5/5
GoogleVery good service return phone call within the hour. Very good
Trusted Agent profile
Hythe and Waterside Lettings in Southampton
★★★★★
561 reviews across 2 offices and 3 platforms
Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.
159
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
396
Reviews on Trustpilot
Business-wide
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Our offices
Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hythe and Waterside Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotExcellent service from start to finish
Dealt with Elizabeth mainly. Excellent service from start to finish. Very quick to respond to any of my questions. Polite and professional. Would definitely recommend
4/5
TrustpilotI trust these guys.
The bottom line is I trust these guys. Which is important to me, being remote.Four stars, and I don't mark high.
5/5
TrustpilotVery helpful and responsive
We had some maintenance issues when we moved in and Elizabeth was very proactive and helpful in ensuring the issues were sorted.
5/5
TrustpilotFirst Class Service.
Wayne and his team have been fantastic. We have used them many times over many years and they have recently sold my Mother’s house on Hythe Marina. They could not have done more to make the whole experience run smoothly. Going above and beyond to help her at every stage of the process. Once again thanks to all the team.
5/5
TrustpilotThank you Elizabeth!!!
Elizabeth at Hythe and Waterside did a fantastic job finding the right property for me and my son. She was helpful and friendly while getting the job done fast and without delay. Thank you Elizabeth for getting us in the perfect property!
5/5
TrustpilotHelpful from start to finish
Wayne and Richard at Hythe and Waterside were helpful from start to finish! We sold at probably the most difficult time, during the pandemic but got a successful sale to allow us to move to the Isle of Man in line with some very specific timelines.In the lead up to securing the sale, we were kept well informed and had plenty of viewings to find the right buyers for our more unusual property. Once we had the buyers lined up, everyone did a great job to push the sale through and keep everyone informed and the solicitors on their toes! This was the second time we have used Hythe and Waterside to sell our property and would heartily recommend looking to sell, or buy in the Waterside area!
Agent replied · 19 June 2024
Dear Stewart,Thank you so much for your kind Trustpilot review, very much appreciated. Hope you, Caroline and Lewis are settling in on the island.Best wishes Wayne
5/5
TrustpilotGreat service and fantastic staff!
Rating only, no written review.
5/5
TrustpilotMR. RICHARD. KEMISH
We sold our house through Hythe and Waterside in 2018. We’ll i say through H&W i actually mean Richard. Kemish sold our house! It was a seamless experience from start to Finish with sound advice at every step! With no usual estate agent patter. I recently visited with a family member to arrange a rental viewing for them, only to find that Richard is moving on. We will be following Mr. Kemish to his next endeavour and we live in hope that if we decide to move again he will have started his own company. My only issue with Richard is that he was dressed in a three piece suit in The middle of August.I highly recommend visiting Richard at his new company (AJ in Hythe)
Agent replied · 19 June 2024
Thank you for adding to our 5 star reviews, here at Hythe and Waterside we pride ourselves on excellent customer service, we're pleased that you agree even after 2 years! We are glad your family members are still using our services for their rental search. We look forward to welcoming them into one of our Hythe and Waterside properties sometime soon!
5/5
TrustpilotBrilliant Team
Elizabeth has been really helpful through out the entire process of renting. She has always been available to answer any of our questions. As first time tenants we have found all of the tools and information provided to us beyond useful, making it really easy to set up at our new residence. The entire team have been really polite and accommodating.
5/5
TrustpilotGood customer service
I had a very stressful experience with my place that I let during Covid. I went to Hythe & Waterside lettings and spoke to Zoe who was so nice and really helpful, and immediately felt reassured that it would be possible to get the house re-let. Both Zoe and Elizabeth have been so helpful throughout and the thing I’ve really appreciated is that if I’ve had a query they’ve come straight back to me, at longest by the following day. In difficult times this customer service is invaluable. I would definitely recommend them if you’re thinking of letting a property.
5/5
TrustpilotAlways helpful and friendly
I've been dealing with Hythe and Waterside Letting for almost 5 years now and I've never had a problem. They've always been helpful when a problem has occurred and have always contacted me promptly. Recently, I have decided to move due to unforseen circumstances. Elizabeth has been helping me with my move and I couldnt be more happy with the help ive recieved from her! Always so nice and friendly, responds to emails quickly and has just been so helpful so thank you very much!
5/5
TrustpilotGreat experience with Hythe and Waterside
I recently moved into a new home that I found through Hythe and Waterside Lettings. Elizabeth was fantastic! She helped steer me through the process of setting up my tenancy and was there to answer my questions after I’d moved in. I’d recommend Hythe and Waterside to anyone, and want to give a special thank you to Elizabeth. Thank you Elizabeth!
5/5
TrustpilotStraightforward transaction.
Straightforward transaction.All queries dealt with in a timely manner
5/5
TrustpilotHelpful and Efficient
Hythe and Waterside were helpful and responsive with the property viewing and organised the paperwork efficiently.
5/5
TrustpilotThank you
They have been really good and helpful, keeping us up to date with everything and letting us know the next steps. Any questions we've had they have answered straight away. Positive experience with 1st time renting, a good agent to go with.
5/5
TrustpilotCouldn’t recommend Zoe enough
Couldn’t recommend Zoe enough, we were desperate to move house due to having bad neighbours and Zoe went above and beyond to help us and had actually found us our new home that we move into on Monday! Can’t thank her enough!
5/5
TrustpilotAs first time buyers we found Richard…
As first time buyers we found Richard really helpful and friendly. He helped make our experience as stress-free as possible. He was in regular contact by phone/email and was more than happy to arrange the additional viewings we requested.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service by all
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hythe and Waterside Lettings
Which Hythe and Waterside Lettings office has the most reviews?
Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.
Where are the Hythe and Waterside Lettings offices?
The two Hythe and Waterside Lettings offices, by town:
- Hythe and Waterside Estate Agents: The Pier, Southampton, SO45 6AU, SO45 6AU
- Southampton (Hotspur House): Hotspur House, The Pier, Hythe, Southampton, SO45 6AU
