HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

★★★★★ 5/5

Trustpilot

We have used holden and copley 3 times…

We have used holden and copley 3 times over the last 10 years. We have always had a good experience, kept us updated througout. I can highly recommend them. The staff are brilliant and Melissa was the person dealing with us on this move. Thank-you. Mrs Maloney.

Maurice · 4 September 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

Home sale

We are very impressed with Holden Copleys communication. Kept us informed all the way through the process. Showed people round and got us a good price. We will definately use them again. 100% satisfied.

Lisa · 3 September 2026 · HoldenCopley Nottingham

★★★★★ 1/5

Trustpilot

I had an appointment to view a house…

I had an appointment to view a house today at 4:00 PM, which had been confirmed through two text messages, one email confirmation, and a preliminary phone call.

Gabriel · 29 August 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

Smooth service

Well known company for selling houses in my area. Good initial contact, photos very good and property details sorted.

Richard · 27 August 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

Ben is amazing!

Ben was amazing. Stuck with us every step of the way, went above and beyond to support in any way he could. He was very prompt in both phone calls and emails, kept on top of everything really well. Highly recommend Holden Copley - simply because of Ben! He deserves a raise!

Prabhpreet · 26 August 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Google

I would like to thank ​Lauren Mayes​ for supporting us for finding us our first house. ​Lauren assisted us in every steps so we could process at ease. Always grateful to Lauren and Holden Copley.

Muna · 11 August 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We cannot thank Esta, at Holden Copley Arnold, enough for all of her help and support throughout the sale of our property so far. We were working to an extremely tight timeframe, as we had already had an offered on our dream property before putting our own house on the market. From the very beginning, Esta went above and beyond to help us work towards our deadlines. She arranged and coordinated everything from the initial valuation and photography through to viewings and offers, and wherever possible, she helped move timelines around and accommodate our requirements. George who valued our property and Elizabeth who photographed and measured our property were also fabulous, very easy to speak to and gave us an ample amount of information. Given how quickly we needed everything to progress, we were communicating far more frequently than I can only assume is usual during a property sale! Despite this, every time we spoke with Esta, she was incredibly patient, helpful and welcoming. She always made us feel like our questions and requests were never a problem, even when we knew we were asking a lot of her. What really stood out was how proactive Esta was in helping with our onward purchase too. She communicated with the estate agent handling the property we were buying to make sure everyone was clear on the situation and that things were progressing as smoothly as possible. Which was a huge relief as pressures were being placed! Selling a house and buying another is stressful enough, but having someone like Esta in your corner made such a difference. Her communication, professionalism, patience and willingness to go the extra mile have been exceptional. We would highly recommend Esta and Holden Copley Arnold to anyone looking to sell their property. We originally purchased our property with Holden Copley so have been able to experience their service from both sides! Thank you again, Esta, for helping us get one step closer to our dream home! 18 viewings, 9 offers and selling our home all within 11 days (from point of valuation) must be a record! Fingers crossed for a smooth onward journey :)

Roxanne · 11 August 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Google

We can't thank everyone at the Hucknall HoldenCopley branch enough for making our first home-buying experience such a positive one. From organising our very first viewing right through to completion, the whole team went above and beyond, and we genuinely couldn't have asked for a better estate agent to guide us through the process. As first-time buyers, the whole experience felt quite overwhelming and intimidating at the start, but everyone at HoldenCopley made it so much easier. A special thank you to Ilsadin, Sarah and Eileen, who were incredibly supportive, patient and professional throughout. From the initial viewing to getting our offer accepted and communicating everything with the sellers, they were always happy to answer our questions, explain each step clearly, and were easy to get hold of whenever we needed reassurance. A huge thank you also to our sales progressor, Karen, who was outstanding. She was professional, efficient and communicated exceptionally well throughout the entire process. Karen kept us updated every step of the way and really put our minds at ease, especially during those inevitable first-time buyer worries. We'd also like to give a special mention to Andrew, who very kindly extended our final viewing so we had enough time to take all our measurements. It was such a thoughtful gesture and really demonstrated the excellent level of customer service the team provides. Being a first-time buyer is naturally daunting when you're unfamiliar with the house-buying process, but HoldenCopley made everything feel far more seamless than we ever expected. They took the time to explain things clearly, answered all of our questions (even the very basic ones!) without hesitation, and supported us from start to finish. Thank you to everyone at the Hucknall branch for going above and beyond. Me and my partner Louis are beyond grateful for all of your hard work and would highly recommend HoldenCopley to anyone looking to buy or sell a home.🏡

