Howards Estate Agents in Lowestoft, Great Yarmouth, Beccles and 1 more

★★★★★ 5/5

Google

Addison showed us around a property last night. The viewing was far from straightforward and was quite a stressful situation. I would like to say that Addison dealt with it all very well and very professionally . Addison, since we met last night has been on the phone this morning and seems very pro active in helping us find our home. A breath of fresh air. Thank you Addison !

Kathryn · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

We have been very satisfied with the proactive service provided. Daily calls, when necessary, have ensured clear lines of communication and all parties are kept fully informed of progress and how best to continue to move forward. Thank you.

Susan · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Thank you Amy lugo at Howard’s Lowestoft for your fantastic hard work and help in assisting my house move . Would highly recommend. Jacqueline Banks

Jackie · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Georgia lea is a credit to Howard's estate agents she went out of her way to ensure i was updated about the property I wished to purchase. Everything went smoothly well done you

Martin · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

We have 3 properties that Howards rent for us, and the service for all of them has been faultless. The service from Ben Seaman has always been professional, courteous and efficient. We could not have better service. Thank YouPositiveResponsiveness, Professionalism, Value

Karen · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Ran into Georgia Lee yesterday while she was leafleting. Was an absolute delight and left a very good mark on me. Would recommend and would definitely use her if we sell our house in years to come.

Ahman · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

I sought advice on property maintenance on a number of issues and was expertly advised by Strachen in the Lowestoft office who went on to organise contractor quotes, repairs and a property visit promptly after my visit. I was extremely impressed with the quality of service provided.

Roger · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Sean has been super helpful from the start of my journey into purchasing my next home. He has always been polite and supportive, offering plenty of advice where necessary. I look forward to completing my purchase, thank you! :)

Kirstie · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Excellent service, kept informed throughout of progress and post viewing feedback by Ben , Georgia and all the team. Amy was excellent, constantly providing updates, assisting with the legal team admin requirements and nothing was too much trouble, thank you all.

John · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

We would like to thank Ayesha Harris so much from the Lowestoft branch for all her help, kindness and support during the process of looking for our new home, Ayesha is a pleasant, enthusiastic, delightful young lady, who is an asset to the firm, we truly can't thank her enough.

James · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

I had a phone call with Ayesha, she was so friendly and patient with me and my partner. She was also very helpful in giving us information on properties and it was great service, we wasn’t waiting around for ages like we have been with other people, would definitely recommend Ayesha. Not one fault to mention.

Jasmine · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 1/5

Google

**NEVER EVER AGAIN** As a Landlord I will never ever use Howards letting agents or Ben Seaman again. Initial set up costs increased from £150 2 years ago to £1,400 I April 2023, a 933% increase. Ben thought not necessary to inform myself. A commission rate of 7% was verbally agreed with Ben, when my statement came through this had increased to 10%, Ben completely denied we agreed 7%. I specified on at least 8 occasions that the garage is not part of the tenancy agreement and I require access at all times, and Ben and Ben agreed this would be written into the tenancy agreement. Suffice to say when I received a copy of the contract this was not in the contract and to top this off the tenant had parked in front of the garage, and had also been given a GARAGE KEY!!! In addition, I agreed with Ben Seaman that I wished to initially begin with a 6 month tenancy agreement to check the tenants suitability, condition they kept the property and how promptly the rent was paid - suffice to say Ben gave them a 12 month contract. On top of everything else the property was left unlocked after a viewing. After making a formal complaint, it was Ben Seaman investigating a complaint against himself and his 'conclusion' was that he had acted professionally and with honesty and integrity at all times. A complete bunch of liars, who cheat and deceive, please learn from my experience an do not even consider using these 'cowboys'.

Andy · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Jeremy has been an absolute star, I neede my contract on headed paper to open a bank account and he quickly resolved the issue for me. A great professional and even better person.

