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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

4.8

★★★★★ Excellent

2,972 reviews across 3 offices and 3 platforms

holbrookandco.co.uk

Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

540

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Trustpilot logo

2,431

Reviews on Trustpilot

All 3 offices

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Our offices

Holbrook & Co's three offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Holbrook & Co branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in PostcodeESTAS Best in Postcode 2026: SR7, SalesSeaham

Source: The ESTAS 2026 winners, as published.

Latest reviews from every Holbrook & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Jackie &Alison have been excellent…

Jackie &Alison have been excellent throughout all our engagements. Always available to respond to any queries❤️

Tinotenda · 13 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Tinotenda, Thank you for taking the time to leave a review. We are delighted to hear that Jackie and Alison were so helpful. Best wishes, Miller Homes

5/5

Trustpilot

Debby Mead at Fellside gardens was…

Debby Mead at Fellside gardens was really helpful and very informative and guided us to make the first step of buying a new home

Seb · 13 September 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Debby at Blakeney Green was absolute…

Debby at Blakeney Green was absolute fantastic, very informative and helpful in our home buying journey

Mary · 13 September 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Debbie showed us around this wonderful…

Debbie showed us around this wonderful site at fellsidegardens she was excellent with so much knowledge on the site and houses

Lisa · 12 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Lisa, Thank you for taking the time to leave a review. We are thrilled to hear that Debbie was so helpful and knowledgeable during your visit to Fellside Gardens. We hope to welcome you back soon. Kind regards, Miller Homes

5/5

Trustpilot

New build at Norwood Quarter development

Been a while since I purchased a home. I looked at various developments around Northampton and Miller’s stood out. Like the design, layout and especially the customer support. Yvette, at the Norwood Quarter development, was tremendous. Patient with her time and my confusion! It felt like much more than a sales pitch! Thanks Yvette.

Niall · 11 September 2026 · Holbrook & Co Seaham

Agent replied · 5 October 2026

Hi Niall, Thank you for taking the time to leave a review. We are delighted to hear that Yvette was so helpful and patient. All the best, Miller Homes

5/5

Trustpilot

Mark and Greg came to do some snagging…

Mark and Greg came to do some snagging and we’re both very professional and knowledgeable. They did everything that was asked of them and it was no trouble at all. Would definitely request them again for any future snagging works. Thanks guys.

Ryan · 11 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Ryan, Thank you for taking the time to leave a review. We are delighted to hear that Mark and Greg were so professional and knowledgeable while carrying out snagging work. Best wishes, Miller Homes

5/5

Trustpilot

Minde visited our property on 11/09/26…

Minde visited our property on 11/09/26 to fix several snagging issues with our property. He was fantastic did a thorough job was at property for a few hours and did everything to a high standard. Was so refreshing to have someone do a job and do it to a high standard and care about his work. I highly recommend minde for if you are needing any work done to your home.

Katie · 11 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Katie, Thank you for taking the time to leave a review. We are delighted to hear that Minde carried out all work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Very impressed with Dean from Miller

Dean, Miller inspections manager attended to check on a rattle noise from the roof during winds. He was very thorough, inspecting the loft and the soffit/gutters. He also replaced some mastic that had come loose from the edge of the lead flashing above the garage roof while he was here. Very impressed with Dean and would highly recommend him. Thank you Dean and Miller Customer Care Team

David · 11 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi David, Thank you for taking the time to leave a review. We are delighted to hear that Dean provided great customer service. Best wishes, Miller Homes

5/5

Trustpilot

Carl Smith replaced a door for me

Carl Smith replaced a door for me. He was friendly, efficient and polite. Very happy 😊

Richard · 10 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Richard, Thank you for taking the time to leave a review. We are delighted to hear that Carl was so friendly, efficient and polite. Best wishes, Miller Homes

5/5

Trustpilot

Hi would love to say a big thank you to…

Hi would love to say a big thank you to Debbie lynn and Helen at Millerpark Clydebank couldn’t meet a better bunch of ladies if it wasn’t for them god knows where I’d be . They’re a credit to anyone they girls . Couldn’t be any nicer or helpful to me and my family All the best ladies for the future miller homes have got a great future ahead with yous at the wheel of the project Thanks JP & Teresa ❤️

John · 10 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi John, Thank you for taking the time to leave a review. We are delighted to hear that Debbie, Lynn and Helen were so helpful throughout the process. All the best, Miller Homes

5/5

Trustpilot

Mark and minde attended my home to…

Mark and minde attended my home to complete works. They were both very friendly and professional. All work was done to a very good standard and made sure they left the house clean and tidy. Would definitely recommend.

Stacey · 9 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Stacey, Thank you for taking the time to leave a review. We are delighted to hear that Mark and Minde were so friendly, professional and carried out work to a great standard. Best wishes, Miller Homes

5/5

Trustpilot

Really strong post sale service

Really strong post sale service. Today we had Chris and Harry arrive at our property to fix squeaking floorboards. It was a massive job that took all day. They were polite and courteous and extremely efficient. At the end, they tidied up very thoroughly and left our daughter's room far tidier than when they arrived 😉

Simon · 9 September 2026 · Holbrook & Co Seaham

Agent replied · 18 September 2026

Hi Simon, Thank you for taking the time to leave a review. We are delighted to hear that Chris and Harry were so polite and efficient while carrying out work on your property. All the best, Miller Homes

5/5

Trustpilot

Mark Taylor came to my home to carry…

Mark Taylor came to my home to carry out some work, and I was very pleased with the service. He was professional, reliable and friendly throughout. The work was completed to a high standard, and everything was left clean and tidy afterwards. I would definitely recommend Mark to anyone looking for good-quality work.

Remya · 8 September 2026 · Holbrook & Co Seaham

5/5

Trustpilot

Snags fixed by Minde

We had a technician Minde to our home today to fix some snags - replacement door handle and cracked wood paintwork touched up. He also noticed some plasterboard needed refixing on the stairs so sorted that while he was here. Great work and friendly guy thank you 😊

Sophie · 8 September 2026 · Holbrook & Co Seaham

Agent replied · 10 September 2026

Hi Sophie, Thank you for taking the time to leave a review. We are delighted to hear that Minde was so friendly and carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Overall impressed with works carried…

Overall impressed with works carried out by and on behalf of Miller to rectify our snags. Want to mention Chris Smith especially today as he has done a thorough job replacing some turf, taking care and time to give it the best chance to grow for us

Lauren · 8 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Lauren, Thank you for taking the time to leave a review. We are delighted to hear that Chris carried out a great job. Best wishes, Miller Homes

5/5

Trustpilot

Craig's job at middlebeck

Craig, what a man! Full of knowlege on what he does.He acknowledges client dignity and privacy.Aside from that his jobe his exquisite.His expert advise before and after is topnotch.This guy needs a salary raise.

Derrick · 8 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Derrick, Thank you for taking the time to leave a review. We are delighted to hear that Craig was so helpful and knowledgeable while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Customer Care visit from Terry

Today we had a Customer Care visit for some scheduled repairs, and I would like to give a special shout out to Terry. From start to finish, he demonstrated exceptional kindness, professionalism, and attention to detail. He carried out the repairs with great care and took the time to ensure everything was completed to the highest standard. What really stood out was his commitment to doing the job properly rather than simply fixing the immediate issues. He genuinely went the extra mile, and the end result exceeded all our expectations. It's rare to come across such dedication and workmanship, and Terry is a real credit to the Customer Care team. Thank you for the outstanding service.

Nic · 8 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi nic, Thank you for taking the time to leave a review. We are delighted to hear that Terry was so professional and carried out all repairs to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Chris Smith

Chris Smith - very quick and efficient, Thankyou

Sarah · 7 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Sarah, Thank you for taking the time to leave a review. We are delighted to hear that Chris carried out work so efficiently. Best wishes, Miller Homes

5/5

Trustpilot

Mark tackled a number of issues in a…

Mark tackled a number of issues in a professional manner. Very polite and studious and explained all the issues and how he would tackle them.

Mark · 7 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Mark, Thank you for taking the time to leave a review. We are delighted to hear that Mark was so professional and polite while carrying out work. Best wishes, Miller Homes

5/5

Trustpilot

Highly professional service

Craig was the technician that came to change a couple of kitchen cupboard doors, he was really friendly, punctual, highly professional and very tidy in his work which was really appreciated.

Jo · 4 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Jo B, Thank you for taking the time to leave a review. We are delighted to hear that Craig was so friendly, punctual and professional while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Excellent customer care (Langley Chase)

I would like to give positive feedback for Craig from the Langley Chase Customer Care team. He did an excellent job completing the scheduled work and was very professional, friendly, and helpful throughout. I especially appreciate that Craig also kindly fitted a solar light in our garden, even though it wasn’t included in the scheduled work order. He happily went the extra mile and did this for us as a gesture of goodwill, which was very much appreciated. 😊 Thank you, Craig, for going above and beyond and providing such great customer service. Your help, professionalism, and positive attitude are greatly appreciated!

Siva · 4 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Siva J, Thank you for taking the time to leave a review. We are delighted to hear that Craig went above and beyond to provide great customer service and complete work to a high standard. Best wishes, Miller Homes

5/5

Trustpilot

Fantastic work undertaken by Chris…

Fantastic work undertaken by Chris Smith, quietly and professionally, in our en suite. Can’t praise Miller Home’s after sales service enough!

Dominic · 4 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Dominic, Thank you for taking the time to leave a review. We are delighted to hear that Chris was so professional while carrying out work on your property. Best wishes, Miller Homes

5/5

Trustpilot

Jake fixed some issues with the…

Jake fixed some issues with the ceiling. He did a brilliant job and now it looks as good as new. Thanks Jake!

James · 3 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi James, Thank you for taking the time to leave a review. We are delighted to hear that Jake completed work to a great standard. Best wishes, Miller Homes

5/5

Trustpilot

Sue helped us with a lot of questions…

Sue helped us with a lot of questions in the Stanton cross development. She was patience with us and gave us ease with all our prompts. Thanks

Emrul · 3 September 2026 · Holbrook & Co Seaham

Agent replied · 9 September 2026

Hi Emrul, Thank you for taking the time to leave a review. We are delighted to hear that Sue was so patient and helpful during your visit to Stanton Cross. We hope to welcome you back soon. Kind regards, Miller Homes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Holbrook & Co

Which Holbrook & Co office has the most reviews?

Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.

Where are the Holbrook & Co offices?

The three Holbrook & Co offices, by town:

Has Holbrook & Co won any awards?

Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.

Reviews may appear on more than one platform.

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