Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
GoogleI cannot thank Melissa enough for all her help in finding my partner and I our flat at such short notice. This greatly reduced the stress of moving 400 miles from Scotland. Thank you very much!
Thank you for taking the time to leave us your kind comments, Sarah. We wish you all the best settling in to your new home in Haywards Heath.
5/5
GoogleBrilliant experience with Henry Adams, Jane and Jade did an amazing job in all stages from offer through to completion, this was especially important when others in the chain weren't moving as quickly as we needed, it was tight but in the end we hit the move date and everything worked out, can't recommend them enough!
5/5
GoogleJane and Jade helped us every step of the way with buying our first home. They gave us a brilliant service and kept us informed at all stages, as well as making sure the other parties were doing their bit. Highly recommended.
Thank you, Richard. We're so pleased we were able to help you buy your first home. Congratulations, we hope you make some fantastic memories.
5/5
GoogleWe couldn't have asked for a better letting agents to help what could of been a very stressful experience, a much easier one. Melissa was great, always in contact and keeping us in the loop. She went above and beyond to make situations easier for us as we were moving from quite far away. Thank you Melissa, and thank you Henry Adams!
Thanks for the great feedback Katie, we hope you enjoy your new home.
5/5
GoogleFrom the initial meeting (with a considered and realistic valuation), through photography and brochure preparation, to managing our eventual sale, we have been very impressed by the level of care, attention and professionalism at Henry Adams - having remarked on many occasions throughout the process how Jade and Jane do much to rebuff the traditional view of estate agents! We wouldn't hesitate to recommend or to use Henry Adams again.
5/5
GoogleHenry Adams have been brilliant, really supportive and always on hand when needed for questions big or small! As managing agents of a flat owned by my family, they've really made the letting process easy and enjoyable despite some set backs along the way (at no fault of their own!) Melissa and Jade keep in touch at all times and it's greatly appreciated.
Thanks for the kind comments and feedback Amber.
5/5
GoogleRating only, no written review.
4/5
GoogleVery approachable and helpful
Thanks for the feedback and review Andrew.
5/5
GoogleFrom personal experience we recieved a professional and efficient service from Henry Adams (Bognor Regis Office) - I would recommend them to any landlord letting properties in the area . Dr Paul Ridoutt
That's great, thank you very much Paul
5/5
GoogleI recently let out a property with Henry Adams and with James' help the process couldn't have been smoother. Right from the word go, he and the Henry Adams team were nothing but helpful and made me feel very comfortable in renting out my property. The marketing of the property was superb and within a few days James had found suitable tennants. Very much looking forward to carrying on my relationship with Henry Adams for many years to come!
Fantastic, thank you so much for your kind words.
5/5
GoogleHighly professional and efficient service through out the whole sales process. I was kept up to date and they liased with all parties solictors to reach a speedy conclusion
5/5
GoogleExcellent service, very good communications both up and down the chain. Highly recommended. There is a clear benefit in using a local agent.
5/5
GoogleThe team were supportive and efficient. They liaised brilliantly with my buyer and I had a sense of personal care throughout. I am glad I chose an independent, local agent.
5/5
GoogleExcellent service from Henry Adams from beginning to end. Staff are always kind and knowledgable. I felt I was treated very well and they always took time to talk to me. Would definitely recommend!
5/5
GoogleThe Henry Adams team were simply fantastic. Sold my home within 4 days of it going on the market. Personal, professional, efficient service. Nothing was too much trouble. Really couldn't have asked for more.
4/5
GoogleHenry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.
5/5
GoogleI am thrilled i chose Sarah Harvey from Henry Adams. We invited all of the Horsham agents to value our property and discuss their proposition, but Sarah was the most personable and knowledgeable of those we saw. It was an easy decision to make, and one that more than worked to our advantage. Not only did we enjoy a smooth sale process, she also negotiated a better price than we had hoped for. Sarah is an asset to have on your side if you want to sell your house, and i cannot recommend her highly enough.
Thanks so much for the feedback Nigel, glad we could help make the process go smoothly for you!
5/5
GoogleHighly professional and efficient service through out the whole sales process. I was kept up to date and they liased with all parties solictors to reach a speedy conclusion
5/5
GoogleThe team were supportive and efficient. They liaised brilliantly with my buyer and I had a sense of personal care throughout. I am glad I chose an independent, local agent.
5/5
GoogleExcellent service from Henry Adams from beginning to end. Staff are always kind and knowledgable. I felt I was treated very well and they always took time to talk to me. Would definitely recommend!
5/5
GoogleThe Henry Adams team were simply fantastic. Sold my home within 4 days of it going on the market. Personal, professional, efficient service. Nothing was too much trouble. Really couldn't have asked for more.
4/5
GoogleHenry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.
5/5
GoogleNeeded to move from Hove to Haywards Heath due to work. Tried several letting agents with not much luck then found Henry Adams.I found them so pleasant and very helpful right from the start. They soon found me the ideal property which was fantastic.All was going well until my past was causing problems and I thought I lost the property but that wasn't to be the case Lucy was so understanding and went out of her way to sort things out she was fantastic and because of Lucy and Henry Adams iam now sitting in the property very happy writing this review. Thank you
Dear Anthony, Thank you for taking the time to leave us a review and for your kind comments. Lucy was especially pleased she could help you finalise the paperwork so you could move into the home you most wanted. Good luck and if you ever need our services again, don’t hesitate to call.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
