5/5
brilliant service from start to end, very happy with my new home thank you In House ??

Trusted Agent profile Β· Oxfordshire
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431 reviews across 2 offices and 3 platforms
In House Sales and Lettings has two offices, in Wallingford and Didcot (Oxfordshire). Together they have 431 reviews on three platforms, rated 4.8 out of 5 overall.
282
Reviews on Google
All 2 offices
111
Reviews on Facebook
Business-wide
38
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Used Inhouse before with the purchasing of my property a while back, but had to relocate for work purposes. I decided to use their service again. Really ...Read all 23 from sellers
We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ...Read all 4 from buyers
We were very impressed with the service we received from Dawn and In House regarding the letting of our rental property. We previously managed it ourselves but ...Read the review from landlords
We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right ...Read all 3 from tenants
In House Sales and Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for In House Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
brilliant service from start to end, very happy with my new home thank you In House ??
5/5
We sold our house recently through In House, and were very happy with them. Ryan and Kat were both really helpful with my (rather many) questions. Poor Ryan had to attend many visits, with general viewings, 2 surveys, and a builder regarding some future work, bless him, but was always happy and cheerful. It's always going to be a bit of a stressful experience, which it was, even though it was really quite straightforward, but both Kat and Ryan were very reassuring throughout. Thanks guys! π
Hi Katrina. Ryan & Cat say thanks for the review, they love a challenge, the straightforward ones are easy! We are all glad it went through in the end. Thanks again. IH. X
5/5
Ryan and the whole Inhouse team were so helpful. We wouldnβt of got trough it with out them. Thank you so much π
5/5
Flat sale
Just sold my flat in Wallingford, with Ryan & the In House team. No hassle, always there to help me! Couldn't have been a better experience. I am extremely grateful! All done and dusted! Well done Ryan!
Thanks Claire, got there in the end. Ryan says thanks, good luck and please keep in touch. IH. X
5/5
Excellent
Great service, dawn is really friendly, fast to reply to queries and always happy to help
Thanks John, nice of you to say so. IH. X
5/5
We were recommended to use Inhouse by a couple of friends and weren't disappointed. Phil told me that the house would sell in 6-8 weeks and we had a confirmed offer in 7! During these 7 weeks the team of Conor, Phil and Jamie worked with us over the timing of the viewings, gave us prompt feedback and handled our constant questions. The stage between offer being accepted and exchange has been a long one but Jamie has been exemplary in his dealings with us, keeping us up to date on a weekly basis, and when he wasn't there Conor and Phil always knew what was going on and were able to update us, evidence of their strong working relationships that have the customer at the centre. The office being so well situated in the Orchard Centre meant that we could always pop in when we were in town, and we were always made welcome by whoever was in that day. Thank you guys for making this such a positive experience. We would whole heartily recommend anyone thinking about selling a house in the area to talk to Phil and his great team!
Hi Mike, thanks for such a kind and detailed review. We really hope you enjoy an amazing new chapter of your life in the states. Good luck.
5/5
Phil and Jamie were excellent to work with, excellent service, very professional and friendly team. The team kept us updated all the way, they made the whole thing stress free for us with their advice and recommendations. I canβt thank the team enough for this excellent service. I would highly recommend them and would definitely use them again if we were going to sell or buy a house. Keep up the good work. Many thanks, Bas and Family
Thanks Bas for your kind words. Phil really enjoyed working with you and asks you to please keep in touch. Hope you enjoy that brand new home. IH. X
5/5
First class service, well informed and connected staff, all in the office knew what was going on, so no misinformation. Good advice and sale achieved, what more could one ask? were i to ever move again I would use them, but I do plan on moving ever, however i would happily recommend them as a great estate agents.
5/5
Great Service
we were well pleased with the service and support we received from In-House. It did not matter who answered the phone, the whole team knew what was going on and were able to keep us updated. They provided a first class service, and although I have no intention of moving again, i would recommend In-House to anyone, in fact I have already recommended them to my in-laws.
Hi John. Thanks for your kind words, you were a pleasure to deal with. IH. X
5/5
Looked after us as though we were family.
Ryan was our main man and was the ultimate blend of professionalism, efficiency and caring. He co-ordinated everything perfectly; chased solicitors, negotiated on our behalf for our new apartment (to our finanacial advantage), and helped out with a removal company when ours could not meet the completion date. He even came round in person late on a Friday when he couldn't get through on the phone and wanted to make sure we had the offer. for the weekend. Ryan frequently got involved beyond his responsibilties to make sure things happened. The whole team though were great and nothing was too much trouble.
5/5
We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right for our family, as soon as one became available Dawn called to tell me that a property had become available that was more suited to us and arranged a viewing. As I was moving from quite far dawn ensured she spoke to me regularly on the phone keeping me updated etc. I cannot fault anything about whole process and the way we have been looked after and I know Dawn is only a phone call away if I need any advise.
