5/5
GoogleThis five star review is for Liam who we couldn’t fault throughout a turbulent sale, really appreciated the support that he provided both myself and my husband.
Trusted Agent profile · Cambridgeshire
Verified
Hockeys Estate Agents reviews in Cambridge and Willingham
★★★★★
624 reviews across 2 offices and 4 platforms
Hockeys Estate Agents has two offices, in Cambridge and Willingham (Cambridgeshire). Together they have 624 reviews on four platforms, rated 4.8 out of 5 overall.
465
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
53
Reviews on View Agents
All 2 offices
25
Reviews on Trustpilot
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers21 reviews
Hockeys estate agents were great. We had a very long and drawn out process between selling, buying and a probate case on the property that we were buying. Both ...Read all 21 from sellers
Buyers10 reviews
I recently used Hockeys to buy my first home and couldn’t fault the service they provided. Jeremy arranged a second viewing on the property I bought at very ...Read all 10 from buyers
Our offices
Hockeys Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hockeys Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe had a great experience with Hockey's. Phillip was our main point of contact initially and was patient and understanding. Poppy and Liam were also very helpful with later parts of the process. We would reccomended Hockey's to anyone looking to sell their house!
5/5
GoogleGreat team helpful and considerate. Kept us informed throughout. Street App very helpful. I would recommend and use again.
5/5
GoogleGreat experience with Hockeys, very efficient and competent. Matt has been a pleasure to deal with.
5/5
GoogleVery helpful and professional service, would strongly recommend
5/5
Googlearranged a viewing for me at really short notice, great team
5/5
GoogleI’d recommend using Hockeys. The thoughtful and professional staff were excellent
5/5
GoogleHad a viewing with Matt today, incredibly friendly and professional. Made everything very clear and simple while making the viewing enjoyable, top marks.
5/5
GoogleFabulous customer service. Definitely 5 stars. Particularly impressed with the prompt communication from Poppy and Joao.
5/5
GoogleWe had a truly fantastic experience selling our home with Hockeys Cambridge. From start to finish, the whole process was smooth and stress-free. The communication and support we received were outstanding, we were kept updated every step of …
5/5
GoogleI’m extremely pleased with my house purchase through Hockeys. Philip and Poppy went above and beyond to guide me through the process, answering all my questions and making everything feel smooth and straightforward. …
5/5
GoogleWe’ve just sold a flat and bought a house in Cambridge through Hockeys, and the experience was excellent from start to finish. They achieved a great price for our flat, and the whole process felt smooth and well-managed. Philip and Poppy in …
1/5
GoogleRecently viewed a property in Barrington. What an awful experience! When we arrived at our agreed appointment time it was clear other people were still viewing the property so we went into the garden with guy from Hockeys. He seemed ill …
Agent replied · 20 March 2026
Dear Melanie, Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent experience viewing a property with us, it clearly fell short of … More
5/5
GoogleMy husband and I chose Hockeys to guide us on our journey to our fist house hunting. We couldn't be happier, they were professional, present and kind. We have collected our house keys today. Thank you all for your hard work
5/5
GoogleGreat experience buying our new home with hockeys. Can’t fault the Communication and keeping us in the loop with what can be a stressful time. Thank you Kathy
5/5
GoogleWe instructed Hockeys for the sale of our property in Cambridge. They were professional and helpful throughout the process. They helped us to get a fantastic price for our house and made a stressful process as easy as possible. I'd definitely recommend them
5/5
GoogleThe Hockeys Team handled our sale well. As problems arose, as they inevitably will, the entire team, and Poppy in particular during the last few weeks, were always quick to help.
5/5
GoogleFantastic experience selling and buying with Hockeys. They were very responsive (especially over the phone) and proactive. Poppy especially was absolutely fantastic in getting things done between the various solicitors. Sometimes estate …
1/5
GoogleNot Recommend it lies staff
Agent replied · 20 March 2026
Thank you for your review. We have thoroughly checked our records and cannot find any details matching your name or any recent interaction with our office. Additionally, we have spoken directly with the law firm you have also left a review for, and they have also confirmed that they have no record of you. We take all feedback seriously and are keen to resolve any genuine concerns. If you believe there has been a misunderstanding, please do get in touch with us directly at 01223 356054 or email me directly on liam.u@hockeys.co.uk so we can look into this further. Kind regards, Liam Upton Hockeys Estate Agents
1/5
GoogleNot Recommend
Agent replied · 20 March 2026
Thank you for your review. We have thoroughly checked our records and cannot find any details matching your name or any recent interaction with our office. Additionally, we have spoken directly with the law firm you have also left a review … More
1/5
GoogleAwful service, I'm trying to buy my first house and I've already had a couple issues with them, they assume you just know everything about buying a house when you are a first time buyer, would never recommend.
