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★★★★★
2,972 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,431
Reviews on Trustpilot
All 3 offices
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Holbrook & Co's three offices, most reviewed first. Each has its own page.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Googleidiots
Hi Broandsis, We are not sure why you gave us the 1 star review and called us idiots, but we are more than happy to see what we did wrong and how we can improve. We have noticed that you have reviewed 10 companies in only a few minutes so not sure as to the validity of your review but we would still liek you to get in touch with us on 0191 5815709 Thanks Nicola, Branch Manager
5/5
GoogleFantastic service and lovely staff who are very helpful and friendly also kind. They never get fed up with you ringing. I would recommend them to anyone who needs help to find their forever home thank you so much for helping me.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleVery helpful just great to deal with
5/5
GoogleLuke was so helpful and a pleasure to meet.
Thank you for your feedback, we’ll be sure to let Luke know.
5/5
GoogleLuke absolutely made the experience. So professional and nothing was too much trouble for him. Castledene lucky to have him!
5/5
GoogleI have been dealing with Luke Herron whilst selling my home and from the first moment I met him I knew he was the one that I wanted as he was so polite and friendly and listened to everything that I said. The house was on the market for 13 days and an offer has came in for the asking price which is amazing. If you are looking for someone to sell your home then I would definitely recommend Luke and Castledean as they are very professional through the whole process. Nothing is too much trouble with Luke he is an absolute gentleman thanks so much Luke for all your help and advice Karen collins
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleHartlepool office = shambles
5/5
Googlebest agency ive used so far would recommend them to anyone
5/5
GoogleJo is simply excellent, very responsive and efficient. Nothing is too much trouble.
5/5
GoogleGreat customer service, Alex was very professional and helped me out no matter what I asked. Felt like I was talking to a friend not a member of staff.
5/5
GoogleA thoroughly good selling experience. Alex has been successful in finding a buyer quickly, over asking price. Nothing too much trouble and highly professional.
5/5
GoogleI’m full of praise for the professional team at Castledene Hartlepool. Alex and Louise have given me a very successful outcome with the sale of my property 5 star service all the way.
5/5
GoogleRenting through Castledene at the moment and I have always found them responsive and quick to help with any problems. Lizzie is the staff member I have had most dealings with but I have spoke to them all at times and always found them helpful.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLouise at the hartlepool branch has been amazing with our move in process and has done everything to help us.
5/5
GoogleAmazing customer service from Louise and Alex, with regular contact and progress updates.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
Send Holbrook & Co a message.
