs Reynolds.

Owain · 16 October 2025 · Jeffrey Ross Penarth

5/5

Google

It has to be a 5 star review since we cannot fault the service we received from Jeffrey Ross, Penarth and Paul Davies in particular. His experience and expertise were invaluable, his advice was accurate and relevant. Phone calls received a quick response. The sale of our letting property progressed smoothly and quickly. Mention must be made of the other members of the Penarth branch who dealt with our queries efficiently and always in a friendly, cheerful manner. Many thanks to you all.

Sheila · 16 October 2025 · Jeffrey Ross Penarth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jeffrey Ross

Which Jeffrey Ross office has the most reviews?

Cardiff (233 Cathedral Road) has the most, with 289 reviews rated 4.1 out of 5, followed by Cardiff (54 Station Road) with 148.

Where are the Jeffrey Ross offices?

The five Jeffrey Ross offices, by town:

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