5/5
GoogleExcellent service received from Julia during the purchase of a property
Agent replied · 21 June 2024
Thanks Jay, ill let Julia know
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,972 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,972 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,431
Reviews on Trustpilot
All 3 offices
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Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,604 reviews · 173 on Google (4.6)244 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in PostcodeESTAS Best in Postcode 2026: SR7, SalesSeaham
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Holbrook & Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDelighted with the customer service and kindness. Very organised and professional.
5/5
GoogleJulia Mahoney very knowledgeable, helpful and friendly. Would definitely recommend the company and her.
5/5
GoogleGreat service and professionalism from Julia...not had better . Lots of amateurs out there but this company certainly is not one of them !
Agent replied · 21 June 2024
Thanks Deepak
5/5
Googlecan't recommend this company enough Julia is extremely efficient and always available, I have recommended her to all buyers investors, highly recommended company..
Agent replied · 21 June 2024
Appreciate the review Graham
5/5
GoogleAmazing service, Jean is very helpful & lovely! Definitely recommend! Amazing Service, cannot recommend enough, amazing staff and so friendly. -Connor
5/5
GoogleWe're just about to start renting a property in Easington Village and needed a lot of guidance to go through the process of renting as we hadn't rented before, both being previous owners of property over the years. Jean helped us with our journey to completing the process in quick time, even in this time of lockdown.
Agent replied · 21 June 2024
Thanks Bob, hope you enjoy the property
5/5
GoogleBought a property in December that only recently completed. The staff in Castledene were helpful throughout, especially Julia. Highly recommend their services.
Agent replied · 21 June 2024
Thanks Norman, appreciate the review
5/5
GoogleWas a client with Castledene for five years best agents I've ever dealt with friendly polite helpful and totally professional. A big thank you for all the help and support especially Jean who deals with the lettings. Will gladly recommend and use Castledene again once again thank you for everything
5/5
GoogleWould like to thank & recommend Jean Pool for her highly efficient, professional, and friendly service she always gives me. Castledene have been managing my property for many years now & always find me excellent tenants. Always courteous & polite would recommend them for their high standards of service to landlords & tenants alike.
Agent replied · 21 June 2024
Thanks Moi
5/5
GoogleCastledene have been managing our property for a number of years. We have always been very satisfied with their service, they are responsive to our questions and very friendly and efficient in any dealings we have with them.
1/5
GoogleRating only, no written review.
1/5
GoogleThey have left me with no gas or hot water and i have 7 kids age from 5 month to 12 years
5/5
GoogleI have know hesitation in recommending the services of Castledene Bishop Aucklandand especially Jo Jones who has provided us with an excellent level of service in respect of the two rental properties they manage for us
5/5
GoogleI cant thank Jo Jones enough for a fantastic job she did on my dealings with the castledene bishop Auckland branch .. Thanx soo much Jo , and will definitely be using your professional services again and again.. 👍 …
5/5
GoogleI would thoroughly recommend Jodi Glendenning! We moved to Castledene after many years of struggling & Jodi ensured the move was seamless. She was professional, attentive & responsive. It was clear from the onset that she has the knowledge, skills & experience required but most of all she cares! This made the world of difference!
5/5
GoogleJean dealt with us young time lettings amazingly , ensure we were definitely sorted ,we can’t thank her enough and Julia came last minute to show us the house even though she didn’t need to A big Thankyou to castle dean team they are fantastic
Agent replied · 21 June 2024
Thanks Hannah, Jean is a super star isnt she
5/5
GoogleFantastic service start to finish, had all relevant paper work sorted & signed with keys signed over in less than 2 weeks. Holding deposit returned with in the first week, dealt with all queries and question I had straight away and dealt withbalot via email for me which was great duentonworking full time. 5* service would definitely recommend them!
5/5
GoogleExcellent service - Having relocated To the North East recently the team at Castledene Seaham (specifically Jean) have enabled a smooth and effortless transition by communicating openly and often as well as allowing frequent visits to the property, normally on short notice and during the weekend. Jean's open book approach and helpful character really sold a well rounded service that I'd be happy to tell friends and family about.
Agent replied · 21 June 2024
Thanks Nathan
5/5
GoogleI purchased my first buy to let through Castledene Seaham, who also oversaw a small refurb on the property. They have now found a blue collar tenant in record time! I am still looking to purchase further properties, and Castledene will be my first choice for fully managed lettings, I cannot praise them enough, very knowledgeable and very professional. I must mention Jean and Julia, who gave me lots of help and advice, nothing seems too much trouble. I would highly recommend these people to anyone. Many thanks guys.
Agent replied · 21 June 2024
Thanks John
5/5
GoogleMe and my partner have been renting through Castledene for 2 years. Throughout this time Lizzie and the team have been excellent in all matters. I …
5/5
GoogleI have been using Castledene and in particular the Harlepool branch for around 5 years now. …
5/5
GoogleLovely friendly staff especially JEAN who i dealt with on my let Jean was very very helpful very efficient i asked jean loads of questions as it was my first time renting nothing was a bother she even surprised me when i went to pick keys up and sign Jean had managed to get the landlord to buy blinds for all the windows which was absolutely brilliant really great service from JEAN. 🤗👍
5/5
GoogleSpoke to Jean today and what a absolute pleasure it was, totally professional and instantly dealing with my call, fantastic 👏
Agent replied · 21 June 2024
Thanks Stephen, ill let Jean know
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,604 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
Want Holbrook & Co to help?
Send Holbrook & Co a message.
