Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHopkins Homes at Kingley Grove, Melbourn
I never considered buying a new build before but Jo has been absolutely brilliant, very reassuring and able to answer all my questions and concerns with detailed and informative answers. She listens to what we want and has been so supportive through the whole process of selling our house, we are very excited to have reserved a home on this beautiful estate and feel confident that everything will go smoothly with Jo managing the process for us.
Reuben · 17 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotEasy and thorough.
The sales representative ( Katherine) was extremely efficient and thorough through the whole reservation process.
Stephen · 17 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotRichard in Hunstanton has been really…
Richard in Hunstanton has been really helpful and is very knowledgeable. At each visit we have been given plenty of time to look at the show home, the site and to ask questions. We can't wait to move in!
Bhulesh · 17 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotMill Grove Stowmarket
Jacqui and all of the site team are the most incredible, friendly and helpful people I've worked with.As someone buying a property for the first time everything was very daunting and there was nobody more reassuring than Jacqui and making sure everything was moving along and chasing all the relevant people every step of the way. Everything about the property is clearly thought out. There is clear effort in the detail and the site manager (Jason) clearly has pride in his work. If something isn't right they want to know so they can fix it. Even the smallest of snags seen when moving in should be corrected in their eyes. Couldn't recommend Hopkins Homes more, even walking around our housing estate they are building everything is done for a reason and very well thought through.
Jess · 13 August 2021 · Hopkins Homes Down Field
★★★★★ 2/5
TrustpilotTypical brillant sales shoddy aftercare
Our house is beautiful, I really love the property. However, the aftercare is appalling. I first raised an issue in January, I had to chase this for 6 months before anyone came out to assess the issue. I am still waiting on this to be booked in to be rectified, despite numerous chases. Unless I contact to query what is happening, I will not hear anything back. After first reporting in January, I did not hear anything till April when I chased. It is clear that once the sale has gone through you are no longer priority. I saw another review regarding the paint and can also confirm the quality of the paint throughout is shocking, you just so much have to touch the walls and the paint comes off.Here's to hoping after this review my issue may be resolved? Not holding out though.
B · 10 August 2021 · Hopkins Homes Down Field
★★★★★ 1/5
TrustpilotCooker,fridge don’t work we paid an…
Cooker,fridge don’t work we paid an overpriced premium for these with Hopkins, drains are shoddy done and make my toilet and washing machine smell, paint is so thin it flakes off wall and you can’t wipe it clean as u see plasterboard, bits have fallen out of windows and windows at front paint have peeled again due to the watered down paint. I hate this house and the development can’t wait to move
Carly · 9 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotJacqui Spicer at Hopkin Homes in…
Jacqui Spicer at Hopkin Homes in Stowmarket is an absolute superwomen! Helpful, friendly and incredibly attentive, As a first time buyer, I am sure it would’ve taken half a year to get papers signed and sealed! Jacqui was amazing with how attentive she was and how quickly she would get the job done for us. I can not fault her or Hopkin Homes for everything we now have! 5 stars well earned!
C · 8 August 2021 · Hopkins Homes Down Field
★★★★★ 1/5
TrustpilotFastenings ( cupboard )
I love the house, but unfortunately, when a complaint was made about the cupboard, the lady said that it was definitely my fault that the cupboard almost broke off the wall . I added a video that the fastenings in the wall were not made correctly, since then I have not received any more answers, I am disappointed with the customer service after buying a house. I can ADD ONLY THAT I HAVE SMALL KID AT HOME , SO WHERE IS THE SAFETY !!!!!!!!!
Krzysztof · 6 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotWonderful lady from Hopkins in Blyth Vale
Sarah Tuttle Hopkins homes Blyth Vale Halesworth. This lady is helpful, pleasant, efficient and knowledgeable concerning selling Hopkins. The time she allows for appointments is perfect, she stays in touch on updates no matter how small. Her customer service skills are excellent in all aspects. Well happy with all the help she has given on this venture.
