Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
GoogleSam Illingworth and Alex Harvey are two of the best real estate professionals my family have ever dealt with. They are empathetic and understanding and committed to delivering a great service.
Thank you very much, we really appreciate your comments.
5/5
GoogleOverall Henry Adams were fantastic. During what was a difficult purchase for several reasons outside of anyone’s control Sam Illingworth managed to smooth the process and hold the deal together. Would highly recommend.
Thank you very much, we really appreciate your comments.
5/5
GoogleSophie was very helpful and efficient. We moved back to the UK from abroad and needed a property urgently. We struggled getting a property with other agents. Sophie was brilliant and came up with the perfect property for us in a jiffy. 👍 Well done and Thank you Recommended !!! …
5/5
GoogleFantastic agency, quick to respond and a pleasure to deal with. Gave them an idea of what we were looking for and they offered some out of the box ideas which we ended up renting as it was perfect. Sophie and Hannah have been great. would 100% recommend this team.
5/5
GoogleWe have recently let out a flat through Henry Adams and I must say they were refreshingly brilliant! Attention to detail and really prompt action to any requests etc. We would highly recommend them and if I ever need to let another flat they would be my first port of call.
5/5
GoogleHenry Adams are absolutely brilliant! I rented a house through them recently. They were super fast, friendly and professional throughout the process. After moving in they have been extremely helpful too. I would certainly recommend them and will definitely use them again in the future.
5/5
GoogleHenry Adams provided a very efficient service for our house purchase. Their Sales Manager Alice Peach kept us informed of the progress of our purchase and provided more information on the progress of our house sale than the combined efforts our our solicitor and our sales estate agent. I would recommend Henry Adams and if I ever move again, they would be my first choice of estate agent.
Thank you so much for your feedback Laurence.
5/5
GoogleSelling a house is seldom straightforward, there's always a few twists and turns and unexpected turn of events to increase stress levels. Our experience was no different but Henry Adams and in particluar Sarah Harvey who handled our sale did an incredible job keeping the deal on track. I was impressed with her professional approach, speed of response and commitment to ensuring the sale progressed and making sure our concerns were always properly addressed. She always got back to us and gave the clear impression she was in control. A credit to her team, thank you.
Thank you so much for your comments David.
5/5
GoogleI have been looking for a property in Haslemere and dealt with a number of estate agents but found the staff at Henry Adams to be very good. Always attentive, professional and pro-active. 5* can’t recommended them highly enough!
Fantastic, thank you!
5/5
GoogleIt was an amazing experience with Henry Adams when we dealt with them for a flat to rent in Haslemere. Daniel Wood was the letting manager who deserves great appreciation in showing the flat in no reluctance and to deal with all our needs quicky. The communication was faster as compared to other agencies either through email or phone calls. The process was quick and professional. All of the process except application form is online so we don’t loose the copy of them, as we get a copy emailed. No concerns, very happy with their service.⭐️⭐️⭐️⭐️⭐️...
Excellent, thank you for your review.
5/5
GoogleLove dealing with Adrian and his team :)
Glad to hear it! Thank you for reviewing us.
5/5
GoogleAlways an excellent, friendly and professional service from the team at Henry Adams in Horsham!
5/5
GoogleExcellent service, very good communications both up and down the chain. Highly recommended. There is a clear benefit in using a local agent.
5/5
GoogleSam Illingworth and Alex Harvey are two of the best real estate professionals my family have ever dealt with. They are empathetic and understanding and committed to delivering a great service.
Thank you very much, we really appreciate your comments.
5/5
GoogleOverall Henry Adams were fantastic. During what was a difficult purchase for several reasons outside of anyone’s control Sam Illingworth managed to smooth the process and hold the deal together. Would highly recommend.
Thank you very much, we really appreciate your comments.
5/5
GoogleSophie was very helpful and efficient. We moved back to the UK from abroad and needed a property urgently. We struggled getting a property with other agents. Sophie was brilliant and came up with the perfect property for us in a jiffy. 👍 Well done and Thank you Recommended !!! …
5/5
GoogleFantastic agency, quick to respond and a pleasure to deal with. Gave them an idea of what we were looking for and they offered some out of the box ideas which we ended up renting as it was perfect. Sophie and Hannah have been great. would 100% recommend this team.
5/5
GoogleWe have recently let out a flat through Henry Adams and I must say they were refreshingly brilliant! Attention to detail and really prompt action to any requests etc. We would highly recommend them and if I ever need to let another flat they would be my first port of call.
5/5
GoogleHenry Adams are absolutely brilliant! I rented a house through them recently. They were super fast, friendly and professional throughout the process. After moving in they have been extremely helpful too. I would certainly recommend them and will definitely use them again in the future.
5/5
GoogleHenry Adams provided a very efficient service for our house purchase. Their Sales Manager Alice Peach kept us informed of the progress of our purchase and provided more information on the progress of our house sale than the combined efforts our our solicitor and our sales estate agent. I would recommend Henry Adams and if I ever move again, they would be my first choice of estate agent.
Thank you so much for your feedback Laurence.
5/5
GoogleI am thrilled i chose Sarah Harvey from Henry Adams. We invited all of the Horsham agents to value our property and discuss their proposition, but Sarah was the most personable and knowledgeable of those we saw. It was an easy decision to make, and one that more than worked to our advantage. Not only did we enjoy a smooth sale process, she also negotiated a better price than we had hoped for. Sarah is an asset to have on your side if you want to sell your house, and i cannot recommend her highly enough.
Thanks so much for the feedback Nigel, glad we could help make the process go smoothly for you!
5/5
GoogleSelling a house is seldom straightforward, there's always a few twists and turns and unexpected turn of events to increase stress levels. Our experience was no different but Henry Adams and in particluar Sarah Harvey who handled our sale did an incredible job keeping the deal on track. I was impressed with her professional approach, speed of response and commitment to ensuring the sale progressed and making sure our concerns were always properly addressed. She always got back to us and gave the clear impression she was in control. A credit to her team, thank you.
Thank you so much for your comments David.
5/5
GoogleCourteous, efficient and sensitive to the needs of the individual. Thank you Melissa Twinn for your help.
Hi Alan, we are so pleased you had a great experience with our lettings team at Haywards Heath and thank you for taking the time to give us your feedback!
5/5
GoogleMelissa at Henry Adams was fantastic! She made the whole letting process easy and stress free. Would recommend.
Thank you for the kind feedback left for our lettings team, here in Haywards Heath. Any further help, please don't hesitate to ask!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
