Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIf you have read any Horton & Garton reviews you would have come across the famous “Paul”! We recently bought our house through Paul and I have to say that I concur with every positive review already written. His service was exceptional from start to finish. He is one of the most kind, conscientious, thorough & efficient people I have ever worked with. A calm, consummate professional, always with a genuine smile! Nothing was ever too much trouble. He was available to answer any questions at any time, even on his honeymoon! We will be eternally grateful for all Paul’s efforts in helping to make our forever home dream come true.
Rebecca · 16 April 2023 · Horton and Garton London (161)
Agent replied · 20 June 2024
Rebecca,
I have had plenty of nice words said about my service over the last 5 years running this business but yours might be the best to date, *especially coming from the 2 professional heavyweights that you & Nick are - THANK YOU!!
It was a pleasure working with you both, I have fallen in love with your Mum and Olivia is the cutest.
Let me know when you are settled and I look forward to coming back over for a glass or two!
Welcome to Bedford Park, Chiswick.
Much love and you have purchased an outstanding home!
Congratulations.
★★★★★ 5/5
GoogleTadas Kaziukonis has been a delight to work with and Horton & Garton are very lucky to have him. He has remained closely by our side on our house purchasing journey - only showing us properties that he knew would tick the right boxes. My husband and I are about to complete on our first dream house together in the dream location of Brackenbury Village and Tadas has been instrumental in helping us to achieve this. We feel quite sad that we will no longer be in regular touch with him as he is a true gem! Thank you so much Tadas for all you have done for our family x
Sarah · 3 April 2023 · Horton and Garton London (176 King Street)
Agent replied
Dear Sarah, Congratulations on securing your dream home with Horton and Garton and welcome to Brackenbury Village Hammersmith, W6. What a super 5-Star review.. Your testimonial is music to my ears and to our next potential client(s).
On behalf of the sales team we wish you all the very best for 2023 in your new home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleH&G having been managing the property I rent in the area for over three years. In that time the fridge has broken, electrics have needed attention and I found myself tackling a gushing radiator (my fault) while working from home and needing to attend a meeting online. They are prompt with any contract arrangements and are a trustworthy link between myself and the landlord. H&G have responded not only immediately but the whole team are kind, supportive and totally non judgemental. I have rented property and owned property and have never encountered such amazing service and indeed care. They have recovered the concept of trust in the rental market.
KEM · 3 April 2023 · Horton and Garton London (176 King Street)
Agent replied
Good morning K, Thank you for sharing your super 5 Star review with your experience working with our lettings and property management teams. Often it is the unseen and unheard members of the team which do not get the credit for their professional and communication skills managing often “delicate” situations when things do go wrong… e.g. washing machines/fridges dish washers… I know very well how Nachelle, Alanna, Ashley P and Michael M work keeping everyone updated and . We all know how the property management team daily, an go the extra mile, to delivering a level of outstanding service to landlords and tenants alike. As the business owner it is always my pleasure to see and read these wonderful client reviews and we look forward to continuing our long standing working together. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe have just exchanged on our property in Stamford Brook, London W6 through Horton & Garton - Tadas Kaziukonis, in particular, helped us cross the line with this sale, although the Sales Team in general, were amazingly good. They kept us informed of progress along the way, responding to any questions/worries promptly and efficiently. Their professionalism has been exemplary. We have nothing but praise and gratitude to heap on all the heads at Horton & Garton.
Thank you all, so, so much.
Avril · 3 April 2023 · Horton and Garton London (176 King Street)
Agent replied
Hi Avi and John,
First, I would like to say thank you for your business and for your patience in what was a protracted sale. You/we did it and we successfully closed the deal and got you moving and just to say all the sales team really enjoyed working with you.
Secondly, thank you for sharing your review on this platform view with your selling experience working with the Horton and Garton sales team and your comments with how Tadas ensured the smooth process from the negotiations, point of sale to exchange and completion.
Congratulations on the sale and on behalf Tadas, myself and the sales team we wish you both all the very best for 2023 and beyond. Keep in touch. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleBrilliant service. Tadas provided us with updates without prompting, and was very clear and fair in all communications. As first time buyers we found his advice and support really valuable. Overall the service left us feeling that Horton and Garton is highly professional and offers extremely high standards in how it treats buyers (you'd imagine the same for sellers too!).
Imogen · 8 March 2023 · Horton and Garton London (176 King Street)
Agent replied
Hello Imogen, Welcome to Stamford Brook, Hammersmith, W6… Congrats on the exchange and I am sure you are already packing for the move day. Thank you for your time to share the 5-Star review with your experience working with Tadas here at the Horton and Garton sales team.
