Trusted Agent profile · Surrey
Verified
★★★★★
271 reviews across 4 offices and 2 platforms
Hodders has four offices, in Addlestone, Chertsey, Egham and Ottershaw (Surrey). Together they have 271 reviews on two platforms, rated 4.4 out of 5 overall.
198
Reviews on Google
All 4 offices
73
Reviews on Facebook
Business-wide
Hodders's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleRating only, no written review.
Thank you so much for the 4-star review! We're delighted to hear that you had a positive experience with us. If you ever need any more assistance or have feedback to share, please don't hesitate to reach out. We appreciate your support!
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star review! We're delighted to hear that you had a positive experience with us. If you ever need any more assistance or have feedback to share, please don't hesitate to reach out. We appreciate your support!
5/5
GoogleRating only, no written review.
Thank you for the fantastic review! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. If you have any suggestions for how we can improve further, please feel free to share them with us.
1/5
GoogleRating only, no written review.
Hi Jimmy, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly. We hope we can change your views for the future. Kind regards, The Customer Care Team.
1/5
GoogleRating only, no written review.
Hi George, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly. We hope we can change your views for the future. Kind regards, The Customer Care Team.
1/5
GoogleVery poor communication. Went to view a property, and submit my offer. and then no respond at all for 4 days then i found out it has been let.
4/5
GoogleRating only, no written review.
We appreciate the stars, thanks.
3/5
GoogleFriendly and helpful
Thank you. Glad we were there to help.
5/5
GoogleBrilliant from start to finish. Communication was always prompt and helpful. Friendly and professional staff. Recommended estate agent. Many thanks!
5/5
FacebookWe are so grateful to the amazing Chertsey team. Richard and Matt were approachable, friendly and knowledgeable. They guided us through the entire process from start to finish knowing we were first time buyers. They kept us constantly updated and pushed everything through for us in time for Christmas. I couldn’t recommend the Hodders Chertsey team enough - Thankyou for everything!
5/5
FacebookWe are so grateful to the amazing Chertsey team. Richard and Matt were approachable, friendly and knowledgeable. They guided us through the entire process from start to finish knowing we were first time buyers. They kept us constantly updated and pushed everything through for us in time for Christmas. I couldn’t recommend the Hodders Chertsey team enough - Thankyou for everything!
5/5
GoogleMatt and the team were fantastic throughout the whole process from the point of booking in our initial valuation to arranging viewings and giving us our feedback. They were patient with us given our employment set up which is not always …
5/5
GoogleHodders in Addlestone are amazing! Extremely personable and they really seem to understand what you are looking for. Unlike other estate agents, they are not pushy or too forthcoming with their opinions on properties; they are honest and …
5/5
FacebookWe would highly recommend Hodders. Nick and the team were incredibly helpful, they kept us informed all the way through selling our home. Very efficient and very professional and caring serviec!! Thanks guys - you've been great!!!
5/5
FacebookHighly recommended- not just in terms of sales evaluation and marketing, but a service above and beyond from the whole team - especially during this pandemic crisis.
5/5
FacebookHighly recommended- not just in terms of sales evaluation and marketing, but a service above and beyond from the whole team - especially during this pandemic crisis.
5/5
FacebookI can not recommend the team at Hodders enough . They have looked after us so well during the sale of our house . Claire has been absolutely fantastic and so helpful . Thank you so much to you all . What a smooth experience !
4/5
GoogleFirst class client service from beginning to end.
Thank you for the kind words! We pride ourselves on providing top-notch client service from start to finish. We look forward to serving you again in the future!
1/5
GoogleAwful!!!!!!! Rang twice to see a house in Edgware and NO-ONE called us back. All I can say is poor vendor.
5/5
GoogleHave worked with Steven and team for over 12 years - they manage my rental property expertly and ensuring minimal issue/headache for me, which was my key priority. Always quick to respond, always available and always ready to go the extra mile - I won't use anyone else.
Thank you for your loyalty and trust in our services for over 12 years! We are delighted to hear that our team has consistently met your expectations. We are here to go the extra mile for you always. Looking forward to many more years of successful collaboration.
5/5
GoogleAbsolutletly fantastic experience from start to finish, Rob, the branch manager, was extremely responsive and kept me updated all the way through without the need to continously chase.
Thank you for the kind words! We're thrilled to hear about your fantastic experience with Rob. We take pride in our responsive customer service and will continue to provide updates proactively. Looking forward to serving you again in the future!
5/5
GoogleA* customer service from Michael. Very professional attitude. Never looked back once direvtions given . Excellent service. Will always deal with you Michael. Very reliable and trust worthy at all times. Always keeps you in pictures .
Thank you for your kind words! We're delighted to hear about your positive experience with Michael. We strive to provide excellent service and appreciate your loyalty. We look forward to serving you again in the future!
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star review! We're delighted to hear that you had a positive experience with us. If you ever need any more assistance or have feedback to share, please don't hesitate to reach out. We appreciate your support!
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star review! We're delighted to hear that you had a positive experience with us. If you ever need any more assistance or have feedback to share, please don't hesitate to reach out. We appreciate your support!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hodders has 271 reviews across its four offices, rated 4.4 out of 5 overall: 198 on Google, 73 on Facebook. Company-wide Facebook reviews for Hodders are counted once, not once per office.
Addlestone has the most, with 259 reviews rated 4.4 out of 5, followed by Chertsey with 57.
The four Hodders offices, by town:
