5/5
Would recommend Intus, staff are all friendly, responding to inquiries very quickly and always keeping tenants up to date on site updates :)
Trusted Agent profile
★★★★★
188 reviews across 2 offices and 4 platforms
Intus Lettings has two offices, in Sheffield and Manchester. Together they have 188 reviews on four platforms, rated 4.4 out of 5 overall.
138
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
4
Reviews on Yell
All 2 offices
43
Reviews on Trustpilot
Business-wide
Intus Lettings's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Would recommend Intus, staff are all friendly, responding to inquiries very quickly and always keeping tenants up to date on site updates :)
5/5
I've had an excellent experience with Intus Lettings. I rented with them for 7 months, and they made the application and move-in process really quick and easy, while being very flexible around my circumstances. The flat was in great condition, and communication was always clear, friendly and helpful whenever I needed assistance. Definitely the best lettings agent in Sheffield!
5/5
Great team at Intus Lettings, specifically Naomi, who was always available when needed. Really friendly, responsive and a pleasure to deal with!
5/5
Highly recommend. Harrison is my agent and he is quick acting for any problems or questions and clear with communication.
5/5
I had a fantastic experience with Intus…
I had a fantastic experience with Intus Lettings Lytham St Annes during my recent move-out. The entire process was incredibly smooth, stress-free, and professional from start to finish. The communication from the team was excellent throughout, they were always prompt, clear, and helpful. I was also really impressed by how straightforward and efficient they made the deposit return process. I highly recommend Intus Lettings to anyone looking for a reliable and supportive letting agency. Thank you all for the brilliant service!
5/5
The service I received from Naomi in the letting team was excellent from start to finish. Naomi helped me secure a tenant for my property extremely quickly after a long wait for an appropriate tenant with my previous agent at a better rate than I had expected. I would definitely recommend without hesitation.
5/5
Been with Intus for some years now for lettings and management for my flat in Sheffield. They have been very good with communication and looking after my flat. A particular shout out for Harrison Banks who has been very helpful throughout my ownership of the flat, always responding to my queries promptly, and acting on them. A professional firm I would highly recommend.
5/5
Rating only, no written review.
5/5
Really great Lettings Agency! The team were very friendly and helpful throughout our tenancy and supported us with any issues. We would definitely rent with them again
5/5
A great estate agent from start to finish. The viewing process was painless and I was shown around multiple properties, with effort made to group multiple nearby property viewings together to accommodate my work schedule. Communication throughout my entire tenancy was very clear and they promptly responded to any queries I had throughout my 2+ year tenancy. Come the end of my tenancy I had the apartment professionally cleaned with money from the deposit which was very reasonably priced and the deposit was paid back same-day. I had also left a couple of suits behind by accident and they assured me it was fine to just pick them up from the office in the following days.
5/5
I've had a few maintenance issues since moving into the property, but whenever contacted, they have been very prompt, professional, and efficient in resolving them. Communication has always been clear, and the repairs have been arranged quickly with minimal inconvenience. A special mention to Harrison, who has been particularly helpful throughout. He's been friendly, responsive, and proactive in ensuring any issues were dealt with as smoothly as possible.
5/5
Great experience with Intus Lettings
Great experience with Intus Lettings. Very professional, helpful and responsive throughout the process. Highly recommended!
5/5
Excellent service
What made my experience great was how quickly I got a response to process the property. Communication is fast and the process was easy.
5/5
I had a fantastic experience with Intus Lettings Sheffield. The team was friendly, professional, and very responsive from the very beginning. They made the whole letting process smooth and stress-free, always keeping me updated and answering any questions quickly. Their attention to detail and commitment to excellent service really stood out. I would highly recommend Intus Lettings Sheffield to anyone looking for a reliable and efficient letting agent!
5/5
I have been with Intus Lettings for more than a year now. They are very professional, responsive and very good. No complaints! Thanks to the whole team :)
5/5
Very good lettings agents
1/5
No show at house viewing. A loss of time and money for taxi.
5/5
Great letting agents, always wanting to help or answer any questions. Always in a great timely manner answering to any queries. They Has been so great for 10 years. I Would highly recommend this letting agent!! It Was a very smooth transition moving out. Thank you all again for everything.
5/5
As a French citizen, I was struggling to find an agency or even a landlord, that would accept my tenant application. Then, I have found myself amazed that Intus Lettings, have accepted it! And thanks to them, I have spent a wonderful year in Sheffield's neighborhood, Kelham Island! They've been very reactive and kind during the whole year, couldn't find any better letting agency! If I could, I would have given them 6*! Thank you again Intus Lettings, wishing you all the best! Alexandre Hoffmann
5/5
We have been with Intus lettings for more than 3 years, no complains but all good things to say about them. They handle everything very professionally with high standards, very friendly and it is a highly trustworthy lettings company. I would always recommend them to anyone looking to rent. They would always provide apartments in good standard and clean. Big thank you to Harrison, Naomi, Sarah. Also, Joanne, Rob, and Alex.
5/5
Can’t recommend highly enough
Can’t recommend highly enough. Professional, supportive, responsive and a joy to work with. As an inexperienced landlord all the team at Intus have been a Godsend.
5/5
A transparent agent. Always willing to fix what’s broken and honest about which things are not the tenant’s liability. Nice team. Had a very positive experience of renting with them for 3 years.
5/5
I dealt with Naomi, she is responsive & helpful in resolving issues. Sarah from the maintenance team was equally helpful, thank you Intus team. -Shariffah
5/5
Professionalism at its best!
I stayed at Alexandra House for a year and wanted to extend my sincere gratitude to one of your staff members, Harrison Banks (Sheffield), who went above and beyond during my stay. Harrison’s approach to his role stood out in the most meaningful way. He listens attentively and takes the time to fully understand any issues or concerns, even when they’re raised with frustration, and responds with calm, respect, and empathy. His diligence, kindness, and professionalism truly made my stay more comfortable and significantly improved my overall experience. Please let Harrison know that his care and attention did not go unnoticed. He made a real difference, and I believe he deserves all the recognition that comes his way.
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Sheffield has the most, with 181 reviews rated 4.5 out of 5, followed by Manchester with 50.
The two Intus Lettings offices, by town: