Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Latest reviews from every HoldenCopley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Can 100% recommend Holden Copley. They have put everything into both our sale and purchase for us. Following the use of two previous estate agents with no sale, no viewings, viewings that didn’t show up, a buyer that pulled out on us and a blatant lack of and mis-communication etc etc ...Holden Copley have firstly sold our house within 4 days and have quite honestly worked above and beyond to give us the support we have needed throughout the process. They are professional, approachable and contactable. I don’t think they understand how good they have been for us. Georgina has literally been at our beck and call via phone or email and has been amazing but literally everyone we have dealt with has been fab. Thank you so much. Hopefully we never move house again (stressful is an understatement haha) but if we do, we won’t hesitate to use Holden Copley! I’ve already recommended them to my friends who have used them and sold their property too. Thank you so much. Roll on completion!!! xxx

Kimberley · 2 October 2019 · HoldenCopley Nottingham

5/5

Google

Having bought and sold a number of houses over many years, I can honestly say that Holden Copley in Arnold is the best Estate Agent I have ever used. I would highly recommend them. They recently provided me with an excellent service both in the sale and purchase of properties. In terms of the sale, they put together a fantastic brochure and posted a first rate virtual video tour on their website, which generated a lot of potential buyers. The valuation of the property was spot-on and, throughout the process, the sales team were very proactive and kept me informed of all viewing appointments and provided valuable feedback on each one. The sales team were very professional, friendly and helpful throughout the whole process. The purchase side of my transaction was processed equally well with all the staff offering a fantastic service from start to finish. They were polite, knowledgable, and always answered any questions very promptly. Emma was the lead contact and ensured that everything progressed to my satisfaction, keeping me informed, liaising with purchasers and sellers and chasing conveyancers as necessary. I have no hesitation in recommending Holden Copley whether selling or buying property.

Alan · 2 October 2019 · HoldenCopley Nottingham

5/5

Google

Absolutely amazing service and excellent customer support from start to finish. I am happy to recommend Holden Copley. Elli and Helen were responsible to deal with my case and I have to say they were very professional, responding very quickly and helped at every stage of the process. Only negative aspect is the list of recommended solicitors that they need to review ASAP and take into account customer feedback. Overall, I am more than happy to contact them again and do business. Thank you.

Lazaros · 2 October 2019 · HoldenCopley Nottingham

5/5

Google

I had a really incredible run with this agent and my wife and I completed the purchase of our first home in a record time of 6 weeks. The staff I was involved with was very professional and I felt like they really cared about their work. Forget David James or Thomas James or any other "James" agency whose staff was either rude or incompetent. Myself, I had a bad experience with them anyway. I strongly recommend HoldenCopley and if I ever need to buy/sell in the future I will definitely be with back them again.

Norbert · 2 October 2019 · HoldenCopley Nottingham

5/5

Google

Everyone at Holden Copley has been extremely professional, friendly and helpful from day one. We were really impressed with the speed at which viewings were booked and the way communication to us was prompt and we were kept fully informed at all stages. All the staff know what's going on and really pull together to produce a great team effort which has resulted in finding us a buyer very quickly. Thank you to everyone involved, you have all worked really hard on our behalf.

Kay · 2 October 2019 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

We were so pleased with the service Holden Copley gave us in buying our home and getting our Mortgage sorted - Hence the review. All the staff have been great. Particular shout out to Georgina and Dawn, who were immense. Can't thank them enough for their kind advice, support along the way and amazing organisation and reliability. Georgina - Not only was she so easy to do business with, she showed steely determination and tenacity, clearly with our best interests at heart, to get the deal over the line and us in our first house. She was top! Would highly recommend Holden Copley's services to anybody that asks. Dawn - She's just an amazing lady, so knowledgeable, able to explain things in simple terms so that we could make the right choices and kept us bang up-to-date with the mortgage offer. I feel like I was in safe hands and she's sorted out some issues for us and made it seem so easy! Will definitely go and see her again when it's time to look at rates etc. again. Overall - top class all round!

C · 2 October 2019 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Well what can I say? We asked three estate agents to value the property. One didn’t bother to turn up . One was very good and then we had Jordan from Holden Copley. His manner was wonderful and accommodating and put my 91 year old mother at ease. He knew the market and surrounding properties and gave us the confidence that they would sell our property. They held an open day with over 16 people viewing the property. We had 6 offers made and the property was sold within less than two weeks. Talk about Outstanding Service. From start to finish all the members of the Holden Copley team kept us updated and in touch with everything that was happening, where the buyers were at with regards funds and solicitors. We had dealings with Helen, Liberty, and Sheryl who were always polite and responded to any queries we had adequately and to the best of their knowledge. We never felt we were being pursued or under any pressure from them. They are just one fantastic team and we can say that we were 100% pleased in choosing them to act on the sale of the property. We would highly recommend Holden Copley.

Jay · 2 October 2019 · HoldenCopley Nottingham

5/5

Google

Very good estate agent defo recommend

David · 8 July 2019 · HoldenCopley Hucknall

5/5

Google

Excellent service, no complaints and a reasonable price. The agent who visited me knew the area and the price I should market my property at.

