Jackson-Stops and Staff reviews

★★★★★ 5/5

Google

We have been looking for properties for over a year, and came across many different agencies, but Charlie, our POC, from Jackson Stops, was simply the best. Many agents we spoke to at other agencies weren’t there to help, or assist you solving problems, but whenever we had a concern or any obstacles, Charlie’s attitude was always ‘let me see what I can do, we will find a way / solution.’ The process of renting a place can be quite overwhelming but Charlie made sure it can be as stress free as possible, with clear and prompt communication. We really felt he wanted us to get the place as much as we do, if not more. If you’re looking for an outstanding service and knowledge, I highly recommend Charlie!

My · 2 October 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Had a pleasant experience securing our flat through Jackson-Stops. A special thank you to Nabil Subhani, who showed us around the property and was fantastic to deal with. He was friendly, professional, and very approachable, and made us feel completely at ease during the viewing. Would highly recommend.

Shruthi · 30 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

I can't recommend Jackson-Stops highly enough. Tom and all the team have provided a professional, efficient and caring service to us as landlords over a number of years. They are totally in tune with the local market and we have always felt ourselves to be on completely safe hands.

Ruth · 29 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

I would highly recommend Isabella Waites. She was very helpful, professional, and friendly, providing us with detailed information about interesting properties that matched our needs. She was always happy to answer our questions and made the whole process easy and pleasant. Thank you, Isabella, for your excellent service!

Pawel · 26 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

As a group of sharers, my friends and I were first showed a flat by Katie at Jackson Stops. During the viewing and throughout the process of renting, she exemplified professionalism and a friendly demeanour. The same can be said for Nabil and Tom who helped us along the way showing us that they work to a standard above the rest of the real estate agencies in the area. If you are thinking about renting choose Jackson Stops.

Alex · 25 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

We’ve had a great experience with Jackson-Stops. Katie was incredibly helpful, professional, and prompt, even when heading out on holiday, she made sure we were taken care of and let us know who would be filling in while she was away.

Kasey · 24 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Excellent experience throughout our tenancy process. Katie and the team were remarkably efficient, proactive, and transparent every step of the way. Highly recommend Jackson-Stops Teddington.

Adrin · 24 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Many thanks to Lucy, Darrel and the whole team at Jackson-Stops for the incredibly fast and efficient sale of our quirky old medieval family house. A seamless transition with help and advice all the way. Thanks again, Charlie

Charles · 17 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Charlie was very proactive in sending us properties to let for our consideration and was very responsive which was appreciated!

Isabel · 11 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Katie from Jackson-Stops in Teddington was absolutely amazing. She made the entire process, from viewing the flat through to completion, incredibly smooth and easy. I had complete trust that she was always looking out for my best interests. She was incredibly helpful with any questions I had and had an excellent knowledge of both the property and the local area. Her kind, approachable and easy-going nature gave me a huge amount of comfort and peace of mind throughout the process. As someone who was new to the area, I also really appreciated how forthcoming she was with recommendations for local coffee shops, restaurants, pubs and more. This instantly made me feel welcomed and confident that I’d made the right choice about where to live. Katie was transparent, helpful and professional throughout, which played a big part in my decision to choose Jackson-Stops as my letting agent. I couldn’t have asked for a better experience and would highly recommend both Katie and the team.

Owen · 11 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Great experience finding a rental with help from Katie. Katie went above and beyond to help us, is a great communicator, and made us feel relaxed throughout. Thank you!

H · 10 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Although we ended up finding a property elsewhere, Charlie was amazing at helping us with our rental search and making sure to let us know of any matching properties that were available, promptly arranging viewings etc. It was lovely to work with such nice agent! :)

Alex · 10 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

I'm so thrilled with the help Jackson Stops offered in such a short amount of time! When we found out we had only till the end of the year to find a suitable place, I reached out to every local estate agent, with only Jackson Stops going above and beyond to help us chase the perfect home. I had a viewing with Nabil at the Teddington Office and he was so kind, patient and helpful when showing me around a little flat, truly taking time to talk about each room. He encouraged us to see a house that wasn't initially on the list and Katie came to pick us up on the way - such amazing friendly help and service, and the conversation was really lovely and relatable and fun. It felt like we were viewing homes with friends which made it feel really trustworthy. After that, the process was amazingly smooth compared to any other estate agents, and they were extremely helpful and stress free to chat to - they helped us with information we needed complete and were very patient with all of my questions! Any time I pick up the phone to Charlie or Katie in the Teddington office, they're always so chirpy and positive and polite - I can not recommend this team enough and MASSIVE thank you to Nabil and Katie for find us our new home!!! A dream!

