Jeffrey Ross estate agents in Cardiff and Penarth

★★★★★ 5/5

Google

Jeffrey Ross went the extra mile to find us the right buyer for our house. They provided us with a great personal service and we would high recommend them.

Ben · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 5/5

Google

I've moved home many times in the last 30 years and I can say quite definitely that Jeffrey Ross has been by far the best experience I can remember. Excellent staff and very well run company. In a word FANTASTIC.!!!!!

Richard · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 5/5

Google

As buyers I would like to say a big "thank you" to all the staff and to Jessica, Laura and Sharon in particular. They have been kind and fair from the beginning and tried to understand and satisfy all my needs. They also gave me a lot of good suggestions. As first time buyer, their support was very important. Well done girls!

V · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 5/5

Google

Great estate agent with a large numbers of buyers on their list. We had 15 viewings in one morning and sold the house in a couple of days. Jess, Sharon and Laura, who we mainly dealt with, were extremely efficient and friendly. In particular, they were proactive, rather than needing to be asked, chasing up all parties (including us!) to ensure we were all at where we needed to be.

Christopher · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 5/5

Google

I found Jeffrey Ross to be extremely professional and helpful in the sale of our house. Within 5 days of putting it on the market we were offered the full asking price and the sale proceeded quickly and easily. We were updated on every viewing and offer, and nothing was too much trouble. I would highly recommend them to anyone thinking of selling their property.

Mary · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 1/5

Google

In short : Fine when there are no maintenance issues and you don't need to interact with them but terrible if there are maintenance issues. While some staff are very good others clearly do not care in the slightest and/or are disorganised. More details: I thought they would be a better agency to rent from as they gave the appearance of being more professional however like the vast majority of estate agents all they care about is getting your rent money, which I will mention, I always paid on time and never had an issue however there was a leak in the flat above mine that resulted in my flat’s bathroom being near unusable and it also tripped the electrics so the kitchen area was off, as a result no fridge/freezer or cooker. I informed Jeffery Ross that the water was leaking through the light fittings in the bathroom (I would call this an emergency). Incredibly the appointment booked to solve this was cancelled by Jeffery Ross and I spoke to some smug person over the phone who seemed incredibly nonchalant (because not being able to shower or cook is fine). His response was it wasn't their problem and Jeffery Ross' duty of care to tenants is non existent. So would I recommend them? No, unless you want to be treated like a second class citizen. The other thing I will mention is on more than a few occasions Jeffery Ross had a very different understanding of 24 hours notice to me for flat viewings, 6pm the day before for a 10am viewing is not 24 hours not is phoning just before your offices close so someone is unable to phone back to cancel the less than 24 hour appointment any good. My advice to anyone looking to rent in Cardiff, go private.

Sam · 18 June 2017 · Jeffrey Ross Cardiff (233 Cathedral Road)

★★★★★ 5/5

Google

Great staff, very helpful!

Tomás · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Very friendly and professional staff, which always do their best to help you out with any inquiry or problem you might have.

Davor · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Really helpful and nice agents, found our place quickly and efficienty, would definitely recommend this agency for any students looking for a place!

Fred · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Top quality letting agents with very professional and friendly staff. I'd have no hesitation recommending them to other landlords.

Cenydd · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Great service, great staff! Very helpful in advising me on new properties available - found me the perfect property in the location I wanted! Would highly recommend this estate agent!

Laurie · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

We had a good experience finding our student house and were shown lots of options. Jon went out of his way to help answer any questions we had and made the whole process easy to understand!

Shannon · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

From finding the right rental property to collecting the keys, Jeffrey Ross made the whole process as easy and painless as possible - a model to follow for all other estate agents!

Wyn · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Very friendly, and always there to help when needed. Answered all questions and worries I had. Was shown a variety of houses and managed to find a house immediately that suited my interest. Honestly, just the best agency I know in this area.

Sharon · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

After dealing with other estate agents while I was a student, Jeffrey Ross was a welcome change. Friendly & helpful staff, especially Jon who has been amazing! :)

Carl · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Absolutely amazing service. Couldn't have asked for someone that is so nice and talkative. I had the privilege of finding my new home with Jon who was outstanding and would help with any inquiries that I may have had. 10/10 recommend.

S · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

A friendly, helpful, professional service today helping 3 students find a house for next year! After experiencing some very pushy and brisk agencies in previous days, Jon was friendly kind courteous and professional and showed great interest in securing the new place for them!

Alison · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

The most thing I like JeffreyRoss is that they put the floorplan into the ad. even for the properties for renting. This makes the selection before a real viewing much easier. They don't have quite a lot properties for renting. If there is a good one, it is gone very fast. I have missed several good ones, which is just a pity. Generally people in JeffreyRoss are very helpful and professional. I will try to use their service when I need to buy or rent later.

Yuran · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Excellent service from Jon and all his staff at the lettings department of Jeffery Ross estate agency. Jon found me 3 great tenants within hours of my instructing Jeffrey Ross, in stark contrast to other Cardiff estate agents who had found none, even after three weeks of searching. Jon`s knowledge and database of tenants certainly makes Jeffrey Ross the number one go to lettings agency for Cardiff landlords. 10 out of 10.

John · 11 June 2017 · Jeffrey Ross Cardiff (38 Wellfield Road)

★★★★★ 5/5

Google

Really helpful and nice agents, found our place quickly and efficienty, would definitely recommend this agency for any students looking for a place!

Fred · 16 April 2017 · Jeffrey Ross Students

★★★★★ 5/5

Google

Great service, great staff! Very helpful in advising me on new properties available - found me the perfect property in the location I wanted! Would highly recommend this estate agent!

Laurie · 16 April 2017 · Jeffrey Ross Students

★★★★★ 5/5

Google

We had a good experience finding our student house and were shown lots of options. Jon went out of his way to help answer any questions we had and made the whole process easy to understand!

Shannon · 16 April 2017 · Jeffrey Ross Students

★★★★★ 5/5

Google

Very friendly, and always there to help when needed. Answered all questions and worries I had. Was shown a variety of houses and managed to find a house immediately that suited my interest. Honestly, just the best agency I know in this area.

Sharon · 16 April 2017 · Jeffrey Ross Students

★★★★★ 5/5

Google

Absolutely amazing service. Couldn't have asked for someone that is so nice and talkative. I had the privilege of finding my new home with Jon who was outstanding and would help with any inquiries that I may have had. 10/10 recommend.

S · 16 April 2017 · Jeffrey Ross Students