Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe estate agent Shiyane is super friendly and efficient. Paperwork painless, Would definitely recommend.
Linlin · 16 October 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Lin Lin, thank you for sharing your sharing your super 5-Star review.
It has been our pleasure working with you on the recent rental of your new property and West london home.
Shiyane is part of a seasoned team of letting and rental experts and is well known for going the extra mile for her customers and clients.
On behalf of Shiyane and the rentals team we wish you all the very best settling in to your new home. John Horton Director, and owner.
★★★★★ 5/5
GoogleProfessional, friendly and personal service. Great communication throughout, honest and very organised. Louise was wonderful, she kept me informed and updated, she went above and beyond to ensure that the process goes as smoothly as possible. I had a very positive experience and I would highly recommend.
Noura · 16 October 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Noura, first up I would like to say thank you for your business and secondly for your time to send in your wonderful review with the sale of your Hammersmith house and home. Louise and Phil are a formidable team and are always going the extra mile to deliver an exceptional service to our clients and customers. Congratulations on the house sale and on behalf of Phil, Louise, and all the sales team all the very best to you and the family for 2002. Kind regards, John Horton Owner, and Director
★★★★★ 5/5
GoogleOutstanding estate agent with a highly professional and friendly team. Horton and Garton were the third agent agent that we used to try and sell our property. Where two other larger estate agency firms failed, Horton and Garton succeeded in delivering several offers above asking price very quickly.
When we face some unexpected obstacles in finalising our sale, the Horton and Garton team were exceptional at managing expectations on all sides to ensure the sale completed.
Highly recommended.
Benjamin · 16 October 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Ben, thank you for the business and thank you for sharing your super 5-Star review on the google platform.
It was our pleasure working with you and your Stamford Brook home and property. This may not have been the most straight forward transaction having been badly let down by the previous estate agent so your choice working with Horton and Garton was the right decision, and we were delighted to see you moving and for us to close the sale for you.
It was a sales team effort making it all happen however special mentions to Tadas and Phil for their continued patience and perseverance. On behalf of all the team we wish you all the very best for 2022 and beyond. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleA great sales result. Thank you to Tadas, Phil and the entire team at Horton & Garton for providing an excellent service from start to finish.
Jules · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Jules, thank you so much for sharing your 5-star review. It is always a pleasure to be working with the very best clients and properties. Congratulations on the recent W14 completion and on behalf of Tadas, Phil and all the sales team we shall see you soon on King St soon, (probably in Patisserie St Anne at the weekend!) wish you the very best .Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleI contacted with Horton & Garton as a tenant and as potential buyer.On buying process - no issues at all, one of the most professional agencies ever met. 5 star experience.
Dima · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Dima, thank you for your 5-Star review. On behalf of Aggie Tukendorf, our Lettings Manager and our Managing Director, Ashley Clements I would like to thank you for your patience whilst we follow up in the the initial matters raised in your review. All the very best for 2022 and the future. Thank you. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleWe have just completed the sale of an apartment with Tadas at H&G. It was a tortuous process with the endless questions from the solicitor's, but Tadas kept us informed all the time. He was also very proactive in chasing all parties, as well as keeping us up to date at every step. He provided us with information even before we knew we needed it!
I would highly recommend Tadas for managing your property transactions.
Geoff · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Geoff, thank you for your time to share the 5-Star review with your buying experience working with my colleague Tadas, here at Horton and Garton. Tadas is well respected by his customers and clients, and he is a seasoned member of a formidable west london sales team. Congratulations on the recent completion, on behalf of Tadas and the sales team welcome to Shepherd’s Bush, W12 and best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleI recently bought a house through H&G.
They are the best local agents in my experience and the agent Tadas provided a value add service with smart advice. The big plus was he really thought about what we needed after they got to know us and applied it to the Search. Tadas was always on time and super efficient.
Keith · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good morning Keith, thank you for sharing your experience and your 5 Star review on the recent purchase of your wonderful Hammersmith, W6 house and home. Congratulations on completing the sale and a huge warm welcome to Brackenbury Village. As the business owner it is a pleasure to see and read this wonderful reviews and comments about the individuals who make one formidable marketing leading local team of estate agents. On behalf of Tadas and all the team we wish you the very best settling into W6 life. John Horton, Director, and owner.
