Trusted Agent profile

Hopkins Homes estate agents in Thetford, Swanton Morley, Colchester and 3 more

4.1

★★★★★ Great

545 reviews across 7 offices and 2 platforms

Hopkins Homes has seven offices, in Thetford, Swanton Morley, Colchester (two offices), Ely, Mistley and Down Field. Together they have 545 reviews on two platforms, rated 4.1 out of 5 overall.

Google logo

3.9 / 5

73

Reviews on Google

All 7 offices

Trustpilot logo

472

Reviews on Trustpilot

Business-wide

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Our offices

Hopkins Homes's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Hopkins Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Shaun Tate the sales advisor at Hopkins…

Shaun Tate the sales advisor at Hopkins Homes Sprowston he is the most helpful and understanding sales person we could have wished for, don’t know what we would have done without his expertise sales knowledge, and he has a very pleasant personality to go with it. Very helpful right from the start of property buying prices to the completion of our property at St. George’s Place. Hopkins Homes should be delighted to have him as a salesperson.Malcolm & Val Bennett.

Malcolm · 12 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Katie at Saxmundham has been our right…

Katie at Saxmundham has been our right hand woman throughout. Moved into our house just before Christmas and couldn’t be happier

Samantha · 12 March 2021 · Hopkins Homes Down Field

4/5

Trustpilot

Moved in to my beautiful new Hopkins…

Moved in to my beautiful new Hopkins home in Barrow three weeks ago.Alison in sales was so helpful and informative during the purchase etc.And since moving in the site managers John and pat have been so helpful with any questions or advice I need, so friendly and helpful.I wouldn’t hesitate in recommending my friends and family to buy a Hopkins new home.

Doreen · 11 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Coach house Heronsgate

Moved into our Coach house on the Heronsgate development in October and have been delighted with it. Katherine was so supportive from day 1 and nothing was too much trouble. Alex continued the support once we were in so no complaints about anything.

Kevin · 8 March 2021 · Hopkins Homes Mistley

5/5

Trustpilot

Four Happy little Piggies

We purchased our new Hopkins Home at Heronsgate and Katherine, Alex and the team have been nothing short of brilliant. Although with the pandemic and restrictions in place we always felt safe and nothing was too much for them. Would thoroughly recommend to other buyers.

Richard · 7 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Very happy at Heronsgate

We bought our first home at Heronsgate in autumn last year. There were a few delays due to COVID along the way, but Katherine was very helpful throughout the process.Have no complaints about the build quality of the house and are happy we decided to go with Hopkins Homes.

Robert · 7 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Love our new build apartment at…

Love our new build apartment at Heronsgate. Kat and team were very helpful and committed in our purchase despite having various hold ups along the way. We chose Hopkins because of their reputation for build quality, ethos and making aesthetic looking homes and they didn’t disappoint.

Chris · 7 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Herons gate

Very happy with house at Herons gate, Kat and the builders all very helpful especially with restrictions due to lockdown. Kat always finds time to help with any issue no matter how minor.

Steven · 7 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

The reservation has been very smooth…

The reservation has been very smooth and easy. The customer service and attention to detail from melody has been great. Hopefully everything else will go this smoothly :) Thank you

Jade · 4 March 2021 · Hopkins Homes Down Field

1/5

Trustpilot

Poor workmanship

We've been in Hopkins home just over 3 1/2 years. Typical snags which were dealt with. Promised rotovated rear garden - received builders rubble and sand nothing else. Promised a landscaped front garden - poor quality grass planted over rubble and sand yet again - no wonder the grass failed and we have spent considerable amounts of money making good. However the latest issue is the worst. Problems with heating vessels "popping" around the close and flooding homes. Contacted by Hopkins to allow someone to "inspect our vessel for free". Turned up and said to be honest I'm replacing vessel & pipework. Turns out it was plumbed up incorrectly - I would urge anyone buying to check their pack information & manufacturers recommendations for fitting. Clearly you cant rely on the builder!

