4/5
Rating only, no written review.
Agent replied · 15 June 2024
Thank you Gerald much appreciated from the team
Trusted Agent profile
★★★★★
560 reviews across 2 offices and 3 platforms
Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 560 reviews on three platforms, rated 4.8 out of 5 overall.
158
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
396
Reviews on Trustpilot
Business-wide
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Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
Thank you Gerald much appreciated from the team
3/5
Rating only, no written review.
Thank you Julian 😊 We will strive to get your rating higher. …
5/5
Good place
Thank you
5/5
I would highly recommend Hythe and Waterside, they provide a fantastic service. Thank you Megan for all of your help and advice.
Thanks Emma, Megan and the Team always appreciates the feedback.
1/5
Well I did email to register with them as I'm looking for accommodation but been nearly two weeks and no reply from them. Funny thing is I'm not surprised as it seems to be the normal with letting agents nowadays.
The Lettings industry has been challenging since COVID and now the living crisis, the Government are taxing landlords on all fronts and many are leaving the industry, which is pushing prices up. Trust you did find a property 😊 …
5/5
A friendly and competent team
A friendly and competent team. They responded promptly to queries and provided regular updates on progress.We have brought and sold many properties; this has been the least stressful.
Thanks PhilPleased to be of service, proof we’re doing our job well if you found it stressless 😊 very pleased
5/5
It has been several months from offer…
It has been several months from offer to exchange,this has been due to delays down the chain.through out this period Hythe and Waterside have been superb keeping me up to date at least weekly. Special thanks to Maddie and Zoe exstremely profesional.Thank you so much.
Thank you Mike for your kind words of encouragement, it’s appreciated by the team, it certainly has been a long process for all, we held in there and all ended well. 😊 Thanks.
5/5
Hythe and waterside agents have been AMAZING
Hythe and waterside agents have been great from the beginning, starting with Darren being our agent, being super helpful, following by Zoe being our sales coordinator, she was great keeping up to date with everything and keeping me updated and informed, and having Maddie on hand also! All agents have been great! Perfect experience for me and my partner buying our first home, made it feel so easy! Would use them again 100% Thank you all
Thanks Rachel for taking the time to review our Teams service, Darren, Maddie & Zoe truly appreciate it, enjoy your new home and please do stay in touch 😊
5/5
Thank you!
We've just exchanged on our home purchase, through Hythe and Waterside, Zoe was fantastic from start to finish, with great communication. Thank you for all of your help!
Thanks Sam for your review, always a pleasure to hear good news re your experience with Hythe and Waterside, particularly taking the time to mention Zoe too. 😊 We look forward to being of service in the future. Good luck in your new home.
5/5
Years of a positive experience
We chose H&W as our managing agent for our rental as we had a great experience with them when they sold our first home to us.. 7 years on and they have (after deligently vetting applications) put our first tennants in and will be managing the property for us. I know we will be in safe, professional hands. H&W feels less corporate and more like a family run business with a personal touch, which we prefer. I look forward to continuing to work with them. Thanks to darren and the team.
Thanks Stephen for taking the time to review our service, you summed our ethos up perfectly. Great to know our business strategies are still working, we continually strive to go ‘above and beyond’.
5/5
Since returning to Hythe and Waterside…
Since returning to Hythe and Waterside to let our property due to my husband's illness, I have found all staff Ive been in contact with, most helpful. It would be a 45-minute journey for me each way if I had to deal with any problems. Much appreciated and thank you all. Sue E
Thanks Sue for your review, much appreciated and glad to be helping and saving you time too, customer service is at the forefront of our business, validation that we’re still delivering a great service is key.
5/5
Easy to contact, great service
Easy to contact, and being local a personal touch, and no extra add on charges
5/5
I am a landlord with just one property…
I am a landlord with just one property to let. Every aspect of this has been managed for me by the Hythe and Waterside team for over 12 years now. While obviously there have been incidents over such a long period of time, for me the most important aspect is that I have sufficient confidence in the team for this to be a completely hands off activity for me and I very, very rarely need to attend either their office or the property. My confidence in the team is I think a reflection of their experience, knowledge and competence.
5/5
Great service received
Great service received. All issues associated with owning a rental property are managed professionally and swiftly
Thanks Julia, your review is much appreciated 😊 fab!
4/5
Megan is extremely dedicated and…
Megan is extremely dedicated and extremely helpful in all matters
Thanks Dominic, your review is very welcomed, positive feedback is essential to us all.
5/5
I would highly recommend Hythe and…
I would highly recommend Hythe and Waterside, This is the second time I have used their services to let my property and I would not go anywhere else. Megan is incredibly helpful and has given me so much invaluable advice. I can’t thank her for her enough.
Thanks Emma, great feedback, Megan is very appreciative and happy to have been mentioned, so good for team morale too.
5/5
Megan is brilliant
Megan is brilliant. Very professional and personable with excellent communication skills. She always delivers the best possible service to me as a landlord.
Thanks John, Megan is very thankful of your kind words.
5/5
Professional
Polite, friendly emails and always professionally expressed. Keep up the good work
Fab news Kim, thank you.
5/5
Megan is proactive and responds quickly…
Megan is proactive and responds quickly to any queries raised, very happy.
Thanks Steve, that’s our Megan, a quick response is an important part of our service, glad to hear it’s working, great that you’ve given praise to Megan for it, much appreciated, Thanks again.
5/5
Rental property management
They have managed 2 properties for us for a number of years now & we have always had excellent service.
Thanks, long term satisfaction across 2 properties, can say more than that, thanks
5/5
A good team to work with.
We have been dealing with Hythe and Waterside for many years both letting and sales/buying. They have always been professional and friendly and we look forward to working with them in the future.
Thanks Tom, much appreciated, long may our relationship flourish 😊
5/5
An amazing team of people
All the team members i spoke to were some of the friendliest people I’ve had the pleasure of working with , they couldn’t have been more helpful , or more professional, answering any question and solving every problem I had , I would recommend hythe and waterside to anyone looking to buy or rent , and I’ll definitely be coming back to them when I next move
Thanks Elliott for your wonderful review, we look forward to being of service throughout your housing journey 😊 The Team really appreciated your honesty and kind words.
5/5
We highly recommend using H&W
We highly recommend using H&W who handled our sale and purchase. We were supported throughout the whole process with H&W dealing with everything really efficiently and keeping good communication with all the stakeholders. We had a few twists and turns but H&W were really responsive and always kept us in the loop at every stage making it all so easy for us. The team at H&W worked very well together which really paid off. Darren was brilliant and provided significant support to resolve issues. Zoe’s impressive work in progressing was especially outstanding and she should be recognised for going above and beyond working extremely hard throughout. We certainly would use H&W again largely because of Zoe and Darren. Thanks very much to you all.
Thank you for your highly positive and rewarding review CH! Wonderful, recognition to Darren & Zoe especially welcomed and received for their hard work in going ‘above & beyond’ 😊
5/5
Excellent and very professional
Hythe and Waterside Lettings were extremely supportive, helpful and professional every step of the way. Darren, our letting agent, was excellent in keeping constant communication with us and advising and guiding us. First class experience ending up with a rental property. Thank you.
Wonderful news, thanks Mandy 😊
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton (Hotspur House) has the most, with 473 reviews rated 4.8 out of 5, followed by Hythe and Waterside Estate Agents with 473.
The two Hythe and Waterside Lettings offices, by town:
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