5/5
GoogleAfter recently moving home, Catherine was very helpful and responded quickly to my emails and calls. Would recommend 🙂
Trusted Agent profile
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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,972 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,431
Reviews on Trustpilot
All 3 offices
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Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,604 reviews · 173 on Google (4.6)244 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in PostcodeESTAS Best in Postcode 2026: SR7, SalesSeaham
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleIve had the pleasure of dealing with Jo Jones, with quite a tricky property to let based on the area. Jo not only got me a tenant, but got me the right tenant, helped organise everything I needed as I was a first time landlord, and made the entire process very easy. I would highly recommend
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHi everyone This is my first experience of collaborating business under Castledene Seaham and I am totally overwhelmed .. As a property investor I conduct business within multiple estate agents, however the service I have received from JULIA MALONEY ( INVESTMENT SALES MANAGER ) excels in every aspect .. Julia is a vast asset to Castledene and a pleasure to conduct business with .. Julia has been soo efficient in service , immediate responsive communication, goes the xtra Mile were possible, has a thorough understanding of my property requirements to build my PORTFOLLIO and is always aiming to tailor and Meet my requirements . Julia “Thank you “ from myself and all the staff @ SANCTUARY ESTATES GLOBAL LTD”.. We appreciate everything you have accomplished for us .. Diane Bell Director Sanctuary Estates
5/5
GoogleFrom the start of the process, Castledene Sales and Lettings have made the experience a brilliant one from initial viewing to signing our Tenancy Agreement. Shoutout to Heike who managed our application and demonstrated exceptional customer service and I would highly recommend anyone looking to rent, such as us, to go through Castledene Sales and Lettings. They managed to help us find the perfect property just for us and we cannot thank them and Heike enough for doing this.
5/5
GoogleWell where do I start, since meeting Julia I knew instantly I was in great hand's in selling my home. Julia is so friendly, professional, knowledgeable & absolutely goes above & beyond her duty to help me in my hour of frustration! Over this time I feel like we have became friend's & I will miss our communication's as she alway's calmed me down 😊. Thank you soo much you are a diamond. I would definitely recommend Julia & Casledene Sales & Letting's
Agent replied · 21 June 2024
Thanks Debbie, and we really appreciate the review - i will let Julia know, shes a good n ;)
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful girles
5/5
GoogleVery professional and helpful team Thank you Emily for all you done
5/5
GoogleStaff are fully supportive, great at communicating and provide an all-round great service. I can't thank them enough!
5/5
GoogleI have rented my property from hear for the past year the girls have always been helpful and very friendly. If you are looking for decent agents then i highly recommended hear.
5/5
GoogleRented a property for 3 and a half years with castle dene. Louise and Lizzie are very down to earth and nothing is to much for them. Great service, very helpful and friendly. Thanks for everything!
5/5
GoogleI have been working with Louise and Lizzie for just over a year now and I could not recommend their service highly enough. They go above and beyond when both securing and managing tenants, if you are a Landlord looking for an agent go no further!
5/5
GoogleHave used Castledene for several years and have always been 100% happy with the service provided. Louise & Lizzie always put customer satisfaction first and I would highly recommend to any landlord's looking to rent their property.
5/5
GoogleAlways get back to you always nice staff and very polite
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks for the review
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Racheal we have no knowledge of you or any of your contact details. Can you give us some feedback as to why you gave us a 1 star - Always looking how we can improve, OR you could ring the office on 0191 581 5709
5/5
GoogleGood customer service always phone back if you leave a voicemail
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
Want Holbrook & Co to help?
Send Holbrook & Co a message.
