Trusted Agent profile
★★★★★
596 reviews across 4 offices and 2 platforms
Homewise has four offices, in Worthing (two offices), Durham and Birmingham. Together they have 596 reviews on two platforms, rated 4.4 out of 5 overall.
197
Reviews on Google
All 4 offices
399
Reviews on Trustpilot
All 4 offices
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Homewise's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMy very helpful telephone assistant was friendly informative and helpful`
My very helpful telephone assistant was able to explain how the Homewise application works in a pleasant and informative way and so answer my many questions in a clear, concise and informative manner and as a consequence I felt I understood how Homewise could help us achieve our objectives concerning our next home`
5/5
TrustpilotThomas was very informative
5/5
TrustpilotExcellent customer service
Excellent customer service, explained in detail the plan and alternative payment options. Very polite and helpful staff even though I decided not to go ahead with it.
5/5
GoogleRating only, no written review.
5/5
TrustpilotI had a very good experience
I had a very good experience, homewise were friendly, professional and helpful.
5/5
TrustpilotFriendly n explained everything n where…
Friendly n explained everything n where excellent in our purchase.Than You.
5/5
GoogleA good experience with everyone I spoke to at Homewise. Very professional and very knowledgeable. George has been a great help during our property purchase.
5/5
GoogleOur whole experience with Homewise was wonderful. We have a beautiful bungalow and a super nest egg to cushion our future. Every week I spoke with Samuel Stevens my rock. Always cheerful, always consoling when things went wrong. I shall miss my chats with him. Also Rhoda a calming and lovely lady. They were with us every step of the way.
5/5
GoogleAll the Homewise staff I’ve dealt with have been knowledgeable, helpful and a pleasure to speak with. They took time to understand my needs and wants and explain the plan in plenty of detail to help me make the right decision for me. Thoroughly recommend both the plan and the staff for anyone looking at this kind of plan.
5/5
TrustpilotExcellent service from becki from start…
Excellent service from becki from start to finish,could not fault her professionalism at all, a great company to deal with.Robert payne.
5/5
TrustpilotI found Dan Edmunds at Homewise very…
I found Dan Edmunds at Homewise very knowledgeable and helpful. Quality customer service, bravo.
5/5
TrustpilotAmazing, professional and caring. ATeam.
Kayleigh our representative is amazing, a good ambassador for the company. Explains everything simply and efficiently . I would highly recommend Homewise because of Kayleigh.
5/5
TrustpilotTom was very clear and we understood…
Tom was very clear and we understood what was being said
1/5
TrustpilotAvoid
Avoid, going through the property ombudsman to address issues with this estate agent, very poor customer service, they genuinely don’t know what they are talking about, clueless at best!
5/5
TrustpilotFriendly and respectful
I felt time was taken to cover and explain everything to me should I choose a Home For Life plan and from start to finish it was a very positive experience
5/5
TrustpilotI spoke to Kayleigh Walker this morning…
I spoke to Kayleigh Walker this morning and right from the start of our conversation l found her very helpful . She was able to explain how Homewise works and helped me to understand the process. I felt that she gave me enough information to be able to make an informed decision in the future . Her whole manner was friendly and she didn't make me feel pressurised at all . A good example of customer relationships , and a nice experience !!
5/5
TrustpilotThank you Tommy.
Thank you Tommy,you answered my questions before I asked them.Very helpful, very impressedRegards Deborah
5/5
TrustpilotI called yesterday and spoke to Tommy
I called yesterday and spoke to Tommy, who was so informative and helpful. His whole tone was, friendly and relaxed, which in turn made me feel really comfortable opening up to him. Tommy gave me general information from all perspectives, which will help me to come to a sound decision. He has forwarded me all the figures and information we discussed to help me in my future decision.
5/5
TrustpilotThomas Evan’s was extremely helpful on…
Thomas Evan’s was extremely helpful on the phone and gave me a better understanding of Homewise and how it works.
5/5
TrustpilotThe customer service 10/10 ⭐️⭐️⭐️⭐️⭐️
Kayleigh The young lady I spoke to, to inquire about over 60s property and how it works she explained everything to me and at the end of the phone conversation i felt so please the way it went . if all tbe staff are like Kayleigh then this company must have a fantastic way of training their staff . it was a joyful experience and im so glad i found homewise to help me move and find a place
5/5
GoogleExplained in an easy to understand way.
5/5
GoogleVery helpful and I never felt awkward about the situation forced on us by the horrendous interest rate on our mortgage over the past year
5/5
GoogleIt was a pleasure to speak with Daniel. He was patient and explained the Homewise scheme to me in detail and with clarity. Any questions were answered fully and suitably. Very impressed.
5/5
TrustpilotKayleigh Walker went above and beyond…
Kayleigh Walker went above and beyond to explain the scheme to me
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worthing (1 Liverpool Gardens) has the most, with 382 reviews rated 4.3 out of 5, followed by Durham with 203.
The four Homewise offices, by town:
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