5/5
GoogleJade was very professional and in short time she founded an House for as, giving the best customer service and support that we need it.
Trusted Agent profile · West Sussex
Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Our offices
Henry Adams's 10 offices, most reviewed first. Each has its own page.
- Henry Adams Bognor Regis (25 High Street)25 High Street, PO21 1RS481 reviews · 285 on Google (4.7)7 in the last 90 days
- Henry Adams Horsham (50 Carfax)50 Carfax, RH12 1BP393 reviews · 198 on Google (4.6)20 in the last 90 days
- Henry Adams Horsham50 Carfax, RH12 1BP383 reviews · 193 on Google (4.6)12 in the last 90 days
- Henry Adams StorringtonMulberry House The Square, RH20 4DJ359 reviews · 165 on Google (4.8)8 in the last 90 days
- Henry Adams Haywards Heath1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX336 reviews · 135 on Google (4.9)12 in the last 90 days
- Henry Adams HaslemereGeorgian Court, High Street, GU27 2LA331 reviews · 134 on Google (4.9)4 in the last 90 days
- Henry Adams Petersfield24 Lavant Street, GU32 3EW313 reviews · 119 on Google (4.3)6 in the last 90 days
- Henry Adams Middleton-On-Sea128 Middleton Road, Middleton-on-Sea, PO22 6DB, PO22 6DB247 reviews · 57 on Google (4.9)4 in the last 90 days
- Henry Adams Emsworth15 North Street, Emsworth, PO10 7BY, PO10 7BY235 reviews · 41 on Google (4.2)9 in the last 90 days
- Henry Adams Billingshurst35 High Street, RH14 9PP208 reviews · 19 on Google (4.9)4 in the last 90 days
Reviews on Google
Showing 1,345 reviews on Google only. Show every review
Google5/5
GoogleEmma was great throughout the process. Quick and efficient in her process and dealt with all questions I had in a professional way.
Agent replied · 15 March 2024
Thank you so much for your review.
5/5
GoogleHenry Adams provide an extremely professional & friendly service. The team at Horsham are always helpful. Would highly recommend.
5/5
GoogleHannah and the team where very friendly , helpful and professional . i would have no hesitation in recommending them , i have used other letting agents in the past who come nowhere near them for customer service .
1/5
GoogleNot a recommendation for those renting houses in Horsham as therefore they will con you out of the money at the end of your tenancy and also they will conveniently act fast for plumbing issues but any other issue i.e mould near window seals broken garage door operating machines etc. they will not act upon that their service is rubbish and useless anyone renting a house with an agency Henry Adams is NOT a recommendation as therefore they may be racist lazy any pictures taken to report the problem will get deleted or shredded and thrown away and they will do anything until they win the point across services are slow financially greedy and cruel they are also evil so anyone renting a house with Henry Adams is asking for a death wish (PUBLIC NOTICE IT IS A CRIMINAL OFFENCE TO REPORT USERS THAT ARE TRYING THEIR HARDEST TO PREVENT OTHER PEOPLE FROM FALLING INTO THE TRAPS OF HENRY ADAMS AS THEREFORE WHAT IS WRITTEN DOWN EXPLAINS THE TRUTH ABOUT THIS BUSINESS AND HOW ITS BEING ASSESSED).
5/5
GoogleWe moved into a rented property managed by Henry Adams recently. The service was very friendly and they went the extra mile to move things quickly for us. Would definitely recommend. Alex
5/5
GoogleThis company provided a very professional introduction & found our tenant extremely quickly. Their team come across very friendly & I already like how quick they respond to any outstanding.
5/5
GoogleHenry Adams were extremely processional when dealing with our application to rent. The whole process were done in a record time and we were kept up to date during the whole process.
5/5
GoogleWe can't thank Sophie enough for the endeavour she has put in on our behalf. A delightful and professional manner and approach. you are lucky to have her.
5/5
GoogleIt's been a pleasure working with everyone in the lettings team at henry adams. Always very efficient, friendly and reliable. We all look forward to working with you in 2020. From everyone at blue gas and heating
5/5
GoogleEmma was great and helped us get a lot of questions answered about the house we were buying. Quick and efficient in her responses and dealt with all questions I had in a professional way.
Agent replied · 15 March 2024
Thank you for reviewing us, we really appreciate it.
1/5
GoogleWe would not recommend Henry Adams as an estate agent. There was poor communication from them at every step. We always had to phone them to gain any information. We found their knowledge and expertise lacking.
Agent replied · 15 March 2024
We pride ourselves on first class customer service and are of course disappointed to read your review. We are sorry to learn of your disappointment and would welcome the opportunity to discuss in more detail. Please do contact nicholas.hapgood@henryadams.co.uk who will be pleased hear from you.