Regina · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Amy Lugo has been helpful, efficient and reliable during our recent house purchase. Communication has been regular which we really appreciated, and no matter was ever a problem to discuss with Amy. With a few outside issues , Amy was great at championing and communicating our wishes and needs between all parties. Thanks Amy!PositiveResponsiveness, Professionalism

Lucy · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

The service received from Jeremy has been amazing. We've had issues with essential work being done by our landlord and Jeremy has gone above and beyond. Came out and did an inspection report, kept me updated throughout, calling me when he said he would. Service above anything I've received before. Also shout out to Lara for her support in this matter too

Emma · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Well impressed with Howard's at lowestoft. Nothing was too much trouble. A special thank you to Kate who took the time to answer any queries I had. Very professional would have given 6 stars but we'll have to make do with 5. Many thanks to the whole team

Phil · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

An absolute pleasure to be assisted by Ben Seaman when looking to move into my first apartment. His polite, presentable, and informative nature made what would have been a stressful time into a calm and exciting one. As well as being an invaluable source of information Ben was also always punctual and prepared, which as a young professional with a busy schedule I appreciate greatly. Ben went above and beyond, even following up with me to answer any questions I had thought of after the viewings. To anyone else looking to rent in the Lowestoft area I always recommend they seek him out at Howards.

Kash · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

I think this is my second time buying through Howards. Georgia is and has been a model agent. Emails are answered within minutes not days, regular phone calls whenever there's an update, and a general pro-active approach to the job. Time saved during this period will mean that ultimately I'll get the keys sooner, which is what every buyer and seller wants.

Jimmy · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Jeremy Smith came to do a house inspection and had excellent communication, prior to arrival confirming appointment and when he would arrive, whilst at property explaining procedures and after inspection followed up any issues raised. Polite and friendly.

Verity · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Myself and my husband have just exchanged contracts on our second buy to let property purchased through Howard’s Estate Agents. Lara Zadowski (Lettings) and Amy Lugo (Sales) worked tirelessly, above and beyond their call of duty to ensure our purchase was successful. Communication between them and ourselves has been outstanding. We have been kept informed every step of the way. Howard’s estate agents have been exemplary. We can’t thank them enough for everything they have done. We will be using them for our letting and again for a further property purchase in the future. Well done to Howard’s team. Regards Wendy & Robert SmithPositiveResponsiveness, Quality, Professionalism, Value

Wendy · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 3/5

Google

Updated! First time talking with them, I was really pleased with the service. Mark Soper was really pleasant to talk to and made everything clear for me. I booked to view a property and was *very* disappointed. To be clear, I don't blame Mark specifically for this as he said he has been with the company for only two months. The pictures for the property make it look fresh and clean, newly refurbished even, but this was clearly not the case. There was an entire wall of damp which Mark confirmed they knew about, but didn't indicate that the landlord would be making any attempt to deal with it. I have spoken to the manager since who has assured me that the landlord is dealing with it, but this doesn't change that it was incredibly misleading and deceptive for us as customers, wasting customer time as well as agents. Moral of this story: always view! Another comment I would like to point out is there appears to be a game within the office for getting the most Google reviews. There should surely be more of a push towards satisfying customers and considering their needs than promoting your competition, especially when a contract hasn't gone through. I was more inclined to leave a review after the friendly discussion over the phone than the actual viewing as I felt attended to during the call but was asked to leave one after both. If I hadn't been asked after the viewing, my original 5* review would have remained as I wouldn't have given it a second thought. The manager has called to rectify these issues so I have to give them credit for that. Let's see what the next viewings are like.

Ellen · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

Emailed yesterday evening about a rental property, had a call bright and early this morning from a very friendly Mark Soper. I have spoken with many estate agents recently and I have been impressed by none until now. He is friendly, efficient and left me feeling he might actually be able to help us find our new home

Tanya · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

The Agency’s staff, Ayesha Harris to be specific in my case, takes your problem to be theirs. She shows you she is working towards your comfort and I could evidently feel her concern on my accommodation need. Her follow ups - amazing!!

Lloyd · 16 June 2023 · Howards Estate Agents Lowestoft

★★★★★ 5/5

Google

We have been speaking to Jeremey over the last few months since moving in our property and he has always been so helpful and friendly. We actually got to put a face to the name last week and he is as lovely in person as he is on the phone/email. His personality shines through and nothing is too much trouble (I am sure he hears some ranting in his job) but always has a smile on his face. He has become more like a friend than "The Agent".A real assett to The Howards Team.

Joanne · 16 June 2023 · Howards Estate Agents Lowestoft