5/5
Took a long time but they worked hard to get it sold. Thanks to Gail and Kate at Henry Adams
Agent replied · 17 June 2024
Thank you for your review!

Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
Took a long time but they worked hard to get it sold. Thanks to Gail and Kate at Henry Adams
Thank you for your review!
1/5
Not very helpful at all the staff in bognor need to learn some people skills on the lettings agents side
We are sorry and concerned to read your feedback, our Branch Manager Danielle will contact you immediately to discuss your concerns.
5/5
Amazing service and lovely chat with one of the staff members who went above and beyond to accommodate us and show us round
Thank you so much for reviewing us, we really appreciate it.
5/5
First class service. Danielle was very helpful and I would recommend her and her team to other Landlords and tenants.
Thank you for taking the time to review us.
5/5
Great service from start to finish from everyone at Henry Adams. Special thanks go to Jane who has been such a great help and nothing was ever too much trouble. Thank you all!
Thank you so much for your review!
5/5
Outstanding service from Henry Adams in finding our new house, and in particular Callum Henn who was exceptional in his research and follow up.
Thank you for your review, we really appreciate it.
5/5
Fantastic company to work with and I have No hesitation in recommending them , very responsive and professional at all times. The people in the office are always very approachable which is just what you need when renting a property out
Thank you for your review.
5/5
We recently purchased a bungalow, through Henry Adams bognor, all very friendly and helpful staff, Jane was absolutely fantastic from start to finish, she went above and beyond to help us through a very stressful time, would highly recommend them.
Thank you so much for reviewing us, we really appreciate it.
5/5
Jane Barlow, what can I say? I can't find the words to thank her enough for the 'above and beyond' customer service we have received in relation to our purchase. Exceptional. Thank you Jane
Thank you so much for your review, this has been passed on to Jane. We really appreciate it.
5/5
From the word go, they have gone above and beyond there customer services. We bought a house in april and have only just exchanged as it was going through probate... They constantly updated us on the procedure and regular emails. You cannot fault henry Adam's at bognor Regis, especially Gail who showed us around the house, and jane who has been on top form. Fantastic company and we cant thank you guys enough... We look forward to showing u the end results. Thanks again ladies x
Congratulations on your new home and thank you so much for your lovely review.
5/5
My wife and I both have absolutely no hesitation in recommending Henry Adams . They certainly are showing everybody the way it should be done .straight talking , professional,friendly,helpful and polite .And above all they get the job done . We couldn’t have wished for any better .. big thanks to the whole team in the bognor office ..
Thank you so much for your review, we really appreciate it!
5/5
All you’ve ever heard or read about Estate Agents (always negative), you can forget when dealing with Henry Adams Estate agents. I cannot speak for the Company per say., but can whole heartily vouch for Mr. Callum Henn. Never have I been so impressed with someone in this field until today. A young, yet surprisingly mature man, who embraces every aspect of his job with diligence, courtesy, consideration and most of all knowledge. Yes an Agent who knows his properties, who guides you to the pluses and suggest alternatives for the minuses. How has answers to questions...amazing. I could go on, but suffice it to say he is one in a million in his field and Henry Adams should cherish him, as an absolute asset.
Thank you so much Nicholas, this is such a lovely review and we will make sure Callum reads it!
5/5
Excellent company. A special mention for Danelle and Lucy so helpful and very efficient both a great asset for your company. We wanted a short term rental having just moved to the area until we brought our own place Danelle and Lucy was very helpful in every way possible. Once again thank you for a great service
Thank you so much for your kind review Paul, so glad we could be of help.
5/5
We chose another agency to place our home on the market and have lived to regret it sadly! Since launch we’ve had more contact from Hannah Frost at Henry Adams, West Sussex than our own agent. She instilled in me a confidence that when we next go back on the market (we’ve actually decided to stay where we are for a while as we’ve become so disillusioned) we will have one easy choice, to go with Henry Adams ...who are clearly far more proactive than reactive whilst always being both professional and approachable......Far from what we’ve received from our own agent...that’s a whole other story ....a catalogue of errors that were barely acknowledged and never apologised for. We look forward to working with Hannah in the future , where we know we will get service worthy of it’s name and not feel as if we are just another number.
Thank you so much for your review, sorry to hear of your experience and we look forward to working with you in the future.
5/5
Henry Adams Estate Agents, Bognor Regis were extremely professional and enthusiastic in the marketing of my property that resulted in the eventual sale. I found all members of the staff with whom I came into contact to be courteous and conscientious. I was particularly impressed with Callum HENN who made great efforts to identify properties that would be of interest to me.
Thank you so much for your lovely review, we really appreciate it.
5/5
Henry Adams staff, Gail and Jane at the Bognor office found a suitable buyer for my mother's house and have bent over backwards in helping to make the sale happen, overcoming issues as the appeared and acting as intermediary to fix issues until the contract exchange took place. Jane even left the shop to visit the house clearance people down the high street when they could not be contacted by phone; sorted that problem. I'd recommend Henry Adams at Bognor to anyone looking for a proactive estate agent.
This is great to read, thank you so much for reviewing us.
5/5
Henry Adams have been great to lease through and are highly recommended. They were quick to fix any issues and kept us well informed throughout the tenancy with any visits or maintenance. A very professional service and a pleasure to deal with.
Thank you so much Miguel, we really appreciate your review.
5/5
I recently dealt with Jane Barlow on my property purchase. Jane was very on the ball and knew exactly what was happening with every property in the chain. She was extremely professional and helpful and kept my fully informed at all times. Would definitely recommend others to work with Jane on their property deals!
Thank you so much for your review Fahad, we will make sure Jane reads this.
5/5
I can't praise the team at Henry Adams in Bognor highly enough. Would definitely recommend them. They have been fantastic throughout the sale of my house. Jane in particular gets a special mention for all she did to help me finally exchange contracts on the house I wanted to purchase - simply the best!
Thank you so much for this lovely review Pam, so glad we could be of help!
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for reviewing us.
5/5
Rating only, no written review.
1/5
Andrew Algar in Commercial won't go out his way to help just sends generic replies to requests.
We are sorry to hear that you feel that the service level was not as expected on this occasion. We understand that Andrew has made direct contact with you regarding this matter and we hope the issue can be resolved.
5/5
Consistent professional working relationship with the Henry Adams Horsham Lettings team. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.