5/5
Really helpful and friendly staff that do their very best to make sure everything runs smoothly. Special thanks to Zoe for all her help and support.
Agent replied · 28 May 2023
Hi Amy, thank you for leaving us a great review! HC x
Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Really helpful and friendly staff that do their very best to make sure everything runs smoothly. Special thanks to Zoe for all her help and support.
Hi Amy, thank you for leaving us a great review! HC x
5/5
The service so far has been great. Liberty has been so quick to respond to all of my questions and has been a pleasure to work with!
5/5
Very good service from Holden Copley on the purchase of our new home . Would recommend them .
Hi Alex, thank you for leaving us a great review! All the best, HC
5/5
Recently used to help rent out a flat. Too notch service, very professional and always kept up to date with progress. Would never use anyone else!
5/5
Thank you to all at Holden Copley but especially to Liberty who has been ever so helpful and just lovely. Its my second time dealing with Holden Copley and I couldn't recommend them enough
5/5
Friendly, helpful and knowledgeable staff in the West Bridgford branch in particular. Always prompt to keep us up to date and answer any queries. A truly high quality service.
5/5
Great service from Holden Copley. Very friendly. Communication was great. All queries responded to quickly. Would recommend!
Hi Steve, thank you for a great review and for the recommendation. All the best, HC
5/5
I'm in the middle of the process of buying my first house and they've been very helpful and professional, specially my sales negotiator Samantha.
5/5
I've been very impressed by how efficient the whole team are, communication has been excellent and all staff are friendly and professional. I will definitely recommend HC to friends and family wishing to sell their property.
Hi Louisa, thank you so much for a lovely review and for recommending us. We wish you all the best, HC
5/5
Purchasing a house through HC. Really responsive and good updates. Fairly painless experience, which is impressive considering how busy estate agents are right now.
Hi Guy, thank you so much for a great review. We are glad that you have been pleased with our service so far! 😊
5/5
Only estate agent who bothered to register me when i enquired about a property on their website.As a result they keep me updated about other relevant properties in my price range, didn't ask them to, they used there brains and I get regular alerts. If only every estate agent was this good....
5/5
I have been really pleased with the service from Holden Copley. The process was fairly swift to get to market. The regular contact and feedback from the staff was very efficient. Would definitely recommend.
5/5
Amazing experience selling with Holden Copley in Bridgford. Professional, friendly and responsive. Reasonably priced with amazing looking photos. Would definitely recommend!
5/5
Brought my house from HC 3 years ago and they were brilliant then so when it was time to sell and move on I felt I had to go with them and I was not let down. Photos were fantastic, the 3D tour was excellent and the staff are always very kind. They sold my house in 5 days! Excellent service, can not fault them. Thank you
5/5
HoldenCopley have been super at helping us in the house buying process. The customer service is excellent and they have been very quick to respond to our questions, which is massively appreciated, especially as first time buyers!
Hi Alfie, thank you so much for leaving us a great review! HC
5/5
I am a landlord and have recently rented a house out in West Bridgford through Holden Copley having previously been with a different agent. Quite simply these guys deliver on all levels and provide the service as it should be. Totally customer centric, a joy to work with. This agent should be the only one you consider using.
5/5
Holden Copley have been brilliant in dealing with our purchase and selling of property. Samantha McVea in particular has been completely on the ball throughout the whole process, keeping us consistently up to to date. It’s been a pleasure.
5/5
Holden Copley, West Bridgford have been brilliant. From the start the service is completely professional, brilliant photos and in the difficult times viewings were arranged and now sold. They have been easy to contract and gave updates regularly. Would highly recommend using.
Hi Lisa, thank you for leaving us such a lovely review. We are so pleased that you are happy with our services. HC
5/5
We have had an incredibly positive experience with Holden and Copley. They have been incredibly attentive, not been pushy and their communication throughout has been exceptional. Due to their marketing of our property we were able to sell for a price we were very pleased with and in a short time period. Holden and Copley come highly recommended.
5/5
My experience of dealing with estate agents in general as a buyer is that they really don’t care.. there’s enough potential buyers that they don’t have to bother returning emails or calls. Holden Copley are the exception. Always on the ball and actively searching for suitable properties for me. We finally found one and bought it. Communication has been top notch. Cannot fault. Samantha, Zoe and Liberty have been awesome. When I come to next sell a property I want these guys to do it.
5/5
Wow....... There are estates & then there’s Holden Copley. In my experience they outperform any other local agent by miles & rightly so. Holden Copley, Arnold have been professional, great at communicating & generally brilliant agents. My house was sold within 5 days of being marketed, only 3 months from start to finish. I cannot recommend them highly enough. Thank you
Thank you so much for leaving us a great review and recommendation! We are so pleased that you were happy with our service 😊 All the best!
5/5
Wow.......There are estates & then there’s Holden Copley. In my experience they outperform any other local agent by miles & rightly so.Holden Copley, Arnold have been professional, great at communicating & generally brilliant agents.My house was sold within 5 days of being marketed, only 3 months from start to finish.I cannot recommend them highly enough.Thank you
5/5
Estate Agents Excellence
From the start HoldenCopley have been excellent. The advertisement for the property we wanted was excellent with a virtual tour of the bungalow. There was also a comprehensive group of photographs. The description of the property also proved to be accurate.The viewing with Nicola Cook went very well. She was informative, friendly and very professional. Follow up discussions went well, and we received all the help we required. In all our experience with HoldenCopley has been excellent. A first class estate agent
5/5
Massive thanks to Layla in lettings for helping me out with a ‘Left of field’ unique lettings situation. Thank you!
Thanks Ben much appreciated
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.