★★★★★ 5/5
GoogleI was looking for an apartment in Fulham and Shiyane Carpenter made this process as easy as it possibly could be! She provided all the necessary info, made sure to give updates asap and was available at any moment.
Overall positive experience with H&G, can recommend as a responsible agency. The whole process was very transparent and quick.
Maria · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Maria, Thank you for sharing your 5 star review with your experience working with Horton and Garton, Shiyanne and the lettings team. Best wishes settling in to your new riverside home. Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleA big thank you to Tadas for supporting me through a highly stressful time involving my lenders, leading up to a successful completion last week. He was a constant & calming influence & I am delighted with the house I have bought through Horton & Garton.
Victoria · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Victoria, thank you for sharing your review and 5-Star experience working with Horton and Garton and my colleague Tadas. This sale and transaction along with the chain of related sales/purchasers added to the pressure to make it all happen. We/you did it! It is a genuine pleasure for me to see and hear your comments and Tadas has a remarkably cool pedigree, and his listening and professional skills ensure his clients and customers are also receiving a 5-star service. On behalf of Tadas and all the team we wish you the very best settling into your new home. Kind regards, John Horton Director and owner.
★★★★★ 5/5
GoogleRented a flat with Horton & Garton, with no unexpected delays. Our estate agent, Joel, was very re-assuring in terms of timeframes and process given it was our first rental so we were not as familiar with things as other tenants may have been. Since we’ve have moved in our property manager, Amy, has been amazing, organising the switch of utilities, and any maintenance queries, responding on the same day and always answering the phone.
Mathew · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Mathew, Thank you for sharing your wonderful 5-Star review on this platform. Joel and Amy work within a formidable lettings and management team who are market leading lettings agents across Chiswick, W4 Hammersmith, W6 and Shepherd's Bush, W12. Best wishes settling in to your new home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleHave just sold our flat through H&G and couldn't be happier with the service we received. Extra big thanks to Louise for all the hand holding and soothing of nerves she did along the way. She was endlessly positive and committed to getting the job done. Communication was really good so we always knew what stage we were at. We definitely chose the right agent.
Carole · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Carole, a big thank you for sharing your wonderful 5 Star review with your experience working with Louise on the recent sale of your Stamford Brook, Hammersmith home.
As the business owner it is always very refreshing to see such comments about an individual and teams’ performance, Louise is a valued member of a very strong sales team here at Horton and Garton and she is always positive and communicative and goes the extra mile for her clients and customers.
Your purchase was what I would call “text-book agency” trouble free… and for Horton and Garton, however I am sure it did not quite feel like this.
Thank you and Chris for your business working with Horton and Garton. On behalf of the sales team all the very best for settling into your new home and “life after london”. Kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GoogleThank you so much To Tadas at Horton and Garton for helping so much to get my purchase through. It was a very difficult transaction and took many months, but every time nothing seemed to be happening Tadas kept up with everything and chased solicitors and co-ordinated information. Nothing was too much trouble, and i am so grateful for his calm response to manic calls and emails. Even rushing around London on the final day to make everything happen. I can't praise him enough and would highly recommend to anyone. Many thanks, Tadas and H&G
C · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Catherine, thank you for your time to share the 5-Star review with your buying experience working with the Horton and Garton sales team in particular my colleague Tadas, here in the Hammersmith, W6. Tadas demonstrates excellent customer service, and his first choice of communication is always the telephone first not the email and has years of seasoned experience and knowledge above his industry peers. Congratulations and great news on seeing the sale through! On behalf of Tadas and the sales team all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe recently bought a property in Wendell Park and can't rate Tadas from Horton & Garton highly enough. He went above and beyond from the start and managed the process exceptionally with the other estate agent and solictors in the chain. It was a stressful time as we were trying to move before our baby arrived and I don't think we would have made it without Tadas' efforts! His communication was excellent and he was a pleasure to deal with. Hopefully we won't be moving for a while but wouldn't hesitate to use Horton & Garton.
