5/5
GoogleVery good service and appropriate guidance throughout the process and my stay at property. I would definitely recommend Intus Lettings for their awesome service and support.
Trusted Agent profile
Intus Lettings in Sheffield and Manchester
★★★★★
188 reviews across 2 offices and 4 platforms
Intus Lettings has two offices, in Sheffield and Manchester. Together they have 188 reviews on four platforms, rated 4.4 out of 5 overall.
138
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
4
Reviews on Yell
All 2 offices
43
Reviews on Trustpilot
Business-wide
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Our offices
Intus Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Intus Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDayna was really helpful and quick to respond throughout the process of me finding a place and moving in. Provided all the information I needed and multiple options and videos. Thanks!
5/5
GoogleWe are happy with the services of Intus Lettings. Our matters were handled by Dayna whom we found professional and always prompt to our queries and needs.
5/5
GoogleDayna has been an absolute gem with getting everything sorted, I'm a first time renter and she's been so helpful and reassuring throughout the whole process
5/5
GoogleDayna from Intus Lettings was really helpful in my search for one-bed apartments in Sheffield and was really accommodating of my viewing requests and provided me with all the necessary details promptly. Would 100% recommend this agency!
5/5
GoogleI highly recommend Intus Lettings to anyone in search of a new rental property. They made the process easy, found the perfect place and Dayna was incredibly helpful and professional. Thanks!
5/5
GoogleIntus Lettings provided an exceptional service from start to finish. The team was professional, responsive, and went above and beyond to ensure a smooth renting process. I highly recommend them for anyone looking for a hassle-free letting experience!
5/5
GoogleHaving never done anything like this before, I found Dayna Stephens profoundly helpful. She was able to help me with literally everything I could think of regarding the whole moving process. I wholeheartedly recommend Intus and especially praise Dayna. I can't thank the team enough!
5/5
GoogleI was shown two great flats that matched all my ideal expectations. The agent Dayna, was on time, helpful, answered all my questions and was very quick with the whole process. Would highly recommend to anyone looking for a place to rent in Sheffield.
5/5
GoogleWe visited our property right after 1 email and 1 phone call coordination and then another 3 days and we moved into a lovely place which is ideal for small families. Miss. Dayna had been there for us in this whole journey and made this transition way too smooth, convenient and comfortable. Highly recommended, lovely people and on the top of it, Miss Dayna making it even more awsome for client. God Speed !
4/5
GoogleI am very happy to recommend intus lettings to anyone for their assistance in providing your dream home! I should thank Dayna for he assistance and patience. Even though we had a small misunderstanding initially, Dayna helped me to sort it out very easily.
5/5
GoogleI had a great experience with Intus, all staff were incredibly helpful although I mainly dealt with Rob who was fantastic throughout the whole experience. He continually kept me up to date via both email and phone calls. I would definitely recommend the company and have already told friends how good they were.
5/5
TrustpilotA great team
I own a property in Salford that Intus took over the management of in November. I had a serious problem with non-paying tenants. The Intus team of Katie, Laura and Dragos have quickly turned the problem around. The non-paying tenants have gone and new tenants have been arranged. The money owed by these tenants has been partially recovered and the balance still outstanding is well on the way to being recovered. I have had a lot of dealings with these three understandably since November and not once have I had anything other than friendly and co-operative communications with them. The advice that they have given me to tackle the problems I have faced has been both sound and effective. I can’t sing their praises loud enough.
5/5
GoogleIt’s my sixth-time moving in Sheffield and Intus, especially Dayna makes this so smooth. She’s so patient with every inquiry that I have. She’s so efficient to deal with every problem. Thanks Dayna for helping me get this ideal accommodation! Would genuinely recommend Intus to everyone who is looking for their next accommodation!
5/5
GoogleI can’t say enough great things about Intus Letting Ltd.Dayna was fantastic and always respond to my messages and calls. I would definitely recommend Dayna and her team for anyone in search for quality flats.Thank you :)
1/5
TrustpilotWorst company about
Worst company about. Deflect blame on to everyone else, constant lies, broke the tenancy agreement after less than a week. Insult you with outrageous resolutions to situations as they don’t seem to have the brain power to actually sort anything out. If your looking for a company who don’t give a s**t about your car being locked in a car park for 4 days when you need it for work, after repeatedly lying about fobs for gate ( and building door) saying the don’t exist, and also providing an ‘unfurnished apartment’ but leaving a 2001 30KG Sanyo tv in the living room, then refusing to remove it, as well as not being aware or being able to find out the code for the door to access the building and telling us to “ring every other flat until you gain access” this is the company for you!
5/5
TrustpilotMyself and my new Wife had the best…
Myself and my new Wife had the best experience with this agency. We met a wonderful woman called Sarah, we arranged a viewing, this was the best viewing we had. Sarah didn't rush us, and this allowed us time to see this as a home. Sarah was very friendly, professional, and answered any questions we had with ease. Her friendly nature allowed us to feel so relaxed. Intus Lettings this lady is an absolute credit to you. Communication from start to finish was amazing with her. When we picked up the keys to our new home we were even given a welcome box. Best agency by far. Sarah thank you very very much.
1/5
TrustpilotFrom start to finish of my 8 years…
From start to finish of my 8 years tenancy I have had nothing but issues with this company. They expect you to drop everything so they can come inspect or send someone to do a boiler inspection with 24 hour notice! Even less sometimes. If you are unable to be available to their beck and call then they start threatening you that they will use their management key and let themselves in. They are great at ignoring any issue or problems at the property unless it suits them. I would ask anyone concidering renting a property through them to think twice about it. They don't follow legal safety rules regarding HMOs even 7 years after the local council told them they need a fire door at the entrance to an upstairs property, same goes for the locks not being upto fire regs. The list would be never ending if I were to put down all of the terrible experiences I have had with this company. I'm hoping to move shortly and I will not be sad to see the back of intus.
1/5
TrustpilotI had a bad experience with Intus…
I had a bad experience with Intus lettings Manchester breach. I and my family saw hail in the apartment I rented from Intus. The heating of apartment was bad and beyond repair. They were aware of it, but rented it to us because they saw we were desperate. My two years child developed cold in that apartment. Despite the heating was bad, they kept on increasing the house rent. They refuse to allow me speak to the landlord. Bad management.
5/5
GoogleDayna Stephens was incredibly helpful with questions and with sorting out my move into the property
5/5
GoogleReally recommend this agency!!! There are several brilliant one-bed flats to rent offered by Intus Lettings Sheffield. During the nearly one-month period, the staff kept helping me with finding suitable properties to rent. I really appreciate their kind help, especially the support from Dayna. Though I am not in the UK now and there is time difference, Dayna always replied to me instantly and was very patient to all my enquiries. That really means a lot to me. Many thanks!
5/5
GoogleSpecial Thanks to Dayna trying her very best to find a wonderful apartment for us, she is super helpful with prompt response, the best property agency in Sheffield, will definitely recommend Intus Letting & Dayna! Xx
5/5
TrustpilotLaura at Intus has been great
Intus have been great and the service Laura provided in particular has been fantastic. Laura has always been really prompt to reply to e-mails, got us into our flat really quickly efficiently and picked up the phone when I've called. I haven't experienced that same level of service from other agencies.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Intus Lettings
Which Intus Lettings office has the most reviews?
Sheffield has the most, with 181 reviews rated 4.5 out of 5, followed by Manchester with 50.
Where are the Intus Lettings offices?
The two Intus Lettings offices, by town:
- Manchester: Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH
- Sheffield: 314 Shalesmoor, Sheffield, S3 8UL
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