Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

★★★★★ 1/5

Google

I would not recommend anybody going with this group of unprofessional people , they dont respond to problems then say they have . I lost half my deposit because i did the house up i was living in to a far better standard than i got it in . The house was filthy and rats was present i had a cannibis farm in the loft which they never removed when told but told me they have . In there eyes ignorance is bliss , there liers and they use cowboys for builders . They said the house was looking better than when i moved in but still took half my deposit because of colour of a few walls . without any confirmation i handed in my notice and handed keys back. I wasnt aloud to even change colour back due to incompetence. They can keep the money just so i dont have to carry on dealing with them . DO NOT GO WITH THESE

Mighty · 3 October 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Google

Absolutely blown away by the efficiency of Louise at Castledene Hartlepool. After bringing a long standing family friend back to the town - Louise was able to get the wheels in motion to begin to get himself settled back into life in Hartlepool again. Thanks for all your support Louise - it’s greatly appreciated !!

Nick · 3 October 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Google

I had a dream but needed a network of people to help me fulfil it - then God blessed me with Louise Wray! To be able to let go of a very secure and lucrative income and go full time in my dream job of helping people heal I wanted to build a small portfolio of good quality buy to lets and have a team on hand to run them. Louise and her team have literally been the facilitators to my dream from speccing potential through to arranging tenants and all the legal boring stuff. This month I achieved this goal in a little under 2 years!! Without Louise and Castledene "going the extra mile" it would probably still be merely a dream! Thank you is not enough Louise !

TJ · 3 October 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Trustpilot

Lovely customer service!

I’ve been dealing with Beth at Orchard Park and although I haven’t reserved there due to my house not selling yet, the service has been amazing. She is knowledgable, accommodating and so lovely to speak to!

Charlotte · 29 September 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

We are moving into a house at Heritage…

We are moving into a house at Heritage Grange, Sapcote tomorrow and just wanted to say how great Megan has been! Megan and the site manager John have both been so helpful throughout our journey. Thank you guys x

AmyL · 28 September 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Google

Jo has been phenomenal. We have sold our house in France and we're worried we wouldn't have anywhere to live when we come back end of September. This wonderful lady has made it happen. We have done everything via the Internet and she has liased with our daughter to make this happen. She has made what could be a stressful situation easy. We cannot thank her enough.

Lynda · 30 August 2022 · Holbrook & Co Bishop Auckland

★★★★★ 5/5

Google

Outstanding customer service. A big thank you to the investment manager Mark Hammond at the Bishop Auckland branch of Castledene Sales team. Who worked tirelessly to get me my investment. And for his support for encouraging me not to give up on my dream. Thank you so much.

Jenny · 30 August 2022 · Holbrook & Co Bishop Auckland

★★★★★ 5/5

Google

Jo has been very helpfull with the selling process and kept us upto date with the development of the sale.PositiveQuality

Audrey · 25 August 2022 · Holbrook & Co Bishop Auckland

★★★★★ 5/5

Trustpilot

Thank you Pamela at Lambton Park

Pamela at Lambton Park was really helpful when I visited to enquire about a property we are interested in. Pamela took time to answer my questions and provide information to support while also making me feel welcome and encouraging a future visit. Thank you Pamela for being so friendly, helpful and welcoming.

Jane · 13 August 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Hackwood Park

We have been to our pre-plaster meeting today which Adrian and Caroline showed us our house for the first time. Adrian and Caroline spent a lot of time with us to explain every single details. And then back to the sale office, Liz and Caroline from the sales office could not have been more helpful. They are so lovely people who make all this stressful process easy.

Moein · 3 August 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Recently visited the Woodcross gate…

Recently visited the Woodcross gate development and found the sales team to be very professional and thorough regarding my enquiry into the possible purchase of our new home.I was most impressed by the presentation and knowledge of the team and I would highly recommend a visit!Thanks so much for you help!

Peter · 30 June 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Google

Staff are very friendly, top quality service 👏 Christine Saint especially was very helpful, went above and beyond. …

Tom · 22 June 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Google

Outstanding customer service. A big thank you to the investment manager Mark Hammond at the Bishop Auckland branch of Castledene Sales team. Who worked tirelessly to get me my investment. And for his support for encouraging me not to give up on my dream. Thank you so much.

Jenny · 21 June 2022 · Holbrook & Co Bishop Auckland

★★★★★ 5/5

Trustpilot

Hackwood park

Final options meeting at hackwood park, looking forward to completion! Caroline and Liz looking after things fabulously

Athina · 7 June 2022 · Holbrook & Co Seaham

★★★★★ 4/5

Trustpilot

Helen at highstonhall was very helpful…

Helen at highstonhall was very helpful and informative

Graeme · 6 June 2022 · Holbrook & Co Seaham

★★★★★ 2/5

Trustpilot

Following my previous review

Following my previous review, I obtained the email address of the managing director. I sent him a note outlining my complaint but received no reply. Today I sent a follow up and guess what, it was returned with ‘Access denied’So much for customer service!

Ian · 31 May 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Greatly helpful and kind person - Ellie Foster

Greatly helpful and kind person. Super thanks to Ellie Foster ( Chicester centre)- she was very kind and gave us the most useful advice and guidance. Explained everything in detail without rushing through. Thank you so much Ellie for helping us with the journey of buying our new home.

Zaahid · 9 May 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Google

Very pleased! Alex Matis has been extremely helpful and professional. He has helped my partner find his first flat to rent and has checked in with us regularly with updates and offered guidance whenever needed. We really appreciated that he wasn’t too pushy when viewing. Well done Alex - great service!

L · 18 April 2022 · Holbrook & Co Hartlepool

★★★★★ 1/5

Google

Rating only, no written review.

Lynn · 22 March 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Google

Castledene Hartlepool have been great throughout my tenancy. Lizzie and Louise have been so helpful and whenever I've had an issue with something that needs fixing, they're so helpful and quick to respond/help. Thanks a lot!

Natalie · 22 March 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Google

Good team they have got and always willing to help out been at my new property just under a month and can't fault anything they have done for me. Louise, Lizzie & Abbey are excellent at what they do and very friendly 100% recommend you to look at getting a property from them

Connor · 22 March 2022 · Holbrook & Co Hartlepool

★★★★★ 5/5

Google

Rating only, no written review.

Denise · 18 March 2022 · Holbrook & Co Bishop Auckland

★★★★★ 3/5

Google

Rating only, no written review.

Thomas · 17 March 2022 · Holbrook & Co Seaham

★★★★★ 5/5

Google

Rating only, no written review.

Rashid · 17 March 2022 · Holbrook & Co Seaham