Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Great customer service. Very professional.

Bianca · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you for reviewing us Bianca, we really appreciate it.

5/5

Google

Nick at the Horsham office has provided excellent service in the sale of our flat.PositiveResponsiveness, Quality, Professionalism

John · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you for your review John, we really appreciate it.

5/5

Google

We have had the best experience with Henry Adams. They are really great and so easy to talk to.

Holly · 17 June 2021 · Henry Adams Horsham (50 Carfax)

5/5

Google

A wonderfully smooth process as a new tenant. Moved in a week ago and HAL have been very supportive and responsive. Many thanks!

Jeremy · 17 June 2021 · Henry Adams Horsham (50 Carfax)

5/5

Google

just one word - Amazing, that the best way to describe our experience. Alison Martin went above and beyond in this very difficult times for us. She saved the day and is our hero. Thank you!PositiveResponsiveness, Quality, Professionalism

Christopher · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you so much Christopher for this lovely review!

5/5

Google

Bought a property in Horsham through this branch. Great experience throughout, with brilliant communication from Ali (branch Assistant Manager). Would definitely use again!

Jamie · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you so much for reviewing us Jamie!

5/5

Google

Recently moved in to a rented property and Jade was a fantastic help to throughout the whole process, always on hand to answer questions, communication was very clear about the process and not to forget we was in the middle of a pandemic which the move didn't feel like this at all. Highly recommend using Henry Adams.PositiveResponsiveness, Professionalism

Ben · 17 June 2021 · Henry Adams Horsham (50 Carfax)

5/5

Google

We have recently exchanged on a purchase through Henry Adams in Horsham. Nick Hapgood dealt with the matter and was fantastic. He helped overcome a number of delays caused by the solicitors and was always on hand to answer calls/emails. We are very grateful to him for getting the matter over the line and would have no hesitation in recommending him and his team.PositiveResponsiveness, Quality, Professionalism

Chris · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you for your review Chris, we really appreciate it.

5/5

Google

We have just sold our house with Henry Adams having originally purchased it through them 7 years previously. We were very impressed with them as buyers and so our decision to list with them, this time as sellers was an easy one. I cannot fault any of the team, the photos were of a great standard as was their lead generation and supportiveness throughout the entire process. We had a good number of quality viewings and were under offer within weeks. Post offer being accepted all the way to exchange they were fantastic. I cannot fault Henry Adams and have now experienced this estate agent as both a buyer and seller.PositiveResponsiveness, Quality, Professionalism

Emma · 17 June 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you so much for this lovely review Emma, we really appreciate it.

5/5

Google

Excellent, so helpful

Sue · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Sue, much appreciated.

5/5

Google

Fantastic customer service throughout. Very quick to respond. Would strongly recommend.

E · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much!

1/5

Google

Maybe if we were not feed miss leading info at start of the process they may have managed a bit higher.

Alan · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

I know that Toby and his team will be extremely disappointed to receive this review. They work tirelessly for all clients in trying to achieve the best possible outcomes but in these unprecedented times can only see transaction through as fast as the chain will allow (We fully appreciate how frustrating this can be.) I know that Toby will be contacting you directly to try and move things forward.

5/5

Google

very good service and professional team, all managed smoothly and with a personable attitude.PositiveProfessionalism

JOnathan · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Jonathan, much appreciated.

5/5

Google

Our estate agent helped drive our purchase through, even going to lengths of driving contracts about the country.PositiveResponsiveness

Ruth · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you for your review Ruth, we really appreciate it.

5/5

Google

Toby and his team provided an excellent, helpful, friendly, efficient and professional service - I highly I recommend them to anyone in the area. I cannot thank them enough!

Isabel · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Isabel, we really appreciate your review!

5/5

Google

We had a great experience with Mark, Toby and Florrie buying our new home in Haslemere. They worked to keep the process moving and us informed throughout. A great start to life in Haslemere!PositiveResponsiveness, Quality, Professionalism

L · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you for your review and welcome to Haslemere!

5/5

Google

We bought our lovely new home through Henry Adams. Florrie instinctively knew what would suit us. She, Toby and Deborah were all very professional and friendly.

Gillian · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Gillian, this is lovely to read and we really appreciate it.

5/5

Google

We found Henry Adams in Haslemere a very helpful and professional agent. They listen to there clients and are very proactive. Mark Thomas was our contact who did an excellent job in selling our property quickly. Fully recommend them as an agent.

Donovan · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Donovan!

5/5

Google

Henry Adams (Haslemere) provided us with a first class service at a competitive rate in helping us to sell our house. What particularly impressed us was that they were so pro-active and very professional. Their advice was always sound and, indeed, they were prepared to provide advice with our house purchase which went beyond the call of duty. All of this was provided with a smile and good humour. What more could you ask. We have no hesitation in providing a well-merited 5 star assessment.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

This is lovely to read Peter, thank you so much.

5/5

Google

Writing on behalf of my partner Mark and his mum: Henry Adams, comprising Toby and his team, have been the best agents we have experienced in many moves over the years. From what has been a testing time trying to sell pre-Brexit and then during lockdown ...Toby’s communication was prompt and helpful throughout - and we always felt looked after and valued, even when things were slow moving. Would highly recommend these estate agents whose standards of service are way above the majority in our view.PositiveResponsiveness, Quality, Professionalism

Julie · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you for your review Julie, much appreciated.

5/5

Google

Wouldn't hesitate recommending Henry Adams when buying. They were great from start to finish and made sure the process was seamless. We were kept updated throughout and are very grateful to Toby and his team! Thank you

Posie · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Posie! We really appreciate it.

5/5

Google

Toby, Florrie and Mark helped us to sell our home during the pandemic - they were great to work with, always professional and very responsive to our needs. I wouldn’t hesitate to recommend Henry Adams Haslemere if selling your home in this area.PositiveResponsiveness, Professionalism

Kenneth · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Kenny, we really appreciate your review.

5/5

Google

A huge thank you to Toby and his team (it was a joint effort!) for helping to sell our apartment. I shopped around and although not the cheapest in Haslemere, we liked Toby's proactive hands-on approach. The team were always on the end of the phone and chasing until exchange. I wouldn't hesitate to recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you for your review Sam, we do appreciate it.

5/5

Google

We are so grateful to everyone at Henry Adams Haslemere for all they did to manage our sale. Every aspect, from the valuation and photographs at the start to the launch day, negotiations and exchange was handled with professionalism and care. Every member of the team is delightful to work with but special mentions must go to Toby and Florrie. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Arabella · 17 June 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Arabella, we really appreciate your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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