Thanks Samantha. As they say its all about communication. Glad you are enjoying the tenancy. IH. X
5/5
Outstanding service from a friendly efficient Agent
Tenant; I have had the pleasure of having Dawn as my estate agent for the last 2 years and cannot praise her highly enough. She showed me round the property on the day of my initial enquiry and I moved in within 1 week. She inspects the property regularly and even managed to argue my case for no annual increase this year. Best agent I have had as a tenant.
Thanks Anna-Louise. We find that treating tenants with respect usually makes sure that they treat the property in the same way. Cheers. IH. X
5/5
Professional and friendly
Wonderful experience of purchasing my first property. Ryan and the team were always friendly and helpful in person and over the phone. Would highly recommend.
5/5
Dawn is not only a lovely friendly person but she is so helpful and we have great confidence in her when It come to looking after our rental property.
5/5
Dawn and In House, highly recommended
We were very impressed with the service we received from Dawn and In House regarding the letting of our rental property. We previously managed it ourselves but decided to let In House take over as they promised 'hassle-free letting'! We were kept up to date with every step of the process.The photos and spec details were excellent and the checking and selecting of the new tenants was meticulous. Everything went very smoothly. Thank you Dawn & In House.
Hi Lesley. Thanks for recognising all the hard work that goes on in the background. Lets hope its a long and trouble free let. IH. X
5/5
After a year of trying to sell our house, we have finally done it! Inhouse were our third estate agent and I wish we'd used them a year ago. They were always efficient, on the ball, good with advice, communication was 100% and at no time did I feel they have not earned their money! Without them we would not have been able to make the sale, and they coped with delays and hurdles in the chain that most people would've given up on. They fought on and we are delighted its all done now. With especial thanks to Jamie, and also Phillip and everyone else in the Inhouse Didcot Team.
Thanks Tara. It was a challenge, but with your patience we got there in the end. Good luck for the future.
5/5
As someone who is not a fan of moving house or estate agents as a rule, I was very happy to be pleasantly surprised by such a professional and friendly service throughout the whole process (and not just the sales bit at the beginning). I`m hard to impress but the team at In House managed it so big thanks
Thanks Mark, it was greatly helped by your pro-active and co-operative attitude. Good luck to you and the family in your new home. X IH.
5/5
Ryan was great throughout the whole process, especially as we put an offer in for a house whilst we were on holiday in a different time zone! He was very clear, communicated lots and has been a real pleasure to deal with. Would definitely recommend using In House.
5/5
Recently used In House to sell a property. Jamie was very professional and efficient and the sale progressed very quickly. We would definitely use In House again
5/5
Would highly recommend Inhouse, recently purchased a house through them & Jamie was fantastic from start to finish. Efficient, friendly and a quality service! Thank you ?
Thanks Amy. Its great for Jamie's excellent customer service skills to be recognised! IH. X
5/5
We bought our house recently through In House and they were brilliant. Phil was our main point of contact and he couldnβt have been more helpful. When things were getting tricky and tiresome he remained positive and went out of his way to sort things out that were not even his responsibility. Hopefully we wonβt be moving again for a long time but if we did I would definitely use in house.thank you.
Thanks Donna. We really hope you are happy in the new house. IH. X
5/5
Having used In House to sell our property I would highly recommend them to family & friends. The agents we had the most contact with were Ryan & Mike at the Wallingford office and they were really helpful, honest, patient & reliable. i would also recommend using the solicitor that Ryan suggested for the conveyancing, he was always quick to reply to our queries and works outside of usual office hours. He met with us on a Saturday at the Wallingford office to go through paperwork..
Hi Maria. Thanks for your kind words. We kissed a lot of legal frogs before we settled on them, they are great to work with. Good luck with the future. Thanks again. X. IH.
5/5
Would recommend.... .
From start to finish we could not fault Ryan and Mike. They kept us up to date with feedback on a weekly basis. Ryan was very positive when valuing our property and not pushy. we totally trusted them to do the viewings with honesty and professionalism. Would recommend anyone to sell or buy with In House.
Hi Jackie. We are so pleased you enjoyed the experience. Ryan sends his regards and says that you were a pleasure to deal with. Good luck. IH. X.
5/5
Phil, Ryan and Mike were great to work with and, crucially, sold our house quickly and efficiently. I've used their services twice in the last few years and they impressed me both times. I have no hesitation in recommending them.
Thanks Colin. You were a pleasure to work with......... Both times. IH. X
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wallingford has the most, with 310 reviews rated 4.8 out of 5, followed by Didcot with 210.
The two In House Sales and Lettings offices, by town:
23 reviews from sellers, rated 4.8 out of 5 on average. For example, Ed wrote: "Used Inhouse before with the purchasing of my property a while back, but had to relocate for work purposes. I decided to use their service again. Really ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Samantha wrote: "We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right ..."
Yes. In The Trusted Agent 2026 awards: In House Sales and Lettings, Wallingford won Trusted Agent.