5/5
I dealt with Mark and Toby buying a property in Petworth. They were extremely efficient and their communication was great. Thank you for all your help!
Agent replied · 16 June 2024
Thank you for your review!

Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
I dealt with Mark and Toby buying a property in Petworth. They were extremely efficient and their communication was great. Thank you for all your help!
Thank you for your review!
5/5
Toby and the team were so helpful and took care of everything for the sale of my Mothers house. This was a very sad time to see the family home go but Toby and his team took all the pressure off, therefore taking away the stress and the pain! Thank you
So glad we could be of help Christina, thank you for your review.
5/5
From first entering their office in Haslemere to the successful completion of our house sale, Toby and his team have been simply amazing. With Toby's knowledge of the area, his skills in identifying 'genuine' potential buyers, his negotiation skills and his professionalism, certainly made the whole process much easier. We were always kept in the loop throughout the process and Toby's advice and guidance ensured that we achieved a realistic outcome. If you have a property to sell, I would confidently recommend Toby and his team.
Thank you so much for taking the time to write this, we really appreciate it.
5/5
I cannot thank Toby and his team at Henry Adams in Haslemere enough, from the time of our initial meeting; Toby was utterly professional, supportive and considerate to our needs. From start to finish the process of selling my property was made far less stressful by the entire team; who provided guidence and support through the whole process. I cannot thank them all enough; i would have no hesitation in recommending them in the future. Thank you to them all!!!
Thank you so much for your lovely review, we really appreciate it!
5/5
Toby has been absolutely amazing whilst helping us to sell our property. It has been a bit of a tricky journey but his professionalism has been consistently outstanding and I would thoroughly encourage everyone I know to sell their property with him. He is very easy to talk to and he has ALWAYS dealt with any queries very quickly. He has made the whole experience of selling our property much easier and I am so thrilled we used Henry Adams.
This is fantastic to read, thank you so much for reviewing us.
5/5
A very professional team, very knowledgeable and was kept well informed with updates throughout the entire sale process. Made selling the house a stress free, a big thank you to all the team.
5/5
Jo Standing made the process of selling the flat so much easier. Nothing was too much trouble for her and we really felt she became a friend as she helped us negotiate the completion. Thank you so much Jo!
We'll make sure Jo reads this, thank you for your review!
5/5
Jo Standing provided outstanding service in our search for a property in the Billingshurst area. We would have absolutely no hesitation in recommending her and the Henry Adams Billingshurst team.
5/5
We have recently been dealing with an agent from Henry Adams ( Jade Hill ) right from our initial viewing of the property which was conducted by her and through to our application for tenancy of the property. Jade has been so incredibly helpful, informative in the kindest way and has a great deal of patience ! We found her service to be impeccable and highly efficient and she showed a great deal of empathy with her friendly disposition; all has gone smoothly thanks to her professional expertise and organisation. We definitely owe her a huge vote of thanks for her superb service and we are deeply appreciative to have had such an excellent experience delivered with such genuine care and proficiency. Peter and Lindy Sherliker.
Thank you Peter and Lindy, we really appreciate you taking the time to write such a lovely review, we will make sure Jade reads it.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for reviewing us.
5/5
Rating only, no written review.
1/5
dont trust them
1/5
Andrew Algar in Commercial won't go out his way to help just sends generic replies to requests.
We are sorry to hear that you feel that the service level was not as expected on this occasion. We understand that Andrew has made direct contact with you regarding this matter and we hope the issue can be resolved.
5/5
Consistent professional working relationship with the Henry Adams Horsham Lettings team. Thank you!
5/5
The team were so helpful, prompt and always available to ask questions. Would highly recommend
5/5
Team very helpful I recomend Big Thank you for lady Jade Hill for make everything so fast and helpful she was amazing in everything very professional
5/5
Sam and Nick were very responsive and helpful throughout the whole purchase process.
Thank you for reviewing us.
5/5
Great team, really went the extra mile to get our purchase over the line in the tight time frame we had.
Thank you so much Toby, we really appreciate your review.
5/5
Very professional without losing the personal touch. The team were excellent in responding to emails and dealt with any problems efficiently , would highly recommend
5/5
Clare, Emma and the team have been amazing, thank you very much for all the input, guidance and bringing about a successful outcome!!
Thank you Andrew.
1/5
one of henry adams staff try to screw us over with the deposit just because when we were moving and didnt have time to let them show the house to the new tenants
Good afternoon, thank you for your comments and we are sorry to hear that you are disappointed with the outcome of your deposit return. I admit we are a little confused about your query and the points raised, but naturally we do not wish to cause distress to you, and I would like to reassure you that we acted on the landlord’s behalf as an Introduction agent whilst of course acting in accordance with your requests. I would be more than happy to answer your queries in more detail, so by all means please do give our office a call on 01403 282500 should you wish to discuss further. Kind regards, Henry Adams Lettings.
1/5
Awful business, avoid at all costs. they treat tenants like 2nd class citizens and there are more estate agents in Horsham than pubs. Go Elsewhere
5/5
Great agents, friendly & welcoming, professional and keep you informed every step of the way. Special thanks to Ali and Emma for selling my property.
Thanks Charlie, we work really hard to make sure selling or buying with us is as easy as possible. Congratulations on the sale.
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The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.