Trusted Agent profile

Hythe and Waterside Lettings in Southampton

4.8

★★★★★ Excellent

560 reviews across 2 offices and 3 platforms

Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 560 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.4 / 5

158

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

396

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.

Latest reviews from every Hythe and Waterside Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would highly recommend Hythe and Waterside, they provide a fantastic service. Thank you Megan for all of your help and advice.

Emma · 16 June 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 15 June 2024

Thanks Emma, Megan and the Team always appreciates the feedback.

1/5

Google

Well I did email to register with them as I'm looking for accommodation but been nearly two weeks and no reply from them. Funny thing is I'm not surprised as it seems to be the normal with letting agents nowadays.

Andrew · 16 June 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 15 June 2024

The Lettings industry has been challenging since COVID and now the living crisis, the Government are taxing landlords on all fronts and many are leaving the industry, which is pushing prices up. Trust you did find a property 😊 …

5/5

Trustpilot

A friendly and competent team

A friendly and competent team. They responded promptly to queries and provided regular updates on progress.We have brought and sold many properties; this has been the least stressful.

Phil · 4 May 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks PhilPleased to be of service, proof we’re doing our job well if you found it stressless 😊 very pleased

5/5

Trustpilot

It has been several months from offer…

It has been several months from offer to exchange,this has been due to delays down the chain.through out this period Hythe and Waterside have been superb keeping me up to date at least weekly. Special thanks to Maddie and Zoe exstremely profesional.Thank you so much.

Mr · 21 April 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thank you Mike for your kind words of encouragement, it’s appreciated by the team, it certainly has been a long process for all, we held in there and all ended well. 😊 Thanks.

5/5

Trustpilot

Hythe and waterside agents have been AMAZING

Hythe and waterside agents have been great from the beginning, starting with Darren being our agent, being super helpful, following by Zoe being our sales coordinator, she was great keeping up to date with everything and keeping me updated and informed, and having Maddie on hand also! All agents have been great! Perfect experience for me and my partner buying our first home, made it feel so easy! Would use them again 100% Thank you all

Rachael · 8 March 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Rachel for taking the time to review our Teams service, Darren, Maddie & Zoe truly appreciate it, enjoy your new home and please do stay in touch 😊

5/5

Trustpilot

Thank you!

We've just exchanged on our home purchase, through Hythe and Waterside, Zoe was fantastic from start to finish, with great communication. Thank you for all of your help!

Sam · 8 February 2023 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Sam for your review, always a pleasure to hear good news re your experience with Hythe and Waterside, particularly taking the time to mention Zoe too. 😊 We look forward to being of service in the future. Good luck in your new home.

5/5

Trustpilot

Years of a positive experience

We chose H&W as our managing agent for our rental as we had a great experience with them when they sold our first home to us.. 7 years on and they have (after deligently vetting applications) put our first tennants in and will be managing the property for us. I know we will be in safe, professional hands. H&W feels less corporate and more like a family run business with a personal touch, which we prefer. I look forward to continuing to work with them. Thanks to darren and the team.

Stephen · 26 November 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Stephen for taking the time to review our service, you summed our ethos up perfectly. Great to know our business strategies are still working, we continually strive to go ‘above and beyond’.

5/5

Trustpilot

Since returning to Hythe and Waterside…

Since returning to Hythe and Waterside to let our property due to my husband's illness, I have found all staff Ive been in contact with, most helpful. It would be a 45-minute journey for me each way if I had to deal with any problems. Much appreciated and thank you all. Sue E

Susan · 4 November 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Sue for your review, much appreciated and glad to be helping and saving you time too, customer service is at the forefront of our business, validation that we’re still delivering a great service is key.

5/5

Trustpilot

I am a landlord with just one property…

I am a landlord with just one property to let. Every aspect of this has been managed for me by the Hythe and Waterside team for over 12 years now. While obviously there have been incidents over such a long period of time, for me the most important aspect is that I have sufficient confidence in the team for this to be a completely hands off activity for me and I very, very rarely need to attend either their office or the property. My confidence in the team is I think a reflection of their experience, knowledge and competence.