Tilly · 11 August 2026 · HoldenCopley Hucknall

★★★★★ 4/5

Google

*updated from 1star to 4stars* The below is my original review, however I really wanted to edit my overall experience with Holden Copley - Hucknall. After leaving my honest but disappointing review, the branch partner did call me and apologised and ensured I was given direct contact with the Sales Manager, Jack. Within 2 weeks my offer was accepted on my dream house! Jack is extremely friendly, transparent and has fantastic communication. What start as a bit of a shaky experience, has completely flipped. So thank you Holden Copley, I understand my review wasn’t the best but your recent service has completely rectified that. Looking forward to completing on my first home!! Thanks Katharine Hi, I was really disappointed with some bad customer service I received from one of your agents Eileen on the phone. I’m a first time buyer and enquired about 2 properties in hucknall. The branch called/emailed me multiple times a day to get the viewings booked in which was quite stressful but I understood they were offering a service. However, Sue who showed us around was lovely and I took a big interest in 1 of the properties. I called up to enquire and I was told over the phone Holden Copley won’t ring me with updates, I have to call them. A week later I saw the property had reduced in price, so called the branch on Monday 6th of July and Eileen answered. I simply asked if it was still available and if the owner would consider offers below the newly reduced price. Eileen was extremely abrupt, rude, didn’t allow me to speak and put the phone down before I could even say goodbye properly. There was no conversation of next steps. As someone who’s buying for the first time, this is not the kind of customer service I’d expect when spending over 150k!! It’s put me off using this branch at all now and I feel sorry for the owners trying to sell their houses quickly with agents who aren’t championing making sales. It’s a shame because I loved that house and was close to putting an offer in. To go from running me down to barely wanting to speak with me when I fell in love with a property. Extremely disappointed.

Katharine · 11 August 2026 · HoldenCopley Hucknall

★★★★★ 1/5

Google

Extremely disappointing and unprofessional experience for viewing “3 Lupin Close, Edwalton, Nottingham, NG12 4HU” on Saturday June 27th 2026 I had a viewing appointment booked for 2:45 pm, so I left home on time. Due to unexpected traffic, I realised I might be 5, 10 minutes late. At around 2:40 pm, I called the Holden Copley office to inform them that I would arrive between 2:50 pm and 2:55 pm. I was assured that this was absolutely fine, that the team would be informed, and I was advised to continue to the property. I arrived at 2:55 pm, rang the doorbell, and waited outside for around five minutes, assuming someone might still be inside. When nobody answered, I called the office again, only to be told that the sales executive had already left after waiting just two minutes, until approximately 2:47 pm, because his diary was “very busy.” What makes this even more frustrating is the complete double standard. Only last week, when viewing another one of their property (14 Autumn Close, West Bridgford, Nottingham, NG2 7YL, on Monday 22nd June), their own sales executive arrived 15 minutes late. On that occasion, I patiently waited outside in the hot afternoon sun with my 5 and 8-year-old children, and I even had to cancel an important office meeting because of their delay. I accepted it without complaint because I understood that delays can happen. However, yesterday when I informed them in advance that I would be delayed by no more than 10 minutes, they couldn’t extend the same basic courtesy. Instead, the appointment was effectively cancelled after waiting just two minutes, despite the office knowing exactly when I would arrive. To make matters worse, when I requested that the sales executive return to the property, I was spoken to in a dismissive and rude manner. I was repeatedly told that his diary was “very busy” and that he would not be coming back. There was no apology, no attempt to resolve the situation, and no appreciation for the time I had spent travelling. This is not how customers should be treated. If you expect clients to accommodate your delays, you should be willing to show the same flexibility when customers communicate honestly and courteously in advance. The lack of professionalism, poor communication, and complete disregard for customer time have left me extremely disappointed. Based on this experience, I would seriously question whether Holden Copley genuinely values its customers.

Vishal · 13 July 2026 · HoldenCopley West Bridgford

★★★★★ 5/5

Google

We had an excellent experience with Kerry Thomas at Holden Copley West Bridgford. From our very first conversation, Kerry was professional, knowledgeable, and genuinely committed to helping us find the right home. She took the time to understand exactly what we were looking for and kept us informed throughout the entire process. Kerry was always responsive, approachable, and happy to answer any questions we had, making what can often be a stressful experience feel straightforward and enjoyable. Her local knowledge and attention to detail were invaluable, and we always felt confident that we were in good hands. Thanks to Kerry’s dedication and support, we have found our next home and couldn’t be happier. We would highly recommend Kerry and the team at Holden Copley West Bridgford to anyone looking to buy a property.

