Trusted Agent profile · Surrey

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Hodders reviews in Addlestone, Chertsey, Egham and 1 more

4.4

★★★★★ Great

271 reviews across 4 offices and 2 platforms

www.hodders.net

Hodders has four offices, in Addlestone, Chertsey, Egham and Ottershaw (Surrey). Together they have 271 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

198

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

73

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Hodders's four offices, most reviewed first. Each has its own page.

Latest reviews from every Hodders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would highly recommend Hodders in Addlestone. Nick carried out the valuation very promptly, the photos were excellent with a very quick turnaround and the house was sold on the first day of viewings! Stephen was very helpful with the sale progression. Matt and Rob were also very helpful and supportive throughout the whole process. I would like to thank Rob in particular for guiding me through the final stages which were a bit more difficult. The whole team were friendly, understanding and professional, so many thanks to you all.

Sally · 18 October 2022 · Hodders Addlestone

Agent replied · 18 October 2023

Hi Sally! Thank you for your kind words, all the best 💜 …

5/5

Google

We have been amazed by the quality, efficient and professionalism of the service from Hodders when they sold out property for us. Especially Matt, who was our key point of contact throughout the sale. Whenever we needed any kind of update, the whole team were extremely helpful and we would without fail, always get the communication we wanted, which we did not find with other agents locally. I cannot recommend them enough. Brilliant!

Scott · 9 October 2022 · Hodders Addlestone

Agent replied · 22 April 2026

Thank you so much for your fantastic review and for choosing hodders to handle your sale. We’re delighted to hear that Matt and the wider team provided the level of service, communication and professionalism you were looking for. It’s especially rewarding to know we stood out compared to other agents locally. We truly appreciate your recommendation and wish you all the very best.

5/5

Google

I would highly recommend Hodders in Addlestone. Nick carried out the valuation very promptly, the photos were excellent with a very quick turnaround and the house was sold on the first day of viewings! Stephen was very helpful with the sale progression. Matt and Rob were also very helpful and supportive throughout the whole process. I would like to thank Rob in particular for guiding me through the final stages which were a bit more difficult. The whole team were friendly, understanding and professional, so many thanks to you all.

Sally · 30 September 2022 · Hodders Addlestone

Agent replied · 20 March 2026

Hi Sally! Thank you for your kind words, all the best 💜 …

5/5

Google

I have not words to describe how good and professional this agency is . We were so lucky to have them around, specially Rob . In the most difficult and challenging time for us he never give up . Always happy to help, taking care of us. Even if you feel down he will make things much easier and relax .Our new home it’s definitely team work! Thank you so much for such amazing service. We are really grateful. Kat & Robert !

Robert · 30 September 2022 · Hodders Addlestone

Agent replied · 22 April 2026

Thank you so much for your wonderful review, Kat & Robert. We’re delighted to hear that Rob was able to support and guide you through such an important and challenging time. Your kind words about his dedication and care mean a great deal to us and the wider team.

5/5

Google

We first looked at buying a property back in May and Hodders were extremely helpful and professional in identifying which properties we could realistically afford, and were quick to arrange viewings with a number of properties that fit our ideal criteria. Despite running through a couple of issues on the solicitor side of things which was of course out of Hodders control, we were able to enter a smooth process that resulted in us moving into our new property in September. Professional throughout and will likely use when we look to upsize.

Jamie · 30 September 2022 · Hodders Addlestone

Agent replied · 18 October 2023

Thank you Jamie.

5/5

Google

Working with Richard and Nick was such a pleasure. Richard went above and beyond in terms of liaising with the seller and ensuring positive comms between all parties. Post offer was equally good with Nick calling almost every week to see how I was doing with my property sale and updating me on the chains’ progress. Both were attentive, professional and accommodating and I couldn’t recommend Hodders more highly.

Julia · 30 September 2022 · Hodders Addlestone

Agent replied · 18 October 2023

Thank you for your kind review Julie, wishing you all the best!

5/5

Google

The team at Hodders Addlestone & Chertsey have been absolutely brilliant. From start to finish, they have been easy to do business with. Our main contact was Rob Alderton, but the entire team are polite, helpful and friendly. Rob was so efficient! He was proactive right from the start. He was very quick to reply to my emails or calls, he always had the information I needed and knew the sale very well at every stage of the process. I felt at ease and that everything was in their capable hands. His communication was excellent and I felt informed every step of the way. They have been a pleasure to work with and I would 100% recommend Hodders. Let them take the stress out of your next sale or purchase! We used the Addlestone & Chertsey Branches, everyone was awesome at every interaction and I can't thank them enough for the smooth sale of our property in really good time too! Thankyou so much.

Bev · 30 September 2022 · Hodders Addlestone

Agent replied · 18 October 2023

Thanks Bev, feedback is always greatly appreciated.

5/5

Google

Rob has been fantastic for helping us with our very first home! He has always explained everything to us so we understand as we are complete newbies. Rob has been amazing at keeping us in the loop when needed to be, aswell as replying super quick to any questions. We honestly thank you so much for all your help and making our first home purchase a breeze!

Kerri · 11 August 2022 · Hodders Addlestone

Agent replied · 20 March 2026

Thanks Kerri.

5/5

Google

Rob at Hodders was absolutely amazing for the sale of my property. He was very quick with responding to emails and calls and always had the right information to give me and was very helpful. All the other staff that I dealt with at Hodders were polite and helpful. I could not fault them and am very happy with the way they dealt with my sale of my property!

