Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLisa Hunt was the agent for helping me to rent the studio flat. She was responsible and very helpful, provided a good overall coordination between tenant and landlord. I could finally rent the studio flat within a reasonable time frame. She also available to provide advice on my questions or queries based on her best understanding. Many thanks for her assistance so far.
Chuen · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for your kind words! We are thrilled to hear about your positive experience with Lisa. Providing excellent service and assisting our clients every step of the way is our top priority. Please do not hesitate to reach out if you have any further questions or need assistance in the future.
★★★★★ 5/5
GoogleI dealt with numerous agents across London in my search for a rental property and Shania stood out from the crowd. Genuinely attentive to my requirements. A breath of fresh air in a stressful time. Thank you Shania!
Michelle · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for your kind words! We're thrilled to hear that Shania was able to make your rental property search a positive experience. We appreciate your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleThis is the best estate agent, highly recommended. Robert Murray and his colleague Pardeep Singh in Ealing helped me to sell my property, excellent work. Thank you.
Nancy · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Hi Nancy, Thank you for your lovely review about our team. We are happy to hear they could be helpful with your sale of your property. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
★★★★★ 5/5
GoogleMarc Coetzee is a reliable person who will give me a lot of helpful advice. He has a lot of professional knowledge and is familiar with all aspects of the construction of the property, so his advice to me is very valuable. And he's warm, honest and punctual. I highly recommend him to buy or sell a house
Mi · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for recommending Marc! We're delighted to hear about your positive experience. Providing valuable advice and professional knowledge is our top priority. We appreciate your kind words and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GoogleGreat to deal with, staff very helpful.
Richard · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Hi Richard, Thank you for your lovely review about our team. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
★★★★★ 1/5
GoogleClueless, lack professionalism
Isa · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Dear Isa, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you would give us another chance. Kind regards, Customer Care Team.
★★★★★ 1/5
GoogleRating only, no written review.
Iosif · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Hi Iosif, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly info@benjaminsteves.co.uk. We hope we can change your views for the future. Kind regards, The Customer Care Team.
★★★★★ 5/5
GoogleRating only, no written review.
Simon · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for your 5-star review! If there's anything we could help you in the future, don't hesitate to contact us!
★★★★★ 5/5
GoogleAdam did a great job selling my one bedroom flat in Edgware, went very smoothly
Dustin · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for your feedback! We’re glad to hear that Adam did a great job selling your flat and that the process went smoothly. If you need any assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleRating only, no written review.
Robbie · 22 June 2022 · Hodders Addlestone
Agent replied · 22 June 2026
Thank you for your 5-star review! If there's anything we could help you in the future, don't hesitate to contact us!
★★★★★ 5/5
FacebookReally happy with the service I received from Alannah with my rental apartment. The whole process was stress free and I moved in in days. Thank you very much.
Ali · 26 April 2022 · Hodders Chertsey
★★★★★ 4/5
GoogleRating only, no written review.
LISA · 20 March 2022 · Hodders Addlestone
Agent replied · 22 April 2026
thank you for your ratings.....
★★★★★ 4/5
GoogleRating only, no written review.
Piyush · 20 March 2022 · Hodders Addlestone
Agent replied · 22 April 2026
Thank you for your star rating!
★★★★★ 5/5
GoogleVery helpful and friendly. A wealth of knowledge regarding statics and pleased to give information as assistance.
Robin · 20 March 2022 · Hodders Addlestone
Agent replied · 22 April 2026
Thank you for your review. We’re glad you found the support helpful and informative.
★★★★★ 5/5
GoogleFriendly personal service. Bottom line they get the job done as quick as possible. Communication very good. Would highly recommend.
Paul · 20 March 2022 · Hodders Addlestone
Agent replied · 18 October 2023
Thanks for your review Paul 💜 …
★★★★★ 5/5
GoogleHodders have been a pleasure to deal with from start to finish. Very professional, efficient and brilliant at keep me up to date with the progress of the sale.
Caroline · 20 March 2022 · Hodders Addlestone
Agent replied · 18 October 2023
Thank you Caroline! We wish you all the best.
★★★★★ 5/5
GoogleWe sold our property through Hodders and the service from the Addlestone team was fantastic. Wouldn’t hesitate to highly recommend to anyone buying or selling.
Adam · 20 March 2022 · Hodders Addlestone
Agent replied · 18 October 2023
Hi Adam, thank you for your review 💜 …
★★★★★ 5/5
GoogleMatt N and the team were wonderful in helping me find my new home. They were always available on the phone, just the right amount of communication and really helpful. Matt would give me regular updates and really helped things to run smoothly. Would really recommend.
Amarjit · 20 March 2022 · Hodders Addlestone
Agent replied · 22 April 2026
Thank you so much for your kind words. We’re delighted to hear that Matt and the team were able to support you so well throughout your journey. Providing the right level of communication and keeping things running smoothly is exactly what we aim for, so it’s great to know this made a difference. We really appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
FacebookThroughout the entire process from reservation to completion of the new build property, in the middle of the Covid-19 Pandemic and beyond, the service and attention received by the personnel at Hodders, Chertsey, was second to none, and most certainly 'above the call of duty' on occasions. Special thanks and appreciation must go to Nicole - She has the patience of a saint. Thank you againx
Carole · 24 February 2022 · Hodders Chertsey
★★★★★ 5/5
FacebookHodders were very professional from start to finish in the way they handled our house sale. Richard, Nick, Matt and the team were very responsive to our requests, handled viewings without any fuss and provided good feedback. We have no hesitation in recommending them.
Philip · 5 January 2022 · Hodders Chertsey
Agent replied · 24 October 2025
Thank you Phillip Marlow, Happy New Year! 💜
★★★★★ 5/5
FacebookWe sold out house quite quickly - within weeks during the pandemic to our surprise!
Matt and his team were very friendly and helpful during the process and we felt they knew what they were doing and were always very organised and professional with viewings etc.
Thank you
Samaira · 22 December 2021 · Hodders Chertsey
Agent replied · 24 October 2025
Thank you for your lovely review Samaira 💜
★★★★★ 5/5
FacebookRob was superb. Professional, went above and beyond to keep me updated throughout the whole process. Thanks so much
Hannah · 22 November 2021 · Hodders Chertsey
★★★★★ 5/5
GoogleWe sold our house in October with hodders, they were extremely professional. Brilliant service received by each individual who works there. Very quick at answering the phone each time we called and answering our questions straight away. A big thank you to Nick, Matt & Steven who ensured that we were kept in the loop the whole way through the process. Thank you again for making it a much smoother moving process.
Samantha · 9 October 2021 · Hodders Addlestone
Agent replied · 22 April 2026
Thank you so much for your kind words, it really does mean a lot to the whole team. We’re delighted to hear that your experience with hodders was such a positive one, and that our communication and responsiveness made the process smoother for you. Moving home can be stressful, so it’s great to know we were able to support you every step of the way.
Nick, Matt and Steven will be especially pleased to receive your thanks, we’ll be sure to pass this on to them. Thank you again for choosing us.
★★★★★ 1/5
GooglePoor communication - do not return calls for days and days on end.
When you do finally get to speak to the 'right' person, the attitude is so poor and unprofessional!
If I were the Vendor selling the house I was after viewing, I would be extremely disappointed with the 'service' this agent is offering.
Danny · 22 June 2021 · Hodders Addlestone
Agent replied · 22 June 2026
Dear Danny, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you give us another chance. Kind regards, Customer Care Team
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