Adrian · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Excellent service and support from Sheryl and the team. Regular communication throughout and a friendly and positive attitude from everyone involved. Thanks

Nick · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Absolutely delightful group of staff! Fantastic service and a pleasure to deal with . I would recommend everyone to use Holden Copley. Outstanding Thank you to all

Nathan · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Completed a month ago: Highly recommend Holden Copley. Excellent service throughout, the whole team are very helpful, friendly and efficient, they were very organised throughout, kept me well informed and I am more than happy with their service. Many thanks

Wendy · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

We couldn't praise Holden Copley high enough.From the very beginning to completion they kept us fully informed on the sale progress. We would certainly recommend them to anyone looking for an estate agent.

Trevor · 8 July 2019 · HoldenCopley Hucknall

2/5

Google

We were quite impressed it’s HC at the outset, a new(ish) company in Hucknall who obviously wanted to make an impression. Photos were well taken and we received an offer quickly. However this was as good as it got for us, with 2 unsuccessful attempts to even put up the for sale sign! Throughout the process there was a lack of urgency, with my requests for regular updates regularly rebuffed despite their assurances they would do so. 10 months later and we finally completed, more through each buyer communicating with each other as opposed to through HC. Even on the day of completion, they were unaware of my solicitor’s name and office. The office staff are nice and polite on the whole, but the company seems to have bitten off more than it could chew in trying to gain a foothold in the area. Too many properties to market to maintain interest when the going gets tough I’m afraid. Oh, and in the week after I finally moved house, I was still receiving emails re houses I may be interested in.

Albert · 8 July 2019 · HoldenCopley Hucknall

5/5

Google

I used Holden Copley to purchase my investment property and the person I dealt with was Sarah Shaw. She was very pleasant and helpful. I would definitely recommend her. Hope to purchase more BTL through Holden Copley.

Linford · 8 July 2019 · HoldenCopley Hucknall

5/5

Google

Cannot fault my experience with Holden Copley. I needed an extremely quick sale and within 6 days of contacting them, I’d had numerous viewings, several offers and it was done and dusted! The team members are friendly, professional and enthusiastic in their work. Every time i called (which was a lot), whoever I spoke to knew the exact details of my file. The quality of the photos and property details stood out a mile from those taken by other estate agents for other properties, something which I believe greatly helped attract more viewings. Thank you to everyone who helped make this process as seemless as possible with special thanks going to Jordan, Ellie and Sadie from the Hucknall branch. Keep up the good work people!

Heather · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Holden Copley have provided another excellent service for us. Selling our property very quickly, their professional and friendly staff kept us updated throughout the process, chasing solicitors to keep things moving. Thank you Holden Copley, I will continue to recommend your services to others.

Jill · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Holden Copley were very friendly and helpful throughout the purchase of my first home. I found them to be attentive and responsive, and everyone I spoke with was a clear and effective communicator - they helped the whole process run smoothly and in what I imagine is near-record time! Would recommend.

Fred · 8 July 2019 · HoldenCopley Hucknall

5/5

Google

I would definitely recommend Holden Copley agency. Everyone is very friendly and helpful. And they actually care about your purchase and they are chasing up the progress and informing you about the whole procedure. We just bought a house and thanks to Holden Copley everything was sorted nice and quick. They put effort in negotiating terms with the vendor so both parties are happy.

Edyta · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Very impressed with all parts to our house move with Holden Copley. From the valuation to the marketing of our house (including stunning pictures) and hosting an open day. We had a super quick sale thanks to the hard work put in by all the team. Fantastic, modern estate agent and well worth the money to have experts looking after your needs. Thank you!

Paul · 8 July 2019 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Facebook

A absolute must if yr selling your home, the entire team are amazing, friendly. we have just sold our home through Holden Copley...absolutely brilliant. Highly recommend using them

Julie · 14 June 2019 · HoldenCopley Nottingham

Agent replied · 8 June 2023

Thanks for the recommendation Julie Lawton! We work hard to meet expectations like yours.

5/5

Google

From start to finish a first rate estate agents who know the true meaning of customer service. Our first point of contact was with Jordan, who came to assess the value of our home. He arrived in perfect time, was pleasant and well presented, as well as very knowledgeable. He gave us a true and honest value of our home. From start to finish the staff at Holden Copley have been excellent, a special mention for Sadie and Sarah. Our sales progressor Sheryl was superb, a true professional who went the extra mile to ensure the process was as smooth as possible. Our buyers solicitor was incredibly slow, and Sheryl kept all parties informed, ensuring completion went through as anticipated. I really cannot thank her enough.

Louise · 1 June 2019 · HoldenCopley Hucknall

Agent replied · 31 May 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Facebook

Massive thank you to Ryan, Amrita, Luke and Harry for making my kids and I very happy. You found me a house that I absolutely love, the service I received was amazing and I was always kept well informed. Nothing was too much trouble. Thanks guys

Michelle · 19 April 2019 · HoldenCopley Nottingham

Agent replied · 8 June 2023

Thank you very much for your feedback it’s greatly appreciated! Good luck with everything in your new home!

5/5

Facebook

1st class service from start to finish and would highly recommend.

Chris · 5 April 2019 · HoldenCopley Nottingham

Agent replied · 8 June 2023

Thanks Chris, hope your move went well.

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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