As the business owner it my genuine pleasure seeing and reading such wonderful positive comments on the buyer customer experience. Tadas and his communication skills are first class and he demonstrates this daily and is held in high esteem by his colleagues and industry peers.
On behalf of Tadas and the sales team all the very best with the imminent move to your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleIf you are a landlord and considering using Horton and Garton to manage your property - do it!! Alanna in the property management team could not be more helpful. She has gone above and beyond on several occasions. She has both the landlord and the tenants best interest at heart and responds to situations accordingly. As a landlord she has taken even the small things off my plate but also has managed a major leak efficiently and professionally! I could not recommend her or the team more highly!
Amelia · 4 March 2023 · Horton and Garton London (176 King Street)
Agent replied
Good morning Amelia, Thank you for your business and for your 5 star review. Alanna and the Property Management consistently take care of the details whilst delivering a first class customer experience. On behalf of Alanna and both the Property Management and Lettings teams we all wish all the very best for 2023. Kind regards, John Horton, Director and Owner.
★★★★★ 5/5
GoogleI have just exchanged contracts on a house in Hammersmith W6, Tadas was my sales negotiator. My offer was accepted by the Seller on 17 January and the contract was exchanged on 15 February, a fairly astonishing feat in today's difficult market. At all times Tadas was engaged, punctual, and polite but effective at moving the deal forward quickly to prevent the chain from collapsing. He did his utmost to keep everyone informed. at all times. You can't ask for more than that and I can highly recommend.
Vicky · 22 February 2023 · Horton and Garton London (176 King Street)
Agent replied
Morning Vicky, Congratulations on your move. Thank you for your time in your busy schedule to post this wonderful 5-Star review. Most definitely the speediest transaction of 2023. When motivated buyers and sellers and the solicitors make this happen it is proof that the house buying/selling system works (however and unfortunately this is a rare occurrence). We were all delighted with the result and all the very best settling in to your new Brackenbury house and home. Well done Tadas for his communication throughout and steering the sale/purchase smoothly! On behalf of all the sales team here at Horton and Garton we wish you all the best. Kind regards, John Horton, Director and Owner.
★★★★★ 5/5
GoogleProfessional, available and approachable. Joel was great throughout the process. Definitely recommended
Michael · 13 February 2023 · Horton and Garton London (176 King Street)
Agent replied
Good morning Michael, Thank you for sharing your super 5 Star review with your buying experience. As the business owner it is always my pleasure to see and read these positive reviews. Joel is a key member of the team and is regularly seen going the extra mile in delivering a level of outstanding service to buyers and vendors alike. Moving home can be a real stress and working with some estate agents can be even more of a challenging exercise… so we are delighted we moved you in smoothly. On behalf of Joel and the team best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe had a complicated purchase within a very long chain.
H&G has been a great partner selling our flat in this difficult context.
Would definitely recommend!
Andréanne · 2 February 2023 · Horton and Garton London (176 King Street)
Agent replied
Hi Andreanne, thank you for sharing your 5 start review. Knowing the history of the marketing and sale and the challenges with a tricky above chain I can only say well done you for keeping your determination, your eyes on the finishing line and your continued patience. On behalf of Julien, Phil and the sales team here at Horton and Garton we all wish you the very best settling in to your new family home and for 2023. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI have just bought my dream home in Brackenbury Village through Horton & Garton and can only highly recommend them as Estate Agents. They have unrivalled knowledge of W6 and unique access to properties in the area. Julien specifically was patient with my search and took the time to understand my needs. When it came to the negotiations, Phil was professional, balanced and facilitated good communication with the vendors. The whole team then pulled out all the stops and this allowed me to complete before Christmas. I am really delighted to have been able to buy my dream home. A big thank you to all at Horton & Garton and especially Phil and Julien who were superb throughout! Chris
Christopher · 2 February 2023 · Horton and Garton London (176 King Street)
Agent replied
Hello Chris, thank you for sharing your sharing your super 5-Star review on your recent purchase working with Horton and Garton. Congratulations moving into your new home before the holiday season, it was a rather protracted conveyance, but patience prevailed. On behalf of Julien, Phil and all of the team here at Horton and Garton all the very best settling into your new Brackenbury Village house and home. Kind regards, John Horton, Owner and Director.
★★★★★ 5/5
GoogleRating only, no written review.
Ho · 14 January 2023 · Horton and Garton London (176 King Street)
Agent replied
Dear Ho Yung, Thank you for your your 5 star rating. All the very best for 2023 and settling into your new home. Kind regards, John Horton Owner and Director
★★★★★ 5/5
GoogleSpoke to a few agents, but ultimately went with Horton and Garton as they came across as the most thorough and diligent at the valuation stage. This quickly turned out to be a great decision as only a few weeks after we signed on with them they got us an offer, and we exchanged shortly after that! Truly record-breaking speed and at a great price. Big thanks to Joel and Phil for all their work!