5/5
GoogleMyself and my family recently moved in Highwood Horsham , to a property let by Henry Adams. The whole procedure was really quick and clear in terms of understanding. The letting team was very helpful and provided guidance and support through the whole process.
5/5
GoogleI cannot praise the entire team at the Horsham branch highly enough. They dealt with everything for us, at a very distressing time. They worked so hard to find the right buyer and the right price. Best experience I have had in dealing with estate agents. Thank you Henry Adams.
Agent replied · 15 March 2024
Thank you so much Sheila, very glad we could help.
5/5
GoogleI cannot fault Henry Adams. Sophie and the team were all very professional and couldn't have been more helpful. The property was excellent, their responsive to queries and assistance was second to none and my time at the property was a breeze !! Would recommend them to any prospective renter
5/5
GoogleVery happy with the service provided by Henry Adams after viewing a few properties with Hannah. Although i decided to go with another property, she and the whole team were extremely helpful, dealing with everything i threw their way both professionally and in a friendly manner!
5/5
GoogleWe dealt with Sarah, Sophie and Jade throughout the process of finding the property and relocating from the NE Scotland. They were understanding, helpful and always prompt with any correspondence and questions that we had. Sarah went above and beyond with her advice when we collected the keys. But a huge thank you to all the team. Would highly recommend.
5/5
GoogleHenry Adams in Horsham are a fantastic estate agent who sold our beautiful house. The professional service provided by their sales staff was worthy of 5* Both Alison and Emma are brilliant and very professional and I fully recommend them both to sell your property
Agent replied · 15 March 2024
Thank you so much for your review!
5/5
GoogleI would Like to thank everyone at Henry Adams, especially Ali for all their help in finding me a nice house. Being a single person trying to find a property nothing was any trouble, which was not the case in some agents. Being at the end of the phone was a great help nothing was a problem for them. Great agency great people.
Agent replied · 15 March 2024
Our pleasure Sue and thank you for your kind review.
5/5
GoogleFrom my very first phone call to Jade at Henry Adams until signing on the dotted lines, Jade and the Team could not have been more helpful. We had sold our house and were in a hurry to find new accommodation. Jade said it could be done in three weeks and amazingly it was! Very happy in our new home.
5/5
GoogleOverall my experience with Henry Adams has been very pleasant. Jade and Sophie have both particularly been very helpful and efficient. Being new to the UK, trying to arrange a first rental can be very daunting. Jade and Sophie have made this process alot easier! I would absolutely recommend Henry Adams.
5/5
GoogleI would highly recommend Henry Adams Horsham to anyone buying or selling a property. Not only were they able to sell our property and provide thorough regular feedback they were able to match us to a house that was perfect for our growing family and ensure it all went through smoothly. Many thanks to Ali and the team x
Agent replied · 15 March 2024
Thank you Amelia, we love matching people to their ideal home and really appreciate your review.
5/5
GoogleHenry Adams have been brilliant from advising me what to buy as a rental property to finding tenants and managing the relationship between us all. They also look after my two properties well and keep me informed as and when if any work is needed and are happy to proactively manage this on my behalf. I find them easy to deal with, friendly and very professional.
5/5
GoogleEmma Crouch from Henry Adams, Horsham helped us purchase our first home and we had a excellent experience. Professional, helpful, informative and great at keeping things ticking along made the process so much smoother. We received the keys only 9 weeks after our first viewing... AMAZING! Thanks Emma and all the team at Henry Adams
Agent replied · 15 March 2024
Thank you Rikki and congratulations on your new home! We hope you have a lovely first Christmas there.
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Awards
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Henry Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 2025
2025 1 award EA Masters 2025 winners
- WinnerEA Masters 2025: Best Estate Agent Guide Awards, Lettings, Medium (6 to 20 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Berks, Hamps, Isle of Wight Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Henry Adams
Which Henry Adams office has the most reviews?
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
Where are the Henry Adams offices?
The 10 Henry Adams offices, by town:
- Billingshurst: 35 High Street, Billingshurst, RH14 9PP
- Bognor Regis (25 High Street): 25 High Street, Bognor Regis, PO21 1RS
- Haslemere: Georgian Court, High Street, Haslemere, GU27 2LA
- Havant: 15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY
- Haywards Heath: 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX
- Horsham: 50 Carfax, Horsham, West Sussex, RH12 1BP
- Horsham (50 Carfax): 50 Carfax, Horsham, RH12 1BP
- Middleton-On-Sea: 128 Middleton Road, Middleton-on-Sea, PO22 6DB, Bognor Regis, PO22 6DB
- Petersfield: 24 Lavant Street, Petersfield, GU32 3EW
- Storrington: Mulberry House The Square, Storrington, RH20 4DJ
Has Henry Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
