Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI bought my house through Jackson-Stops last year and thoroughly recommend them. Although chain free, it wasn’t a straightforward purchase as there were two significant issues to deal with, both of which involved neighbouring properties. Lucy was brilliant in helping to navigate these issues, connect interested parties and handle a sensitive negotiation with the seller. I’m not sure the purchase would have happened without Lucy’s experience, expertise and patience, and the support of the friendly, helpful and knowledgeable team.
Lisa · 1 October 2025 · Jackson-Stops and Staff Dorking
Agent replied · 20 March 2026
Dear Lisa, we are incredibly grateful that you took the time to leave us a five-star review, and we are delighted to read about your experience of buying a home with us. We will pass on your lovely words to Lucy and the team.
★★★★★ 5/5
GoogleJust want to say a big thank you to Jackson Stops in Dorking - I cant recommend them highly enough. Particularly David Baillie, who went above and beyond to ensure everything went smoothly from beginning to end. I was buying a house through them, which makes it even more impressive. David was always there to help, guiding us through a move that was particularly tricky at times. His calm and professional approach helped hold everything together (including me!). Thanks very much.
Garry · 1 October 2025 · Jackson-Stops and Staff Dorking
Agent replied · 20 March 2026
Dear Garry, thank you for your five-star review, and for taking the time to express your gratitude about your experience of buying a home with Jackson-Stops Dorking. We are thrilled that you had such a positive experience, and we will pass on your kind words to David. Happy new home!
★★★★★ 5/5
GoogleI just want to say that it was a pleasure dealing with David Baillie at your Dorking Branch. He was so helpful, supportive and patient with us ‘two oldies’ at all times and totally charming with it. Although he wasn’t representing us as the buyers we were given constant updates that we did not even receive from our own Estate Agents which I will not name!
Gill · 1 October 2025 · Jackson-Stops and Staff Dorking
Agent replied · 20 March 2026
Hi Gill, we are so pleased that your experience with David was so positive, and that the service you received was better than from your own estate agent! We will pass on your kind words. With best wishes from everyone at Jackson-Stops Dorking.
★★★★★ 5/5
GoogleI want to say a big thank you to Anisa for helping me and my family look for a rental property. Although we ended up finding in another area Anisa was very attentive and professional throughout our entire search. I would highly recommend to …
Shkelqim · 30 September 2025 · Jackson-Stops and Staff Teddington
★★★★★ 1/5
GooglePlease reconfirm and verify every statement carefully. Agents like this harm the industry. The agent we dealt with was highly unprofessional. As an international student group, we were unfamiliar with the rules around letting in the UK, and …
Khushi · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 10 December 2024
Dear Khushi, I am concerned to read your comments and have passed them to the Director of our Teddington office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie
★★★★★ 5/5
GoogleWe’d like to extend our thanks to the Teddington office of Jackson-Stops. Special mention goes to Will in sales, who did an outstanding job on the recent sale of our house in Richmond, as well as to Alice and the lettings team, who have …
Paul · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 11 November 2024
Dear paull, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleI had a great experience with Jackson-Stops Teddington while searching for a flat to let. The customer service was exceptional, Natalie was incredibly helpful, patient, and knowledgeable. She took the time to understand what I was looking …
A · 30 September 2025 · Jackson-Stops and Staff Teddington
★★★★★ 5/5
GoogleI had a pleasant experience with Mia and Anisa. They have been extremely supportive during my flat hunting. The have been extremely kind with my mum and brother (as I could not attend the viewing myself). Anisa has been extremely patient, …
Guy · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 23 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleSearching for a property to rent comes with many challenges, but we were very fortunate that Mia took the time to understand what our needs were, sent us properties that matched our search requirements and guided us through the offer …
Rebecca · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 23 October 2024
Dear Rebecca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleIt was such a positive experience renting our new place with Mia, who was incredibly supportive throughout the entire process. Even though we were living in another country, renting our place was seamless, and there were no surprises about …
Talha · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 23 October 2024
Dear Talha, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleMy wife and I recently secured a rental property in Teddington, and had the pleasure of having Natalie support and guide us through the process. In the past I’ve found that once the tenancy is signed you often get forgotten about until you …
Sam · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 30 September 2026
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleI had an excellent experience with Anisa while searching for a flat to rent. She was attentive, answered all my questions thoroughly, and provided clear and detailed information about the available properties. …
Emrah · 30 September 2025 · Jackson-Stops and Staff Teddington
★★★★★ 5/5
GoogleI had the most amazing experience being assisted so kindly by Chloe Williams. From the moment I called, distressed by the timeframe in which I had to move. Her empathy shone during the phone call with her and I felt so heard and that …
Lungi · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Lungi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleA huge thank you to Chloe Williams for her help and advice. Although we didn't find a property through Jackson-Stops, Chloe was amazing throughout our entire search. She maintained regular contact and during the stressful searching process, …
Yasamin · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Yasamin, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 1/5
GoogleStay Away, Dishonest and Unprofessional
I had an incredibly frustrating experience with this agency. I was told I could …
Alankrati · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Alankrati, I am concerned to read your comments and have passed them to the Director of our Teddington office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie
★★★★★ 5/5
GoogleFar above the usual Estate Agent experience! Isabel from Jackson-Stops in Teddington restored my faith in Estate Agents, Having dealt with so many sub-standard and unprofessional agents in the past, Isabel's professionalism and attention …
Stephen · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Stephen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleWorking closely with Natalie and her lettings team is great. They are very professional, quick to respond to any issues and committed to getting finding great tenants for our properties. Working alongside them feels like an extension of my …
Lauren · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleZyan helped my partner and I with our flat. From the initial viewing till completion he was very attentive and always took the initiative. We were first time buyers and he was extremely helpful from the beginning till the end. Communicated …
Filzah · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Filzah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zyan. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleI’ve been with Jackson-Stops for almost 10 years now, and they’ve always been dependable and supportive. During the pandemic, Tom Ridgeway was an absolute lifesaver and really helped me avoid financial trouble. Fast forward five years, and …
Gil · 30 September 2025 · Jackson-Stops and Staff Teddington
★★★★★ 5/5
GoogleI am very happy to recommend the lettings team at Jackson-Stops in Teddington.
The website for my flat looked good and marketing of my property started very …
Greg · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Greg, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleI’ve had such a positive experience working with Kayleigh on my rental process. She’s been professional, approachable, and always quick to respond to any questions I’ve had, which has made the whole process so much smoother and less …
Sonny · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Sonny, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kayleigh. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleKayleigh was absolutely brilliant from start to finish! She made the whole process so much easier and nothing was ever too much trouble. Always friendly, quick to respond, and really on top of everything, I felt in safe hands the whole way …
Maddie · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Maddie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, katie
★★★★★ 5/5
GoogleI had an amazing process working with Kayleigh! The whole lettings process was smooth and stress-free, and I really appreciated how she kept me updated at every stage. It’s clear this estate agents genuinely care about their clients and go …
Sienna · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Sienna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleI couldn’t recommend this company enough! Working with Kayleigh was an absolute pleasure, who made the whole process as smooth as possible! Any questions I had were answered with patience, and she made what could have been a stressful …
Jasmine · 30 September 2025 · Jackson-Stops and Staff Teddington
Agent replied · 24 March 2026
Dear Jasmine Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
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