Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

1/5

Google

AVOID. Terrible service. Agent and the office have little consideration for your money and time other than to take what they can.

Yass · 20 January 2026 · Henry Adams Horsham

5/5

Google

I had the pleasure of dealing with Christina at Henry Adams in Storrington for the recent purchase of my new house. She was, at all times, professional, friendly and prompt. The purchase was hassle free and she was always there at the end of the phone to deal with any queries I had. On the odd occasions when she was not available another member of the team assisted me with the same level of professionalism. I highly recommend their services.

Catherine · 16 January 2026 · Henry Adams Storrington

Agent replied · 16 April 2026

Thank you so much for this lovely review Catherine, we really do appreciate it. Congratulations on your new home!

5/5

Google

We couldn’t have got better service and support than that provided by Steve and the rest of the staff working with him. They were all truly incredible, carrying out the work they did to get a really long chain through to completion. Thanks again to everyone, Len and Jean

Leonard · 16 January 2026 · Henry Adams Storrington

Agent replied · 16 April 2026

Thank you Len and Jean for leaving us such a kind review, we really do appreciate it.

5/5

Google

I had a great experience with this letting agent from start to finish. Alex has been a great help and made the process a lot easier. Communication was clear and prompt, and they were always professional and helpful. Any issues were dealt with quickly and efficiently, making the whole renting process stress-free. I would happily recommend them to anyone looking to rent.

Paul · 16 January 2026 · Henry Adams Storrington

Agent replied · 16 April 2026

Thank you so much for your kind review Paul, we really do appreciate it.

5/5

Google

Excellent service, managed to secure a buyer quickly in a difficult market. The sales team were very supportive throughout and followed everything through. Highly recommend

Nicky · 16 January 2026 · Henry Adams Petersfield

Agent replied · 16 April 2026

Thank you for leaving us a review Nicky, we really do appreciate it.

5/5

Google

They had exactly the right balance being freindly and not " pushy " The lead up to exchange with 5 in the Chain was really unpleasant but they were always on the end of the phone and Toby personally waded in at 4PM on the last working day for solicitors on Friday the 19th to push the exchange through. Anyone can handle an easy transaction it's the really difficult ones that show proper customer service.

James · 16 January 2026 · Henry Adams Haslemere

Agent replied · 16 April 2026

Thank you for taking the time to leave us a review James, we really appreciate it and all the best for the festive period.

5/5

Google

We couldn’t recommend Henry Adams Estate Agents - especially Toby Miller - more. From a first time buyer’s perspective, he made the process incredibly simple, had excellent communication with rapidly quick responses and made it a great experience throughout! Thanks for all your help!

Emily · 16 January 2026 · Henry Adams Haslemere

Agent replied · 16 April 2026

Thank you so much Emily! We're very grateful for your kind review.

5/5

Google

Buying and selling a house is one of the most stressful things you can ever do. We instructed Will Papworth to be our estate agent and to help us move. This turned out to be one of the best decisions I made in 2025. He is simply brilliant and is a safe pair of hands to get the job done. There were issues in the chain, as there always are, and he somehow managed to use his cool, calm and skillful powers of negotiation to ensure it all went smoothly. I trusted him to deliver and he did. I would recommend him to anyone. Excellent job!

Abigail · 16 January 2026 · Henry Adams Horsham (50 Carfax)

1/5

Google

Rating only, no written review.

Rosie · 11 January 2026 · Henry Adams Haywards Heath

Agent replied · 11 October 2026

We are sorry to see your one star review. We cannot find you on our system. Please contact our Sales Manager Kyran Fielder with your feedback so we can address any issues.

5/5

Google

I had a great experience securing my tenancy with the support of the agency. The process was smooth and stress-free, and my property manager, Alex Bush, was especially helpful throughout. Alex was responsive, approachable, and made sure I had all the information I needed at every step. I really appreciate the clear communication and professionalism. Thank you for making the move so easy!

Chiedza · 11 January 2026 · Henry Adams Storrington

Agent replied · 16 April 2026

Thank you for your kind review, we really appreciate it.

