Trusted Agent profile · Surrey
Verified
★★★★★
1,163 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,163 reviews on two platforms, rated 4.9 out of 5 overall.
1,158
Reviews on Google
All 2 offices
5
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery pleased with service harry and Ryan have always kept me up to date with progress.
Dear Edward, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleThe whole team at Dorking’s Jackson Stops were brilliant. The staff were very helpful throughout the sale of our house. Laura’s attention to detail and regular contact with our solicitor and the purchaser’s solicitor proved to be invaluable. All in all a very professional friendly service, which I would throughly recommend to anyone.
Dear Sally, we are so pleased that you took the time to leave a five-star review for Jackson-Stops Dorking - thank you. We are delighted to hear that you felt we were brilliant, and that Laura's support was invaluable. Thank you for recommending Jackson-Stops.
5/5
GoogleVery impressed by David Baillie and all the team at Jackson Stops who were excellent selling our home and achieving the full asking price. Highly recommended and we wouldn't hesitate to use them again. Thanks David!
Dear Paul, we are so pleased that you took the time to leave a five star review for Jackson-Stops Dorking - thank you. We are delighted that you experienced an impressive service from us, and that you would recommend us. With best wishes from the whole team.
5/5
GoogleJackson-Stops was recommended to me by a local landlord and I have not been disappointed. They are well established in the Teddington community and have a broad ecosystem of suppliers who can fix any issue. Jackson-Stops provides a more relaxed and authentic style to other high street firms, and I highly recommend them.
Dear Alistair, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
5/5
GoogleAnisa Sherifi was awesome she was very helpful and reliable. She made that entire process quick and easy and I really appreciate everything she done keep up the good work
Dear Akim, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleWe recently sold our house in Dorking via David and his team. We were really impressed by the regular viewing feedback and marketing stats and we found the team responsive and available. Great all round experience.
Dear Colin, we are so pleased to hear that you had a great all round experience when selling your home with David and the team at Jackson-Stops Dorking, and that you were really impressed by the marketing of your home and the responsiveness of our team. We are delighted that you have given our Dorking estate agent a five-star review. With best wishes from the whole team here at Dorking.
5/5
GoogleHad an amazing experience working with Zyan, Harry and Natalie. Wholeheartedly recommend working with Jackson-Stops Teddington. Excellent experience and communication from start to finish. Thank you to the whole team!
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleExcellent from start to finish. Made our moving experience effortless. Wouldn’t hesitate to recommend.
Hi and thank you for your review, and we are delighted that you would recommend us as a five-star Dorking estate agent!
5/5
GoogleRating only, no written review.
5/5
GoogleHarry and his team have provided a very professional service in the sale of our property. We would highly recommend. Completely stress free sale - thank you.
Dear Debbie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI had a fantastic experience working with Anisa Sherifi as my letting consultant. She was professional, friendly, and incredibly helpful throughout the entire process. Anisa made everything smooth and stress-free, always responding promptly to any questions I had. Her knowledge and dedication really stood out, and she went above and beyond. I highly recommend her to anyone looking for a reliable and supportive letting consultant. Thank you, Anisa!
Dear Amin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
3/5
GoogleI bought my flat off them. Appointed them to sell and or let the flat i bought. The old sales manager left and the new one I didn’t find very good whatsoever i would not use sales again. Lettings did let the flat, but i would not use them again. I basically had to do the negotiating for them and pay £2k for the privilege.
Dear Matt, I am concerned to read your comments and have passed them to the Director of our Teddington office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Katie
5/5
GoogleWe are moving to Teddington from the US and we worked with Anisa to find our beautiful home. She was very friendly, knowledgable, swift, and very flexible in working with a non-UK resident to help get our application approved. I would recommend her if you are coming to the UK from overseas, or even if you're living locally.
Dear Iris, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, katie
5/5
GoogleVery efficient and friendly service, thank you Chloe and staff.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleThanks to Jess from the Teddington Branch for keeping us updated on queries
Dear Naveed, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
GoogleVery pleased with the service provided by Jess.
Dear Tristan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleThanks Will and the team at the Teddington office. Outstanding service.
Dear John, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie, Customer Relations Team
1/5
GoogleCalled them every 2 days, gave my information and let them know that I am still waiting and after 2 weeks of not returning to my calls, they are letting me know that the house is gone.. That is simply brilliant..
Dear Can, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations Team
5/5
GoogleThanks to Mia
Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie
5/5
GoogleChloe has been amazing in my property search, so professional and compassionate.
Dear Jonnie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time
Dear Colin, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
5/5
GoogleGreat service from Anisa - Professional and very efficient. Highly recommend!
Dear Kelsey , Thank you for taking the time to leave a lovely review regarding Anisa. Kind regards, Katie
5/5
GoogleThank you to Jackson-stops, much appreciated. Luke and Will helped us through our purchase and to get it complete in the initially agreed timeframe.
5/5
GoogleGenuinely the most helpful letting agents I’ve ever used, really smooth process and very attentive to our needs while moving in
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Jackson-Stops and Staff has 1,163 reviews across its two offices, rated 4.9 out of 5 overall: 1,158 on Google, 5 on View Agents.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 289.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
