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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,976 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,976 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,435

Reviews on Trustpilot

All 3 offices

Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Very informative

Visited Collingwood Grange to get information on their new builds. Both Jill and Joanne were most helpful and very informative. Being a complete novice to buying new builds they both put my mind at ease and have given me lots of options to think on. I'm sure we will be back soon. Many thanks for an excellent service.

Cheryl Β· 30 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Cheryl,Thank you for taking the time to leave a review. We are thrilled to hear that Jill and Joanne were so helpful and informative during your visit to Collingwood Grange.We hope to welcome you back soon.Kind regards,Miller Homes

5/5

Trustpilot

I have just reserved my property at…

I have just reserved my property at Hartside view today! And Jackie’s service was professional, can’t wait to move in!

Ryab Β· 30 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Ryab,Thank you for taking the time to leave a review. We are delighted to hear that Jackie was so helpful and professional throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Amazing Service!

Had a sales appointment this weekend with Hannah McLaughlin at Trinity Green. She answered all our questions and was really helpful

Abby Β· 30 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Abby,Thank you for taking the time to leave a review. We are delighted to hear that Hannah was so helpful during your sales appointment at Trinity Green.All the best,Miller Homes

5/5

Trustpilot

Miller Hartlepool

Miller Hartlepool Great service when viewing development Friendly staff ….. 5 star

Lynne Β· 30 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Lynne,Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful and friendly during your visit.All the best,Miller Homes

5/5

Trustpilot

Rowan Park helpful …

What a pleasant helpful lady at Rowan Park . I am moving to the local hospital to work near to there and I was trying to find another new build where I had a meeting although I was not buying she was very informative about the area thank you or I would still be looking !!

PJ Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 16 June 2024

Hi PJ,Thank you for taking the time to leave a review. We are delighted to hear that our team were so helpful during your visit to Rowan Park.Kind regards,Miller Homes

5/5

Trustpilot

Super service at Longshore Village

Attended to view the show home, which was Immaculately presented and very impressive.The sales person, Wendy, was very helpful, professional and really easy to chat to. She really made us feel welcome and able to ask any questions that we had. Fantastic experience. Many thanks.

Jamie Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Jamie,Thank you for taking the time to leave a review. We are delighted to hear that Wendy was so helpful and professional during your visit to Longshore Village.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Longshore Village - Wendy

Met Wendy at the sales office, very pleasant and knowledgeable, answered all our questions. Beautiful show home!

KW Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi,Thank you for taking the time to leave a review. We are delighted to hear that Wendy was so helpful and knowledgeable during your visit to Longshore Village.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Highstonehall Park - Helen

We reserved a home at Highstonehall park a few months ago and our move in date is approaching. Our journey with Helen has been amazing, so approachable and friendly and always does her absolute best to accommodate whatever we need. The communication has been amazing and with any bumps in the road she has been fantastic. Can’t wait to move into our home in our lovely new estate. Thanks again Helen, you have been amazing.

Kerry Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Kerry,Thank you for taking the time to leave a review. We are delighted to hear that Helen was so helpful and approachable throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Carberry Grange Whitecraig!

The sales team of Gail, Megan and Catherine as well as Assistant Site Manager Aaron are a credit to Miller. We have had a great experience buying at Carberry Grange in Whitecraig mostly down to the help, guidance and attention to detail of those mentioned! Thanks for everything guys!

John Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi John,Thank you for taking the time to leave a review. We are thrilled to hear that Gail, Megan, Catherine and Aaron were all so helpful throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Megan, Gail and Aaron are a credit to Carberry Grange!

We had a great experience with both Megan and Gail at Carberry Grange. Our journey started with Gail showing us a property style we had previously dismissed from online floorplans which we ended up liking very much. We were still swithering between this house and another at a different development but Gail really made us feel like she was on our side when it came to exploring our options and being understanding with our situation. Gail then went off and Megan took over the handling. Megan helped us finally decide to purchase this property at Carberry Grange and helped us through the process with how things worked, options, what schemes we were eligible for, extra incentives etc which was a huge help. I can be quite anxious and have a need to know what is going on at any time which Megan (and Catherine who has been at the sales office in Gail's absence) were very understanding about and extremely patient with me! On our last few days before move in and on our move in date itself Megan was a godsend being reassuring, helpful, understanding etc!I'd also like to give a mention to Assistant Site Manager Aaron - he has been so helpful, accommodating with our appointments, knowledgeable etc.. And I would say the fact our snagging list (even with a fussy joiner partner who notices everything) was very minimal is a credit to him. He really knows what he is talking about and is great to have on site.

Charley Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Charley,Thank you for taking the time to leave a review. We are delighted to hear that Megan, Catherine, Gail and Aaron were all so helpful and accommodating throughout the whole process. We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Margaret has been amazing whilst…

Margaret has been amazing whilst helping us during our move and been so supportive throughout the whole process.

Monika Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Monika,Thank you for taking the time to leave a review. We are delighted to hear that Margaret was so supportive throughout the whole process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Rowan park - Julie

Being a first time buyers, we had know idea on how things are done, Julie was wonderfully patient with us and update us on every new development. I heard people mention how stressful the process was, well, we had a stress free journey and got our keys just after a couple of weeks. We can't thank you enough Julie, your customer care is exceptional and you understood our needs,πŸ‘ John and Irene

Irene Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Irene,Thank you for taking the time to leave a review. We are delighted to hear that Julie was so helpful and patient throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Just moved in at Oakwood grange today…

Just moved in at Oakwood grange today and Hannah and her site team have been fab!