James · 13 July 2026 · HoldenCopley West Bridgford

★★★★★ 4/5

Google

5 stars for Kira! Kira has been our first and favourite point of contact within this process. As first time buyers this can all be very daunting and confusing but Kira has helped hugely. We have gone through this process 3 times now and started to lose faith, however Kira has been amazing putting up with our constant pestering and providing us with information and reassurance throughout. Can’t thank her enough!

Louise · 11 July 2026 · HoldenCopley Nottingham

★★★★★ 1/5

Google

Very very disappointing rang the branch to sell my property, 15june at 11.20! I gave all the details and told I would get a call back .,. Absolutely nothing n no email or call let down before starting

Heather · 11 July 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Google

The team have been quick to respond and clear communicators. Made for a quick start to our process

Mia · 11 July 2026 · HoldenCopley Hucknall

★★★★★ 5/5

Google

Melissa was our sales progressor for the purchase of our property. She was so efficient with keeping us updated on anything happening through the whole process & any questions we had she got answers and replied so so quickly. Would highly recommend and thank you again Melissa!

Hannah · 11 July 2026 · HoldenCopley Hucknall

★★★★★ 1/5

Google

Buying a house is one of the most stressful experiences you can go through, so would recommend choosing a different agent

Sorcha · 11 July 2026 · HoldenCopley Hucknall

★★★★★ 5/5

Google

Holden Copley, Long Eaton, handled the sale of my wife's late mother's home on the Dales Estate, not far from Long Eaton station. I just wanted to say how well both my wife and I felt about the service we received from Holden Copley. The completion date is exactly a week from now. All the staff in their Long Eaton office were very pleasant and helpful. We couldn't have asked for more. We were pleased with the their marketing, photos etc. They actually had to sell the house twice because our original buyers' lost their buyer who couldn't complete the purchase (Holden Copley were not involved in that sale). So the house went back on the market a second time and was 'sold' within a week. Now just hoping Completion goes smoothly too.

Paul · 11 July 2026 · HoldenCopley Long Eaton

★★★★★ 5/5

Google

Great house viewing with Andrew today. Well prepared and well informed, he allowed me to view the house without rushing and offered useful insight at various points. Much better than others at other estate agents who have shown me properties recently.

Adam · 11 June 2026 · HoldenCopley Hucknall

★★★★★ 5/5

Google

I won’t comment on dealings prior to acceptance of an offer but from this time, our dealings with Josie Plester our Senior Sales Progressor have been nothing short of excellent. She is brilliant at her job, friendly, answers calls and emails promptly and genuinely wants to do a good job to help you. She is personable and really helped to push through issues for us. She is excellent and deserves all the praise. Thank you Josie, you’re brilliant at your job.

Jade · 11 June 2026 · HoldenCopley Hucknall

★★★★★ 5/5

Google

Lewis was great setting up a viewing with a customer he felt would like the property & she loved it. We were then passed to Karen (progressor) who was amazing, she kept us up to date all the way, I have never known a progressor be so up to date and knowledgable, I would definitely recommend HoldonCopley.

Ruth · 11 June 2026 · HoldenCopley Long Eaton

★★★★★ 5/5

Google

Prompt,Excellent and Efficient service

Clive · 11 June 2026 · HoldenCopley Long Eaton

★★★★★ 5/5

Trustpilot

Just wanted to say what a fantastic…

Just wanted to say what a fantastic experience I have received from Holden Copley Mansfield - Especially Ben Lee - honest and organised - very professional and very dedicated to giving the customer a 5 star service - will use again and recommend for sure.

Wayne · 10 June 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

It’s very professional with good staff…

It’s very professional with good staff and service specially Lianna

Waleed · 10 June 2026 · HoldenCopley Nottingham

★★★★★ 5/5

Trustpilot

There's a reason you see their signs everywhere

Clear process, great use of modern app to track progress, arrange viewings and review offers; and a fantastic team to boot. I felt communicated with every step of the way and supported through each challenge or query that arose. Josie was a star!

Rob · 10 June 2026 · HoldenCopley Nottingham