Mel · 3 March 2021 · Hopkins Homes Down Field

5/5

Trustpilot

We are happy with our new home

We moved into our new home 2 years ago,very well build,only few slags which they sorted out whenever they are formed. The only downside is our garden is rather small which wasn't very clear on the plans when we reserved and there is no electricity in our double garage which i find odd as our neighbours garage have electricity. Overall Good!

Chris · 28 February 2021 · Hopkins Homes Down Field

1/5

Trustpilot

I cannot express how awful this company…

I cannot express how awful this company is. We were very interested in one of their new builds at the Aldringham site and they totally led us up the garden path. You cannot trust a word they say and they will lie through there teeth to get a sale. They do not care about the customer. The only thing they care about is money! I’m so glad we didn’t buy one of there homes in the end which were supposed to be better quality as they were actually Hopkins & Moore. I took my dad who is a builder and my husband who is a painter and decorator to view the house. They spotted many faults and overall felt the build quality was very poor. Please save yourself the stress from this company and buy another house.

Dawn · 27 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

We have just reserved our house at the…

We have just reserved our house at the Hopkins development in Blyth Vale, Halesworth. Sarah has taken us through the process with great patience and willingness to answer all our questions.She has made the experience very straightforward so far and we are looking forward to moving in.

George · 26 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

We have only just reserved at Thurston…

We have only just reserved at Thurston Park but so far we are very happy with our experience. Alison Swain is friendly, very helpful and efficient.

Liz · 25 February 2021 · Hopkins Homes Down Field

4/5

Trustpilot

Very straight forward and well conducted

Rating only, no written review.

Derrick · 24 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

I would love to thank Shaun Tate from…

I would love to thank Shaun Tate from st Georges place Sprowston he has been apart of my family through hard times and great times never sad or upset with our constant calls and emails and visits always ready to help us with a very warm smile and honest nature .. never turns you away or to busy to help .. Shaun thank you truly you are a credit to Hopkins homes ..

LJ · 22 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Katie at Saxmundham could not have been…

Katie at Saxmundham could not have been more helpful. She always responded promptly to emails & answered all our enquires. A first class service from beginning to end

Bev · 22 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

King’s Meadow

Excellent customer service

Charlotte · 19 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Sarah at Blyth Vale has given us…

Sarah at Blyth Vale has given us polite, efficient, friendly and accurate service at all times. We look forward to moving into our new home this year. Thank you, Mr and Mrs Tyson.

Janet · 19 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

We have wanted to move to Ely for some…

We have wanted to move to Ely for some time and have been looking at Hopkins Homes for the last 18 months. As soon as we had a buyer we revisited St James' Park and have been very pleased with the friendly service and information that Sharon has provided.

Jane · 15 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

Excellent customer service!

From first contact, the sales office has been friendly, efficient and constructive. When we visited the first site, it became clear that the houses available were not suitable for our needs. However, the consultant listened to what we were looking for and suggested we visit a nearby site, where we found out perfect house. Since then, every aspect of the purchase has been without fault, and the consultant has been knowledgeable, reassuring and proactive in dealing with our estate agent and solicitors. I couldn't have asked for better service to date.

Pauline · 15 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

The service we have received has been…

The service we have received has been great, Shaun who we’ve been dealing with has been so helpful in every way :)

Ella · 15 February 2021 · Hopkins Homes Down Field

5/5

Trustpilot

The reservation on my chosen property…

The reservation on my chosen property has been trouble free from the beginning. Richard has been exceptionally helpful & nothing is too much trouble for him. This is so necessary when deciding to relocate. We all need someone like Richard to answer any questions & resolve queries. Thank you Richard.Yours. Jillian Griffiths

Jillian · 29 January 2021 · Hopkins Homes Down Field

5/5

Trustpilot

So far the experience has been great

So far the experience has been great, only reserved the house so can’t comment further.

Laura · 29 January 2021 · Hopkins Homes Down Field

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hopkins Homes

Which Hopkins Homes office has the most reviews?

Thetford has the most, with 490 reviews rated 4.1 out of 5, followed by Swanton Morley with 473.

Where are the Hopkins Homes offices?

The seven Hopkins Homes offices, by town:

Reviews may appear on more than one platform.

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