Ross · 1 November 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

5/5

Trustpilot

Great service received

Great service received. All issues associated with owning a rental property are managed professionally and swiftly

Julia · 1 November 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Julia, your review is much appreciated 😊 fab!

4/5

Trustpilot

Megan is extremely dedicated and…

Megan is extremely dedicated and extremely helpful in all matters

Dominic · 1 November 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Dominic, your review is very welcomed, positive feedback is essential to us all.

5/5

Trustpilot

I would highly recommend Hythe and…

I would highly recommend Hythe and Waterside, This is the second time I have used their services to let my property and I would not go anywhere else. Megan is incredibly helpful and has given me so much invaluable advice. I can’t thank her for her enough.

Emma · 31 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Emma, great feedback, Megan is very appreciative and happy to have been mentioned, so good for team morale too.

5/5

Trustpilot

Megan is brilliant

Megan is brilliant. Very professional and personable with excellent communication skills. She always delivers the best possible service to me as a landlord.

Johsoton · 31 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks John, Megan is very thankful of your kind words.

5/5

Trustpilot

Megan is proactive and responds quickly…

Megan is proactive and responds quickly to any queries raised, very happy.

Steve · 31 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Steve, that’s our Megan, a quick response is an important part of our service, glad to hear it’s working, great that you’ve given praise to Megan for it, much appreciated, Thanks again.

5/5

Trustpilot

Rental property management

They have managed 2 properties for us for a number of years now & we have always had excellent service.

MR · 31 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks, long term satisfaction across 2 properties, can say more than that, thanks

5/5

Trustpilot

A good team to work with.

We have been dealing with Hythe and Waterside for many years both letting and sales/buying. They have always been professional and friendly and we look forward to working with them in the future.

Tom · 27 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Tom, much appreciated, long may our relationship flourish 😊

5/5

Trustpilot

An amazing team of people

All the team members i spoke to were some of the friendliest people I’ve had the pleasure of working with , they couldn’t have been more helpful , or more professional, answering any question and solving every problem I had , I would recommend hythe and waterside to anyone looking to buy or rent , and I’ll definitely be coming back to them when I next move

ElliottRodgers · 25 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thanks Elliott for your wonderful review, we look forward to being of service throughout your housing journey 😊 The Team really appreciated your honesty and kind words.

5/5

Trustpilot

We highly recommend using H&W

We highly recommend using H&W who handled our sale and purchase. We were supported throughout the whole process with H&W dealing with everything really efficiently and keeping good communication with all the stakeholders. We had a few twists and turns but H&W were really responsive and always kept us in the loop at every stage making it all so easy for us. The team at H&W worked very well together which really paid off. Darren was brilliant and provided significant support to resolve issues. Zoe’s impressive work in progressing was especially outstanding and she should be recognised for going above and beyond working extremely hard throughout. We certainly would use H&W again largely because of Zoe and Darren. Thanks very much to you all.

CH · 17 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thank you for your highly positive and rewarding review CH! Wonderful, recognition to Darren & Zoe especially welcomed and received for their hard work in going ‘above & beyond’ 😊

5/5

Trustpilot

Excellent and very professional

Hythe and Waterside Lettings were extremely supportive, helpful and professional every step of the way. Darren, our letting agent, was excellent in keeping constant communication with us and advising and guiding us. First class experience ending up with a rental property. Thank you.

Mandy · 13 October 2022 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Wonderful news, thanks Mandy 😊

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hythe and Waterside Lettings

Which Hythe and Waterside Lettings office has the most reviews?

Southampton (Hotspur House) has the most, with 473 reviews rated 4.8 out of 5, followed by Hythe and Waterside Estate Agents with 473.

Where are the Hythe and Waterside Lettings offices?

The two Hythe and Waterside Lettings offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent