Trusted Agent profile · Surrey

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Jackson-Stops and Staff reviews in Teddington and Dorking

4.9

★★★★★ Excellent

1,163 reviews across 2 offices and 2 platforms

www.jackson-stops.co.uk

Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,163 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,158

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

5

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jackson-Stops and Staff office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

had the pleasure of working with Kayleigh and I can't speak highly enough about the experience. From the very beginning, they were professional, attentive, and truly made the entire process seamless. She took the time to understand my …

Victoria · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Victoria, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

Kayleigh has been amazing to work with. She’s always so friendly, approachable and genuinely cares about making things as easy as possible. Nothing has ever been too much trouble, and she’s always quick to get back to me with answers or …

Thea · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Thea, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

We have been working with Natalie, a director at Jackson Stops, for several years now, and she has been managing nine of our company flats with exceptional professionalism. Natalie is incredibly helpful and always quick to respond to any …

Brianna · 30 September 2025 · Jackson-Stops and Staff Teddington

5/5

Google

Chloe was fantastic and went much beyond expectations in understanding our requirements and showing us relevant properties. She had precise details and information a new house seeker looks for and was very "humane" in her approach. Once you …

Andy · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 27 December 2024

Dear Andy, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie

5/5

Google

I have used Jackson-Stops for many years to let my property and because I had such a great service from them, I stayed with them to sell the same property. I want to commend Zyan Ansari, Sales Consultant for the excellent way he …

Yvonne · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Yvonne, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zyan. Please do not hesitate to contact us again. Kind regards, Katie

5/5

Google

I recently had a viewing with Kayleigh, and she did an excellent job showing me around the flat. She was friendly, professional, and very knowledgeable, making the whole process easy and comfortable. She answered all of my questions clearly …

Ruby · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear ruby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

Review for "Jess Lynagh" I’ve had the pleasure of working with Jess as my property manager over the past …

Bo · 30 September 2025 · Jackson-Stops and Staff Teddington

5/5

Google

I had an excellent experience working with Jackson-Stops Teddington. From start to finish, Anisa and the team were incredibly professional, efficient, and responsive. Every question I had was answered promptly, and the entire process was …

Yung · 30 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Yung, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

My wife and I recently secured a rental property in Teddington, and had the pleasure of having Natalie support and guide us through the process. In the past I’ve found that once the tenancy is signed you often get forgotten about until you pick the keys up, but that couldn’t be further from the case with Natalie and she’s been extremely attentive and helpful in answering any queries we have, and helping us to prepare for the move in.

Sam · 27 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

1/5

Google

Very very unprofessional, they lie to you and corner you in contracts without fixing properties. I would definitely stay away and definitely would rent anything from Yogi. Stay well away.

Abul · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Abul, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@Jacksonstops.co.uk. I can look into this for further you. Kind regards, Katie

5/5

Google

I can’t thank Harry, Zyan and the team at Jackson Stops Teddington enough for all their help with the sale of my mum’s property. They kept me updated with helpful communications and updates throughout the process and were always a pleasure to deal with.

Sadie · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Sadie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Jackson Stops Teddington branch have been really helpful in valuing and putting our house on the market. Harry and Zyan had a lot of knowledge about the local market and a clear strategy of how to market the house. Would highly recommend them.

Ray · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Ray, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Was helped a lot by Anisa and Natalie; always very quick replies and always ver friendly. The team made it very quick and easy to process mine and my partners offer. Thank you!

Hailie · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Hailie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Anisa was extremely friendly and handled everything with the utmost professionalism. She is a true asset to the company, and I really appreciate all her help.

Emma · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Emma Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kayleigh was brilliant from start to finish. She’s professional, friendly, and always quick to respond, making the whole process smooth and stress-free. I’d highly recommend her to anyone looking for a reliable letting agent!

Demi · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Demi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Just completed on a property with Zyan as our agent who has been absolutely fantastic throughout the whole process. He kept me up to date with everything and even though we had a delay on our side, he made sure everything still run smoothly and reassured us. I wouldn’t hesitate to recommend using Jackston-stops !

Yasmin · 23 September 2025 · Jackson-Stops and Staff Teddington

5/5

Google

Just spoken with Sophie on the phone and just wanted to write a review because of how professional and nice she was to me. As a first time buyer she helped me so much and would definitely recommend.

Edan · 23 September 2025 · Jackson-Stops and Staff Teddington

5/5

Google

Anisa Sherifi helped me look for a house, and delivered brilliant service. She helped me make a fair deal and was very clear when telling me what my options were, she answered all my questions and was very friendly and patient. Would happily recommend her:)

Daisy · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Daisy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Jess at Jackson Stops was a great help during my property search. She made the whole process run smoothly! I would definitely recommend her to anyone searching for a property in Teddington

Caitlin · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Caitlin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Jess has been great! Excellent service from start to finish. She was very supportive and kept me updated throughout the process. A genuinely helpful and reliable estate agent - highly recommend!

Sasha · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Sasha, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Just want to give a big thanks to Jessica as she is really helpful on helping me to rent a flat in Teddington. The whole procedure is smooth and easy, with the help from Jessica, I clearly understand what I should do and take care of.

Leo · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Leo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I was looking to rent out my flat and have never been a landlord before. Speaking with Natalie and the team, they provided exceptional market knowledge. Constant communication and are very profession. Would definitely recommend the lettings team.

The · 23 September 2025 · Jackson-Stops and Staff Teddington

5/5

Google

Excellent service and communication from the Lettings team. I can particularly recommend Anisa, who has been extremely helpful in assisting me with my property search.

Ben · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Ben, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

I recently went out on viewings with Anisa. Although we did not secure a property as our area requirements changed, Anita provided the best customer service we ever experienced with an estate agent. We would highly recommend her and love to work with her again in the future!

Charlie · 23 September 2025 · Jackson-Stops and Staff Teddington

Agent replied · 24 March 2026

Dear Charlie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson-Stops and Staff

How many reviews does Jackson-Stops and Staff have?

Jackson-Stops and Staff has 1,163 reviews across its two offices, rated 4.9 out of 5 overall: 1,158 on Google, 5 on View Agents.

Which Jackson-Stops and Staff office has the most reviews?

Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 289.

Where are the Jackson-Stops and Staff offices?

The two Jackson-Stops and Staff offices, by town:

  • Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
  • Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.

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