Paige · 7 August 2022 · Hodders Addlestone

Agent replied · 22 January 2025

Thanks Paige.

5/5

Google

Excellent customer service. Robert Murray just happens to be the best estate agent.

Anju · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Many thanks Anju. Pleasure to do business with you. Robert

1/5

Google

Rating only, no written review.

K · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Hi K, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly. We hope we can change your views for the future. Kind regards, The Customer Care Team.

5/5

Google

Really good service, both from Robert and from Sheryl - did all they could to progress our tricky sale and eventually got us a good price. Would definitely recommend.

Joe · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Dear Joe, Thank you for taking the time to review your recent experience you have had with our team at Benjamin Stevens Estate Agents Edgware. We're so happy you had a positive experience with us. Kind regards, Rob

5/5

Google

Rating only, no written review.

Michael · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you Michael

5/5

Google

The place for estate agents

Danny · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Hi Danny, thanks for your review, much appreciated.

5/5

Google

Rating only, no written review.

Rob · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you Rob.

5/5

Google

Just a shout out to Steven Fox, who not only made life managing my property easier, but was always a pleasure very helpful to deal with.

Stephen · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you Stephen, happy to help you. Steven.

5/5

Google

Rating only, no written review.

Andrew · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thankyou Andrew.

5/5

Google

Rating only, no written review.

Stefan · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you Stefan.

5/5

Google

A big thank you to Robert Murrey and to Cheryl for all the help given to me during my recent house purchase. Robert went above and beyond, offering support and advice which culminated in a smooth and quick purchase. I am now looking forward to making it my new home. I would have no hesitation in recommending them.

Melissa · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you for your lovely feedback Melissa. It's great to hear you had such a fantastic experience. We all hope you enjoy your new home for many years to come. The Customer Care Team.

5/5

Google

We are truly thankful to Judy Ciok for having helped us with the sale of our flat in Docklands. Judy took our case after another agency had mainly wasted our time for months and she was absolutely wonderful. She was super diligent, always available for questions/queries and definitely went above and beyond to get the sale done. Even when one of our potential buyers pulled out, she worked tirelessly to find another one very quickly so that we wouldn’t have to pull out of the offer on a house we’d made. Yesterday, we completed on the sale of our flat and purchase of our new home. We’d also like to thank Cheryl, our sales progressor, who was equally brilliant and pushed to get things done. Thank you, thank you, thank you! Melisa and Marc 😊😊

Mel · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Hi Melisa and Marc, Thank you for your lovely review about our team. We are happy to hear they could be helpful in everyway with your sale of your flat. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team

5/5

Google

Shania has been very helpful in managing the whole process seamlessly. Thank you for your great support

Uday · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you for your kind words! Shania is an invaluable member of our team, and we are delighted to hear about your positive experience. If you need any further assistance, please do not hesitate to reach out to us.

5/5

Google

Rating only, no written review.

Anand · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you Anand.

5/5

Google

Had Lisa as my agent. She was very helpful, kept in contact ensured everything was in place. She was always available to answer any questions or queries about the property. She made me feel important and welcomed. She is just a joy to talk to. Very caring and kind.

Yaa · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you, you are more than welcome :)

1/5

Google

In Response to the company’s comments. What part of ‘I have not personally used these so called estate agents’ is hard to understand. Regarding the owner. It’s not hard to see who Steven Wayne is to the company there’s enough material online to suggest this. You are correct I won’t be calling. Why would I wish to interact with such people. I just wish for people to know my humble opinion and findings. Good luck in your future endeavours. Regarding DISHONEST , RUDE … borderline evil what they have done to the elderly of the area I have not personally used these so called local honest estate agents due to not having properties. I am a person of the community who supports elderly people and addresses any issues they may be having. Due to the nature of my work I have been forced to write this review on behalf of the people who have been mistreated by this company. These people cannot comprehend writing a Google review. It’s come to the point where time and time again I have heard bad things about this agency regarding dishonesty and having an agenda which does not consider the clients best interest at all. I have seen the owner on social media portraying himself as a good local business man. And also pretends to be a part of MY community. The amount of innocent people who are elderly who have been mistreated and made fun off when they try to visit the office is ridiculous. I have heard this from within my community and many other cultures. There seems to be a trend of individuals who belong too ethnic minority groups. If a company can take advantage of an elderly person it says a lot about the services they will provide as a whole.

Lavie · 22 June 2022 · Hodders Addlestone

Agent replied · 22 June 2026

What a strange review, you have never dealt with us yet you have an opinion. Surely if you know who the owner of the business is surely you would contact me to discuss issues you may feel are happening which aren't I don't know who you are to make these accusations but if you genuinely feel we have done something call us instead of hiding behind a google review our number is 020 8958 1118 I'm guessing you wont call though

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hodders

How many reviews does Hodders have?

Hodders has 271 reviews across its four offices, rated 4.4 out of 5 overall: 198 on Google, 73 on Facebook. Company-wide Facebook reviews for Hodders are counted once, not once per office.

Which Hodders office has the most reviews?

Addlestone has the most, with 259 reviews rated 4.4 out of 5, followed by Chertsey with 57.

Where are the Hodders offices?

The four Hodders offices, by town:

  • Addlestone: 126 Station Road, Addlestone, Surrey, KT15 2BQ
  • Chertsey: 15 Windsor St, Chertsey, Surrey, KT16 8AY
  • Egham: 86 High St, Egham, Surrey, TW20 9HF
  • Ottershaw: 4 Brox Rd, Ottershaw, Surrey, KT16 0HL
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