Cindy · 14 January 2023 · Horton and Garton London (176 King Street)
Agent replied
Morning Cindy, Congratulations on your move. Thank you for the business and I have to say one of the speediest transaction from instruction, to sale and completion in 2022/2023. This can happen working with the vendors and genuine willing and able buyers and not foregtiing the solicitors. Well done! On behalf of Joel, Phil and all of the team here at Horton and Garton we wish you all the best settling in to your new home. Kind regards, John Horton, Director and Owner.
★★★★★ 5/5
GooglePhil & team were very professional and efficient throughout.
Phil was very pro-active communicating between Buyer's solicitors and my solicitors to ensure delays were kept to minimum.
Alan · 3 January 2023 · Horton and Garton London (176 King Street)
Agent replied
Hello Alan,
Thank you for sharing this first class 5- Star review with your experience working with Horton and Garton and the recent sale and completion of your home.
Thank you for the opportunity of Horton and Garton working with you. Our approach and strategy delivered, as planned, and we secured the genuine willing and able buyer who is now settling into their beautiful new home.
As the business owner reading and hearing such comments is a genuine pleasure. I would say another textbook sale… I say this to all vendor clients and buyers too “that the hard work starts from point of sale to exchange/completion”.
Congratulations on the sale and your onwards move… On behalf of Phil and the sales team all the very best for 2023. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleThe experience going through the property transaction with Horton and Garton has been amazing. Phil Coombes has been responsive, attentive and catered towards my needs throughout this process.
I would definitely recommend and will be using this estate agent again.
Kenneth · 15 December 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Kenneth, thank you for sharing your sharing your 5-Star review and huge congratulations on the pre-Christmas exchange and completion. Delighted with the result and it has been our pleasure working with you and your Hammersmith home.
It was a team effort and a special mention to Michelle and Phil closing the sale. On behalf of Phil and all the sales team we wish you all the very best for 2023. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI let my flat out through Horton & Garton for nearly 20 years and finally sold through them in the Spring (2022). They sold it for me before ad.s had gone up for an excellent result.
They are a good team with slow staff turnover-(always a good sign), and exemplify what a local agency should be: know their area and their clients. Its always been a pleasure to deal with them.
Dale · 4 December 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Dale, thank you for your 5 star testimonial and thank you for your business and loyalty over the many years working with you and your properties. You are on page 1 of my favourite clients!
It is very much a team effort delivering on the best result and that's a BIG thank you to the hardworking, professional, and effective group of estate agents here at HG. On behalf of all the team we wish you the very best and when you are next in W6 pop in and see us. John Horton, Owner and Director.
★★★★★ 5/5
GoogleSuper friendly and professional working with Horton. Never felt like I was being pushed to do anything. I found a really nice place and got all the documentation done very smoothly with the team!
John · 15 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi John, Welcome to Brackenbury Village and thank you for sharing your 5-Star review with your experience working with Horton and Garton on the recent rental of your new home. Always a pleasure to see and hear such positive comments on the smooth move in which is both front office lettings, Shiyane and our admin team, Enrika and Michael making the move happen. On behalf of all of the team best wishes settling in and all the very best for 2022, kind regards, John Horton, Director, and owner.
★★★★★ 1/5
GoogleWorst agency I've dealt with. They didn't do a proper check on the property before renting it out so they had people doing work on it throughout the first month of us moving there. They delayed our moving date last minute because they wouldn't check if they received monies when I literally sent them proof of transfer first thing, leaving me basically homeless for about 3 days with very short notice.
Luke was rude and would ignore my desperate messages asking when we would be able to move in.
Once we moved in, we realised the property was crazy mouldy, something that they didn't even bother mentioning and an obvious health hazard.
Would not rent from them again.
Julia · 15 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Julia, it is of course disappointing to read your review, we would have been better able to assist and overcome your first impressions if I was aware of the matter during your tenancy. There were unexpected delays to the commencement of the tenancy on safety grounds that we would never overlook, tenants safety and wellbeing is priority. We do not manage the property and the works were of the landlords remit and we have never been made aware of any mould issues. Luke is no longer working with the business however having reviewed your property file I have determined that my colleagues went above and beyond to move you in as quickly as possible whilst adhering to the necessary regulations including the need for cleared funds. Thank you for sharing your feedback and I am confident we could have overcome this if we had spoken at the time. Kind regards, John Horton MNAEA MARLA Owner and Director.