Sarah · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Sarah, Congratulations… You did it and you’re now in your new home and hopefully out of the boxes and settling in. Thank you for sharing your glowing review and 5-Star experience working with Tadas here at Horton and Garton on your recent purchase. It’s always a pleasure to read such comments how communications throughout your purchase were first class and Tadas ensured you also received the HG 5-star service too. On behalf of Tadas and all the team we wish you the very best settling into your new Wendell Park, W12 West London home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleGreat experience buying a house with H&G! We were looking for a new home for about a year and we had a deal (with a different agent) fall through already.
Through all this time Louise Jones relentlessly showed us around different on- and off-market properties, she took the time to understand our requirement completely and was generally very nice, easy and responsive to deal with. Her absolute strength is how prompt she is and jumps on things to get them through bottlenecks when the deal is in the making. The previous owner can rest assured she has certainly deserved her commission!
Also had some experience with Phil Coombes while negotiating the price and honestly, it's been one of the most intelligent, respectful negotiations I've had in in my life. These people know what they're doing, and they're doing it well!
Zornitsa · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Marinova, thank you for sharing your experience with your 5 Star review on the recent purchase of your wonderful Hammersmith, W6 home. Congratulations on completing the sale and a huge warm welcome to Brackenbury Village. On behalf of Louise, Phil and the team all the very best settling into your new Hammersmith, w6 home. Kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GoogleAfter many years of renting, we, despite being excellent tenants, had a lot of experience with estate agents and we were nervous about finally purchasing a place and the many purchase pitfalls I’d heard about.
Charlie Carroll at Horton & Garton, utterly smashed my negative preconceptions. As first time buyers, nervous and 100% out of our comfort zone… he reassuringly guided us in a brilliant purchase. Out of our depth, he was able to take us through the process and I wholeheartedly and thankfully recommend Charlie and the team at Horton & Garton.
Thanks Charlie! You’re the bee’s knees’.
Shura · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Shura, thank you for sharing your review and 5-Star experience working with Charlie Horton and Garton on your recent purchase. Congratulations… you have now moved in! It is a genuine pleasure for me to see and hear your comments how Charlie managed the transaction and Charlie endeavours to ensure his clients and customers are also receiving a 5-star service. On behalf of Charlie and all the team we wish you the very best settling into your new Stamford Brook, Hammersmith, W6 home. Kind regards, John Horton Director and owner.
★★★★★ 5/5
GoogleWe had a great experience buying through Horton and Garton. My boyfriend said to me the first time we met Louise on another viewing, "this lady is going to be the agent that finds us our house". Sure enough, a few months later, we found the house we wanted and it was Louise that sold it to us! The whole process of buying was smooth, and Louise was very accommodating to our various needs throughout the purchase. They're a knowledgeable local agent with lots of useful connections and a genuine love for the area they serve. Thanks H&G, and Louise in particular. Jess & Joao :)
Jess · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Jess and Joao, Congratulations… on the recent completion. Welcome to Brackenbury Village and Hammersmith. Thank you for sharing your 5-Star experience working with Louise at Horton and Garton. It’s always a pleasure to read these glowing comments from both buyer and seller. On behalf of Louise and the team we wish you the very best for 2022. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI can't praise Louise and the rest of the team at Horton and Garton highly enough. They provided an outstanding service.
Louise worked tirelessly to secure me an offer. She was considerate and courteous to my tenants, and provided regular updates on how the marketing was proceeding.
If you are looking for an estate agency that goes the extra mile for you, I'd highly recommend Horton & Garton.
Jonny · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Dear Jonny, Thank you for your 5 Star review. On behalf of all the sales team we wish you well for the future. Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleI wholeheartedly recommend Horton and Garton, they have been absolutely brilliant working with me on the sale of my house. I had to move from thinking about selling to putting it on the market very quickly when I saw my dream house and had a window of opportunity to secure it. The team from H&G took that message on board and worked hard to help me achieve my goal. From my first meeting with Phil, who gave me brilliant advice on how best to present my house for sale and how the marketing process would work, through the viewing process which the whole H&G team approached with energy and enthusiasm, to the steering of the sale from offer to completion, which Tadas handled with care, focus and professionalism, I felt I was in safe hands. No question for me that my decision to go with Horton and Garton was the right one, they know the area and market better than anyone, have the buyers and more importantly bring the right buyers to view the property. This is the agent to use if you are selling in the area. Thank you to the H&G team!