Agent replied · 20 March 2026
Dear Mr Navarro Thank you for your feedback, and we’re genuinely sorry to hear that your experience hasn’t met your expectations. Buying your first home can feel overwhelming, and we do our best to support all buyers, especially first-time buyers, through each step of the process. To clarify, we did accept your offer, but during our discussions, you mentioned that you had an offer on another property and needed time to decide which one to proceed with. You also acknowledged that, if this home wasn’t right for you, someone else would likely be interested. As agents, we’re legally and professionally obligated to act in the best interests of our vendor, which includes ensuring that any sale progresses promptly and with certainty. We’re sorry this has left you feeling unsupported, and we appreciate the opportunity to clarify the situation. If you have any further concerns or would like to discuss anything in more detail, we’d be happy to speak with you directly. Kind regards, Liam Upton
5/5
GoogleFrom the very start I felt confident in Hockeys and that didn't waiver, despite my onward selling experience feeling a little like a roller coaster ride. A ride with no seat belt; frustratingly stalling for what feels like an eternity at the peak, only to drop vertically within a seconds notice, while the person behind repeatedly pukes in your hair. You think it's near the end of the ride, thank goodness, huge sighs of relief, maybe one more loop, no, alas- it's three more loops and one goes backwards. Sincerest of thanks to Philip, Joao and the team and especially Poppy, who dealt with my own roller coaster of emotions in a calm, empathetic and professional manner. Never an email ignored or query unanswered. Keeping me up to date, even if there were no updates! An invaluable part of the process. I would highly recommend Philip and Hockeys to any prospective sellers - you're in safe hands.
5/5
GoogleMy partner and I recently got a house through hockeys and they were fantastic. Matt was the most helpful and friendly estate agent we’ve met. His passion for the job and how genuine he is made the viewings so much more enjoyable and I’m so glad we were able to get a house through him. 10/10 experience with fantastic customer service from the whole team. Would highly recommend.
5/5
GoogleAfter the sad loss of my parents, our family home of 64 years needed to be sold. It was a difficult decision to choose which estate agent to use. Liam visited our family home and was sympathetic as to why we needed to sell. Liam was very friendly and offered great advice. This is why we chose Hockeys. Our experience was very positive and all members of the team were friendly and worked hard to get the house sold. With a special thank you to Liam, Poppy, and Joao for their calmness, prompt responses and professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hockeys Estate Agents
How many reviews does Hockeys Estate Agents have?
Hockeys Estate Agents has 624 reviews across its two offices, rated 4.8 out of 5 overall: 465 on Google, 81 on Facebook, 53 on View Agents, 25 on Trustpilot. Company-wide Facebook reviews for Hockeys Estate Agents are counted once, not once per office.
Which Hockeys Estate Agents office has the most reviews?
Cambridge has the most, with 571 reviews rated 4.7 out of 5, followed by Willingham with 134.
Where are the Hockeys Estate Agents offices?
The two Hockeys Estate Agents offices, by town:
- Cambridge: 10 Mill Road, Cambridge, Cambridgeshire, CB1 2AD
- Willingham: 23 Church Street, Willingham, Cambridgeshire, CB24 5HS
What do sellers say about Hockeys Estate Agents?
21 reviews from sellers, rated 4.7 out of 5 on average. For example, Christine wrote: "Hockeys estate agents were great. We had a very long and drawn out process between selling, buying and a probate case on the property that we were buying. Both ..."
What do buyers say about Hockeys Estate Agents?
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "I recently used Hockeys to buy my first home and couldn’t fault the service they provided. Jeremy arranged a second viewing on the property I bought at very ..."