★★★★★ 5/5
GoogleFantastic business and team. Horton and Garton have been looking after my property and finding me tidy and polite tenants for years. Particularly great is Michael Mudie. Responds quickly, always polite. Perfect for what I need. John Horton is a gentleman who always says hello when I see him around Hammersmith. Well done! Building a kind community - making London a friendly place to be.
Wanda · 15 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Wanda, thank you for sharing your wonderful 5-Star review and your business over the many years working with you. On behalf of Michael, Ashley, Aggie and all the rental team we wish you all the all the very best from Hammersmith and Chiswick offices. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleDear John
Just to say thanks so much for the generous donation of a dozen bottles of Prosecco, as well as half a dozen Magnums, for our charity Harvest Festival Supper, last week at St Peter's Church. A great time was had by all, and (more importantly) the event raised around £1000 for local charities The Upper Room and the Glass Door, to support those who are homeless and in need. The support Horton and Garton give to local causes is always much appreciated!
(Revd) Charles Clapham
Vicar, St Peter's Church, Hammersmith
Charles · 4 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Charles and all at St Peter's
Thank you for your review and well done on raising £1000 on the night for the charities Upper Room and The Glass Door. See you soon. John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI can highly compliment John H. and the whole team at Horton & Garton for their brilliant performance at / leading up to selling my property -- everything was done with the utmost cordiality and professionalism! One couldn't expect a better handling of the deed, especially in one's unfortunate but unavoidable absence!
Bravo and thank you, guys!
C · 4 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Cristina, thank you for sharing your sharing your super 5-Star review and thank you for your business and the opportunity of working with you marketing and sale of you house and home.
Delighted with the result and closing the sale. Stay in touch and pop in and see us the next time you are back in West london. On behalf of all the sales team we wish you all the very best for 2022 and beyond and I do hope I get to see you, one day in the in the Bordeaux vineyards. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleHaving just sold our house through Horton & Garton I would highly recommend them to anyone looking to do so. Tadas and the rest of the team were always available on the phone and kept us updated throughout the whole process. With the inevitable little stresses that seem to crop up last minute they were instrumental in communicating with the various parties involved making sure we got to a successful conclusion. Thank you all for the hard work.
Daniel · 4 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Dan, thank you for your business and thank you sharing your sharing your super 5-Star review.
It has been our pleasure working with you on the marketing and sale of your wonderful Shepherd’s Bush family house and home. Hopefully we will be able to work with many similar homes and clients in W12 next year.
Delighted with closing the sale and hopefully the roller coaster of emotions this last week will stay ‘firmly locked’ in room 101.The transaction was superbly managed by Tadas and Phil keeping everything on track and now you will be busy packing ready for the big move. On behalf of Tadas, Phil and all of the sales team we wish you all the very best settling into the new house. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleTadas helped me for around a year, taking me to multiple properties and guiding me on the area massively. He was generous in offering his price per sq foot analysis with me too, and ultimately found me the perfect house I’ve just exchanged on. The whole of the H&G team are very professional and responsive, so thank you very very much! Couldn’t recommend them higher
Matthew · 4 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Matthew, Welcome to Brackenbury Village. I would like to say thank you for your time to share the super 5-Star review with your buying experience working with Tadas, Phil and the Horton and Garton sales team. Congratulations on the purchase and completion and on behalf of Tadas and all the sales team all the very best for 2022. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe recently bought our family house from Horton & Garton and were very pleased with the service. The process was quite complicated with difficult negotiations, however H&G played a key role to smooth the process, allowing us to close the deal, while keeping both ourselves and the Seller in a happy position. Particular outstanding work was done by Tadas who showed high professionalism and patience throughout the long and stressful process. John Horton, the owner of H&G, knows the area extremely well and was very helpful in advising us. Would strongly recommend the agency for future buyers or sellers.
John · 4 November 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning John, Welcome to Hammersmith and thank you for your time to share the 5- Star review with your buying experience working with Tadas and the team here at Horton and Garton.
I would say that this both a challenging and protracted purchase however patience and dogged determination was necessary, and the transaction was expertly managed by Tadas keeping all parties on the same page.
Congratulations seeing the purchase through, and we were delighted with the result. On behalf of Tadas and all the sales team best wishes settling in to your new family home. Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleAbsolutely great service and lovely people.
Hattie · 16 October 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Hattie, thank you for your time to share the 5- Star review with your selling experience working with our Hammersmith and Shepherd’s Bush sales office here at Horton and Garton.
There is very experienced and formidable sales team here and when we are working with the very best properties, rational sellers and genuine, willing and able buyers every home sale can becomes a “textbook move”. We were delighted with the result and a smooth transaction. On behalf of Phil, Charlie and all the sales team best wishes for your onwards move and for the remainder of 2022. home. Kind regards, John Horton. Director and owner.
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