Shaun Β· 29 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Shaun,Thank you for taking the time to leave a review. We are thrilled to hear that Hannah and the site team were so helpful throughout the process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Hannah - Fairways

We have been looked after by Hannah from the fairways estate. She has been great throughout. Able to answer any questions we may have nothing was ever too much for her. We love the house and Hannah was instrumental in us getting the one we did.

David Β· 28 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi David,Thank you for taking the time to leave a review. We are delighted to hear that Hannah was so helpful throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Just moved in today and can’t recommend…

Just moved in today and can’t recommend miller homes enough, the site team, customer service and sales team have all went above and beyond to make sure our move and new home is as perfect as possible. A special thank you to Linda who kept us informed every step of the way and worked hard to make sure that we had everything we needed. I couldn’t be happier with the service or our new home.

Darcy Β· 28 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Darcy,Thank you for taking the time to leave a review. We are thrilled to hear that Linda and the rest of the team have been so helpful throughout the process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Big thank you to the Miller team

Excellent customer service from Linda and the rest of the sales team at Miller. Listened to all our rants and answered all questions no matter how relevant or trivial!Also a big thank you to Ben and the team on site for getting us into our home on the projected build date.Jimmy & Charlotte

Jimmy Β· 28 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Jimmy and Charlotte,Thank you for taking the time to leave a review. We are thrilled to hear that Linda, Ben and the rest of the team were so helpful throughout the buying and build process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Seaham Garden Village - Miller Holmes

Miller Holmes have been amazing throughout the full process. Big shout out to Linda from Seaham Garden Village.Linda has been a star throughout, checking on us through the entire process while providing us with valuable information.With us being first time buyers we were given constant support from the staff! Reece and Kelly X

Reece Β· 28 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Reece and Kelly,Thank you for taking the time to leave a review. We are delighted to hear that Linda was so helpful throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

Excellent customer from Linda

Excellent customer from Linda. She has been incredibly welcoming, open and transparent, and has helped in anyway she can to make our experience a happy one. Thank you 😊

Genma Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Genma,Thank you for taking the time to leave a review. We are delighted to hear that Linda was so helpful and welcoming. We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Fantastic team at Carberry Grange

I bought a Miller home at Carberry Grange in Whitecraig. I had recently been widowed and this was an emotional situation but an essential move. Megan was my main point of contact and she was kind, professional and supportive, I truly felt she went the extra mile to ensure I had considered every detail when purchasing my home. Megan and Gail were a strong team and their communication and collaborative approach meant I did not have to go over things multiple times. Overall a great experience.

Jennie Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Jennie,Thank you for taking the time to leave a review. We are delighted to hear Megan and Gail were so helpful and supportive throughout the buying process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

The Calders - Great customer service from Jo

I visited the site on Sunday and was greeted by Jo with a very warm welcome, putting me at ease. She was extremely knowledgeable and helpful.

Helen Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Helen, Thank you for taking the time to leave a review. We are thrilled to hear that Jo was so helpful and welcoming during your visit to The Calders.We wish you all the best with your search for a new home.Kind regards,Miller Homes

5/5

Trustpilot

Jackton Gardens, East Kilbride

Eleanor at the Jackson Gardens Development in East Kilbride was friendly, approachable and professional from the very first enquiry through to reservation. She allowed plenty of time to look around the showroom and even accompanied us to view the plot in question, which was still being worked on but allowed us to see the garden size etc. Cant recommend Eleanor enough.

Mhairi Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Mhairi,Thank you for taking the time to leave a review. We are delighted to hear that Eleanor was so helpful and approachable throughout the process.We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Excellent service from Carberry Grange development

Megan @ Carberry Grange in Whitecraig, Musselburgh has been fantastic. Very knowledgeable, reliable and great at keeping in touch with updates and progress. Has made the process hassle free and has been a pleasure to deal with

Andrew Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Andrew,Thank you for taking the time to leave a review. We are delighted to hear that Megan was so helpful and knowledgeable throughout the process. We hope you enjoy your new Miller home when the time comes.Kind regards,Miller Homes

5/5

Trustpilot

Our beautiful new home in The Norwood quarter Northampton

We absolutely love our new home!!.. Jo, Lee, Michael & Ben have gone above & beyond for us!!.. in fact the whole gang have been amazing!!..We are very grateful to them all!!.. We would 100% recommend buying from Millerhomes!!..

Philip Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Philip,Thank you for taking the time to leave a review. We are thrilled to hear that Jo, Lee, Michael and Ben were so helpful throughout the buying process.We wish you lots of happy memories in your new home.Kind regards,Miller Homes

5/5

Trustpilot

The Calders & Wilbur Park

I visited the Calders with my wife as were looking for a new home. We did not have an appointment, but was greeted by a lady called Jo and her colleague Andy. Both very friendly and helpful. We wanted to see inside a 3 bedroom house but Jo didn't have one we could view although she told us there was one in Liverpool at there Wilbury Park development.My wife and I drove to Wilbury Park, again with a very friendly greeting from Debbie and Jess who kindly showed us around. We feel everyone that we met on Saturday went above and beyond to make us feel comfortable even though we've only just started looking for a new house, there was no pressure, but a lot of good advice given to us.

Andy Β· 27 June 2024 Β· Holbrook & Co Seaham

Agent replied Β· 24 August 2024

Hi Andy,Thank you for taking the time to leave a review. We are delighted to hear that Jo, Andy, Debbie and Jess were so helpful and friendly during your visit to The Calders and Wilbury Park.We wish you all the best with your search for a new home.Kind regards,Miller Homes

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Awards

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

Source: The ESTAS 2026 winners, as published.

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Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,608 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

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