Jodie · 9 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

We have nothing but good things to say about our experience with Jackson-Stops. Our Sales Consultant, Katie F, was absolutely fantastic and went above and beyond throughout the entire process. She was professional, helpful and always kept us informed, making what can be a stressful process feel as smooth and straightforward as possible. We couldn’t have asked for better service and would highly recommend Katie and Jackson-Stops to anyone looking to buy or sell a property.

Blue · 9 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

We had an excellent experience with Katie Fairchild at Jackson Stops from viewings to offer to immediately following move in. Katie took the time to show us multiple properties available and was able to understand our needs and show us properties which might be suitable and met all of our must haves. Our needs were appropriately considered and we were not shown or suggested properties which did not meet our requirements, in contrast to other agencys. It felt like there was a genuine intention to match the right tenant to the right property. Katie was friendly, knowledgeable and responsive at all times. The referencing process was as smooth as can be reasonably expected and Katie was helpful when questions arose. The tenancy agreement was drawn up promptly and was appropriate for the property. The moving in process was easy and we were able to collect keys as soon as the office was open. Katie also checked in post moving in to ensure everything had gone well.

Zoe · 9 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Really great experience and service by Katie, she made me feel personally looked after and made the process very smooth! Highly recommend!

Hollie · 8 September 2026 · Jackson-Stops and Staff

★★★★★ 4/5

Google

The process was efficient, smooth and handled professionally. Special thanks to Katie who was proactive, helpful, friendly and responsive. Well done, Katie and Letting team! From Cecilia

Cecilia · 5 September 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Katie at Jackson Stops was brilliant to deal with when renting our apartment. She was so nice and easy to talk to, quick to reply and happy to help with any questions we had. Made the whole process simple and efficient. Would definitely recommend her and the team at Jackson Stops!

Borowsky · 1 September 2026 · Jackson-Stops and Staff

★★★★★ 1/5

Google

Why do you leave listings online for months after they are "no longer available", or you are giving preference based on discrimination?

M · 24 August 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

I would like to express my gratitude to Darrell and his team for the smooth sale of my mother's house, after she moved into a care home. It was a stressful time. The sale was managed very professionally, with excellent communication at every stage. Given the circumstances, it was important that the property was sold as quickly as possible, and the team worked tirelessly to ensure this outcome. Thank you to all concerned, who were always positive, and worked tirelessly in the background to achieve this in a difficult market.

Nicky · 17 August 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

I had the most amazing experience with Jackson Stopes yesterday. I was able to get significant help from Nabil and Tom in finding my brother a flat to rent. They were kind, helpful and considerate, making the whole process go so smoothly. Everything was done quickly and efficiently. I think they are wonderful and I am very grateful.

Jane · 14 August 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Nabil Subhani went the extra mile and offered great service!!

Trevor · 11 August 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

We've recently been flat hunting in Teddington and Katie from Jackson-stops was lovely from beginning to end! She answered all of our queries and gave us recommendations for the local area (including restaurants, pubs, etc!) She frequently contacted us offering help and assisted us with our search, so we just want to say a big thank you, as she was one of the highlights of an otherwise stressful week!

Jonnywb · 9 August 2026 · Jackson-Stops and Staff

★★★★★ 5/5

Google

Very pleasant renting experience with Jackson stops. Katie was absolutely fantastic throughout the entire renting process. She was incredibly responsive, helpful, friendly, and always happy to answer any questions I had, making what can often be a stressful experience feel straightforward and hassle-free. I’m really grateful for all of Katie’s help and would highly recommend both her and Jackson-Stops Teddington to anyone looking to rent. Thank you for making the whole process run so smoothly!

Hana · 9 August 2026 · Jackson-Stops and Staff