5/5

Google

We purchased our house through Henry Adams Storrington and Ben and his team were always so helpful and kept us in the loop. As the property was previously rented, James and the rental team also helped enormously with sorting out a few issues that occurred along the way. So overall an excellent experience and we would highly recommend Henry Adams Storrington.

Jan · 11 January 2026 · Henry Adams Storrington

Agent replied · 16 April 2026

We really appreciate you taking the time to leave us a review Jan, thank you so much.

5/5

Google

Excellent service selling and buying properties.

Andrew · 25 December 2025 · Henry Adams Emsworth

Agent replied · 8 January 2026

Thank you Andrew, much appreciated.

5/5

Google

Sold our house with Henry Adams. The process was very straightforward, the communication was good and timely, would recommend.

Paul · 17 December 2025 · Henry Adams Horsham

5/5

Google

Sold our house with Henry Adams. The process was very straightforward, the communication was good and timely, would recommend.

Paul · 16 December 2025 · Henry Adams Horsham (50 Carfax)

5/5

Google

I bought my house through Henry Adams EA and can say that Mark was super quick to respond and made the whole process clear and easy from start to finish. Couldn't recommend him higher. Good team at the office too.

Heather · 12 December 2025 · Henry Adams Haslemere

Agent replied · 16 April 2026

Thanks Heather, much appreciated!

5/5

Google

The best of many experiences I have had with an estate agent. We felt Mark was friendly, honest and always working above and beyond to push things forward.Communication was excellent, viewings and appointments were well orchestrated and followed up and we were kept in the loop at all times.

Mark · 12 December 2025 · Henry Adams Haslemere

Agent replied · 16 April 2026

We are vert grateful for this kind review Mark, thank you so much.

5/5

Google

Aga was very helpful throughout the process, meeting every question with patience and thought out answers. If you're searching for a professional who is clearly dedicated and organised, I highly recommend Aga. Thank you!

Patrycja · 9 December 2025 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 12 December 2025

Thank you so much Patrycja! We are very grateful for your kind review.

5/5

Google

Toby, Mark and the entire team were fantastic. Our property had been on the market for quite some time, but they remained persistent, optimistic and committed throughout the process. Their communication was excellent, and no problem was ever too big for them to handle. Thanks to their hard work, we finally achieved a successful sale. We’re extremely happy with the service we received and would highly recommend them!

Glara · 5 December 2025 · Henry Adams Haslemere

Agent replied · 12 December 2025

Thank you so much Glara! This review is so lovely to read and the whole team really appreciate it.

5/5

Google

We are so grateful to Henry Adams and mostly to Will Papworthfor all the help he gave us with selling and moving. The process was a little tricky at times, however Will really looked after us and always communicated everything so well. …

Sunshine · 22 November 2025 · Henry Adams Horsham

5/5

Google

I’d highly recommend Henry Adams in Haslemere. Mark and Toby have been extremely helpful and very patient with us while we found our new home. Thank you both.

Caroline · 21 November 2025 · Henry Adams Haslemere

Agent replied · 12 December 2025

Thank you Caroline, we really appreciate your review.

5/5

Google

Very happy with the service from Mark and the team who made buying easy. Very proactive, quick, helpful and accommodating from start to finish. Couldn’t fault anything and would highly recommend their services.

Ian · 21 November 2025 · Henry Adams Haslemere

Agent replied · 12 December 2025

Thank you so much Ian, your review is much appreciated.

5/5

Google

The team at Henry Adams could not have been more helpful. Polite, friendly and super efficient in handling the purchase of our new property. I would thoroughly recommend them.

Amanda · 17 November 2025 · Henry Adams Horsham

5/5

Google

Very happy with the service from start to finish. Good communication and sound advice in a tricky market. Very customer friendly. Particular thanks to Nick.

David · 17 November 2025 · Henry Adams Horsham

5/5

Google

Henry Adams have been great to work with as we moved into the area. Extremely responsive and supportive whilst offering a variety of other services and recommendations (i.e. removals) has made the whole move much easier. Much thanks to Alex and the team.

Max · 16 November 2025 · Henry Adams Storrington

Agent replied · 16 April 2026

Congratulations on your new home Max and thank you so much for your kind review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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