Cathy · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Cathy, first I would like to say thank you for your business, secondly thank you for your time to share your 5-Star review with your selling experience working with the Horton and Garton and thirdly to our market leading sales team in seeing the process through smoothly from the listing/marketing negotiations and conveyance process.
When we are working with the very best houses (and clients) in Brackenbury Village, Hammersmith, W6 we deliver in achieving best results. Congratulations on your move and on behalf of Phil, Tadas and the sales team all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleI've a mixture of emotions at the minute, having just successfully sold my house. But the one thing I am clear on is that engaging Horton & Garton was absolutely the right decision.
From the first moment, they were enthusiastic but also completely upfront and straight with us on the property and what they felt they could do for us. They showed the place off really well, and they've found us a deal we're really happy with from buyers who are exactly like we'd have ideally chosen. In short, an extraordinary job well done! Thank you H&G, and special hat tip to Louise Jones
Andrew · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Andrew. That's what we’d call “a textbook sale”. Thank you for the 5-star review and I know Louise here in the office and the buyers were thrilled to close the deal. When we are working with the very best houses and homes in Brackenbury Village we also work with the rational, willing and able buyers. On behalf of Louise, Phil and all of the sales team we wish you all the very best settling into your new house and home outside of west London. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleWe recently appointed Horton & Garton on the sale of our property and were very pleased with the service. We had used other estate agents previously, and I feel that Horton & Garton really went above and beyond - especially in terms of communication. We received regular feedback on viewings and a weekly update, and were always able to reach someone as and when needed. Julien in particular worked hard to sell our property and we are very grateful. Phil guided us through the process with practical and reasonable advice, and we appreciated his even-keeled manner throughout. Many thanks to H&G. We would certainly appoint H&G again in the future.
Neelum · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Neelum, thank you for your business working with you and your Wendell, W6 home and thank you time to share the 5-Star review with your selling experience working with the Horton and Garton sales team. We were delighted with the result, and we have now got you moving in the right direction and congratulations on seeing the sale through!
On behalf of Julien and Tadas and the sales team all the very best settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleExcellent service and very professional agents
Lee · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Su Lee, Thank you for your super 5 Star review working with the Horton and Garton team. Best wishes settling in to you your new riverside home. Kind wishes, John Horton, Owner and Director.
★★★★★ 5/5
GoogleNo complaints so far (as a renter, 1 month in); a better experience than with previous agencies.
Matthew · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hell Matthew, Thank you for sharing your review. No complaints is a good start... On behalf of all of the lettings team best wishes setlling in to your new home. Kind regards, John Horton, Owner and Director
★★★★★ 5/5
GoogleMy flat mate and I recently moved into one of the flats they let and have so far had a great experience. Shiyane was extremely kind and reassuring through the process making the stressing of moving to a new place minimal.
Ella · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good morning Ella, Thank you for sharing your super 5 Star review with your experience renting your new home and your experience working with Shiyane and the lettings team. Best wishes settling in and we were delighted you moved you in smoothly. On behalf of Shiyane and all the team best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleShyiane she has excellent communication skills. She has been incredibly helpful and informative keeping me up to date regularly with questions on matters regarding my rented property. I highly recommended Horton and Garton as result of this!!!
Vanda · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good morning Vanda, Thank you for sharing your super 5 Star review with your experience renting your new Stamford Brook home. As the business owner it is always my pleasure to see and read these positive reviews. My colleague Shiyane and the lettings team always go the extra mile in delivering a level of outstanding service to landlords and tenants alike. Moving home can be a stress and working with some estate agents can be even more of a challenging exercise… so we are delighted we moved you in smoothly. On behalf of Shiyane and all the team best wishes settling into your new home. Kind regards, John Horton. Director and owner.
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