5/5
TrustpilotLianna was amazing in helping complete…
Lianna was amazing in helping complete the purchase
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,717 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,717 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
693
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,871 reviews · 1,041 on Google (4.7)70 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Latest reviews from every HoldenCopley office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat support during our house buying process
We went through a long buying process, with several unexpected issues along the way, and Lianna supported us throughout. She was consistently helpful, quick to respond and genuinely proactive throughout, especially when it came to communicating with the seller. We’re really grateful for all of her help, and would highly recommend.
4/5
TrustpilotAttentive and good communication
Attentive and good communication.
5/5
TrustpilotHad a great experience with Melissa as…
Had a great experience with Melissa as my estate agent! Smooth and consistent communication and she was active in following up all stakeholders.
4/5
TrustpilotProfessional Service
I used Holden Copley on the recommendation of a friend who had just sold their home through them. Lindsey was great and I was kept updated on developments in regard to viewings and offers. On he whole I have been very satisfied with the service, they have been professional throughout the process. I would recommend to any prospective buyers or any one considering sell a property.
5/5
TrustpilotGreat Estate Agents!
Absolutely amazing experience from start to finish. From the initial valuation to dealing with the amazingly efficient office team in Long Eaton to our wonderful sales progressor Jasmine - they have all been brilliant. Very professional and offered great advice when needed. Also there to calm frayed nerves when things were getting fraught. Would highly recommend.
5/5
TrustpilotProperty sold quickly
Property sold quickly , staff pleasant, easy process.
5/5
TrustpilotAm in the process of buying a house
Am in the process of buying a house, they are very good at helping me out when am not sure what to do, I would definitely recommend Holden Copley,
5/5
TrustpilotMade Selling Our First Home Easy
We used the Arnold branch of HoldenCopley to sell our first property and had a great experience throughout the process.
5/5
TrustpilotLianna Vocaturo went beyond her means…
Lianna Vocaturo went beyond her means to finalise my sale we had nothing to worry about Lianna delt with it all done all the chasing keep us in the loop even when we said remarket our property she went to great lengths to get us the exchange
5/5
TrustpilotWe have used Holden Copley several…
We have used Holden Copley several times for our house moves and always find them to be friendly, helpful and extremely professional. In particular our sales progressor Melissa Denton has been particularly good and had to deal with a very difficult buyer on our behalf. I would always recommend them
5/5
TrustpilotHighly recommend esta and the team at Holden Copley Arnold
So far, I can't fault Esta and the team at Holden Copley Arnold. They have been fantastic at communicating with me throughout the sale of my house, keeping me updated every step of the way.
5/5
TrustpilotI can't recommend HoldenCopley highly…
I can't recommend HoldenCopley highly enough, and Lianna in particular was outstanding throughout the sale of my property. From start to finish she went above and beyond, always one step ahead and genuinely invested in getting the best result for me.
5/5
TrustpilotI had a previous difficult experience… so very careful and was dealt with understanding
I had a previous difficult experience and was very anxious going into another purchase - Esta provided reassurance in her actions by keeping good communications with myself and the vendor - going that extra mile to provide me with information I required to be reassured and confident before entering into another sale.
4/5
TrustpilotJasmine Lawton
Big shout out for Jasmine Lawton, throughout a quite stressful process she remained professional, courteous and seemed to genuinely care about her clients (unlike most of the legal teams!!). Could not praise her enough, thanks Jasmine!!!
5/5
TrustpilotThank You Kerry
We had superb support from Kerry through a difficult sale.She kept us informed and calm when the buyer decided to withdraw from the sale. She then helped the buyer with his queries so they came back and today all was completed. Thank you.
5/5
TrustpilotWe have good experience with Holden…
We have good experience with Holden Copley especially with Laura. She forwarded all the things fast as she can. Her guidance, time to time information was helped us a lot.
5/5
TrustpilotAmazing!
Holden and Copley have been absolutely amazing - they have made the process of buying our first home so smooth and easy. Melissa especially has been on the other end of the phone/email the whole time keeping us updated and informed, she’s been amazing. We also couldn’t have done any of the process at all without Lucy from Arnold who really helped us out and gave us advice when needed! Chloe from Mapperley has also been so helpful and replies so quickly, making the whole thing so easy.
4/5
TrustpilotInitially a delay in fully marketing…
Initially a delay in fully marketing our property. Since then we have been fully informed and the Senior sales assistant Ella Simpson could not have been better.
5/5
TrustpilotGreat handling of all of our questions
Great handling of all of our questions. Daniel and his team were amazing through your the process
3/5
TrustpilotI was the buyer and the sellers had not…
I was the buyer and the sellers had not even started looking for property until over 2 months after I made my offer. I was not informed of this, told at the start they wanted to progress quickly and used this to leverage a higher offer. I think this was dishonest as the sellers were not ready to sell at this point. Then they left me with no updates or information until I chased more aggressively. Holden Copley while often available on the phone were not prompt on updating me about what was going on. The person allocated to my purchase was on holiday frequently so they were often not available to speak to. In the end my purchase completed with only 10 days left until my mortgage offer expired. It was a stressful 5 1/2 months not knowing if it was going to go through or not. They were friendly and professional in their approach.
Agent replied · 10 June 2026
Hi Jen, We are sorry to hear that you feel this way about your experience. Due to the limited information provided on Trustpilot, I have been unable to locate your details to contact you directly, as I would like to look into this further for you. Please could you email me at helen@holdencopley.co.uk so I can investigate this further. Kind regards, Helen
5/5
TrustpilotHouse
Brilliant, thank you very much.
5/5
TrustpilotLovely Josie, so helpful
Josie was so helpful and always there when I was panicking. Lovely to hear her calming, cheerful voice. She’s also very knowledgeable in her field.
5/5
TrustpilotLianna was helpful throughout the sale…
Lianna was helpful throughout the sale of the house we were selling on behalf of my deceased god mother. Her communication was very good and kept up up to date regularly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,871 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent.