Jon · 1 August 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotVery well built houses and estates
Very well built houses and estates. Very Friendly and hopeful staff.
Shaun · 30 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotExcellent Service. Recommend without hesitation
I have just reserved a semi detached property on the Sandpipers development in Aldringham. The service was really excellent from Hopkins Homes. Really friendly, professional staff prepared to take time to explain the process. Every question answered and felt safe in their hands. I am looking forward to moving in when the house is completed. Thank you
Patricia · 30 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotKatie at Hopkins Home at Priors Grange…
Katie at Hopkins Home at Priors Grange in Saxmundham was amazing. She was incredibly helpful and went out of her way to accomodate our demands.I would highly recommend Hopkins Homes for standard of worksmanship and finish.
Sue · 29 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotRichard
Richard, has been just fantastic at looking after us every step of the way, totally going the extra mile for us, in purchasing our Hopkins home at Butterfield Meadows. Particularly as we were late to the development and we have requested and purchased a lot of added extras. Have to say a big thank you to the site manager and their team as well. Richard kept us informed and updated every step of the way, first class service.Really excited now with our move.
Paul · 23 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotFriendly and helpful staff
We are very happy with our new home. All our queries have been dealt with very quickly and efficiently by Sarah. All the staff and workmen are very friendly and helpful. We would have no hesitation in recommending a Hopkins home.
Gary · 18 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotI can't wait to move into my new Hopkins & Moore home.
The information online and in the brochure was attractive and helpful. The site sales person, Melody, was very informative and helpful, which made choosing my ideal house and my preferred extras and options an enjoyable experience. It was so good that, when viewing a house from another developer, I decided to call Melody and reserve my Hopkins & Moore house. Since reservation, Melody's attention and support has continued through the process towards exchange of contracts.
Ozman · 18 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotShaun Tate has been utterly awesome…
Shaun Tate has been utterly awesome looking after us every step of the way buying our Hopkins home. He’s kept us informed and updated every step of the way and as we approach completion we are getting very excited about experiencing the high quality finish Hopkins are. Known for (no pressure!) it’s been a wonderful experience and we can’t wait to start living in our wonderful new home.
Jessica · 3 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotI am so looking forward to moving into…
I am so looking forward to moving into my new home Can’t wait to get start. Sara has been so helpful
MARILYN · 2 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotShaun has been very helpful from the…
Shaun has been very helpful from the first time we met him. He is prompt and certainly knows his stuff !!! Good,honest answers.. thankyou !!
Jennifer · 2 July 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotPurchasing the 'The Sutton'.
We are in the process of purchasing a house from Hopkins Homes, Beccles.Although my wife and I live in Milton Keynes we have been in constant contact with Grace. She has been more than helpful and always replies to emails, phone calls. Grace goes the extra mile. Excellent customer service. Jon and Sylvia.
Jon · 21 June 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotExcellent Service
Alison has looked after our journey of purchasing our first home excellently. She has bent over backwards to help us achieve what we wanted, despite the current build stage. Really cannot thank her enough for the wonderful service provided.
Charlotte · 18 June 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotVery efficient service and lovely staff…
Very efficient service and lovely staff member who was able to answer all my questions.
Leigh · 11 June 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotGreat development and excellent customer service
We met with Richard at the Butterfield Meadow development. He was helpful, knowledgeable and gave us all the time we needed to make our decisions. A beautiful development and we can’t wait to move in to our new home. Thanks for everything!
Susan · 11 June 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotQuality customer care
Mel on site at St Peters, Stutton has been brilliant. She has gone out of her way to help us reserve our dream home and was so thorough with explaining everything that we felt really looked after. Communication has been brilliant and has taking away any doubt and stress about buying a new home. Could not be happier!
Eliza · 11 June 2021 · Hopkins Homes Down Field
★★★★★ 5/5
TrustpilotKatie at Saxmundham was excellent and…
Katie at Saxmundham was excellent and so helpfulRob Norman
Rob · 11 June 2021 · Hopkins Homes Down Field
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