Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

K · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you Kreshnik

5/5

Google

Rating only, no written review.

Meg · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you for your review Meg.

5/5

Google

Rating only, no written review.

Susan · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you for your review.

5/5

Google

Rating only, no written review.

Katherine · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you for your review.

5/5

Google

Rating only, no written review.

Jan · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you for reviewing us Jan.

5/5

Google

Very professional and efficient company. My new flat contract was sorted very quickly and there was excellent communication throughout.

Michaela · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much for your review Michaela.

5/5

Google

Fantastic service from Paul. Always kind and courteous! Would not hesitate to recommend Henry Adams to friends and family.

Alice · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you Alice, your review is much appreciated!

5/5

Google

Paul, Melissa and the wider team at Henry Adams were unfailingly polite and helpful even when things got a bit complicated. They were quick to respond and happy to suggest ways to resolve things. We would absolutely use them again and recommend them without hesitation. Thanks so much for all your help.PositiveResponsiveness, Professionalism

Rachel · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Rachel, we really appreciate your review.

5/5

Google

We are over the moon with the service we have received from Henry Adams. Certainly the best agents we have ever worked with. Couldn’t recommend them enough. All members of the team were extremely helpful, communicative and responsive. Thank you for all your hard work!

Georgina · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much for your review Georgina, much appreciated.

5/5

Google

Whilst the sale of my house wasn't straightforward and became quite stressful - Paul Dryden of Henry Adams was extremely helpful. I always had prompt follow up after all viewings and whenever I raised a query or asked for an update he would come back to me very quickly. He was proactive and professional in all his dealings, and I cannot rate him highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Claire! We do appreciate your review.

5/5

Google

It was a real pleasure working with Paul and the team to get my house sold. Paul was consistent in his determination, help and support to sell my property, He was also patient and understanding, especially when there was lots of toing and froing. I did shop around when looking for an estate agent and there was something different about Henry Adams. They were professional, prepared and enthusiastic at our first meeting, which continued right through until the property was sold. So, I would definitely recommend Henry Adams to anyone wishing to sell their house.PositiveResponsiveness, Quality, Professionalism, Value

Sandra · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Sandra, this is lovely to read and we really appreciate it.

5/5

Google

Paul Dryden at Henry Adams has been absolutely wonderful during a tricky house purchase. He has responded quickly to all our emails and queries, and worked so hard to chase the chain to ensure we exchanged contracts. Thank you so much Paul for your hard work, we are so grateful. Would highly recommend Henry Adams.PositiveResponsiveness, Quality, Professionalism

Grace · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you for your review Grace!

5/5

Google

We recently purchased a property through Henry Adams and I truly can not fault the service we experienced with them from start to finish! Paul was always incredibly understanding, he put up with all my emails and was really supportive. I will fully recommend them to all family and friends who require an estate agent as they offer a truly personal service. Thank you guys!PositiveResponsiveness, Quality, Professionalism

Philippa · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Philippa! We really appreciate your review.

5/5

Google

Big thank you to Henry Adams for such a professional service. The manager Paul Dryden was helpful, patient, professional, responsive to emails and to returning phone calls. The process became complicated and lengthy and Paul liaised with estate agents and solicitors to ensure we got to completion. I can thoroughly recommend Henry Adams estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Julianne · 24 October 2021 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much for reviewing us Julianne.

5/5

Google

We recently purchased our first home with Emma Crouch from HA and we can't complain. Emma was responsive, always came back to me with an answer and even thought the process was long we are now happy in our new home.PositiveResponsiveness, Professionalism

Mariana · 27 August 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Congratulations on your new home and thank you for your review!

5/5

Google

I was in frequent contact with Emma during the conveyancing process which was, at times, problematic. I found her to be calm. informative and professional. Whenever I had a query Emma was always quick to respond. She was easy to talk to with a good sense of humour!! I would like to thank Emma for her support now that I am happily esconced in my new home!PositiveResponsiveness, Professionalism

Katharine · 27 August 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you Katharine, we shall pass this on to Emma. Congratulations on your new home!

5/5

Google

Professional, supportive and responsive to requests throughout the buying process. Provided timely and excellent support in helping liaise with our vendor to resolve some significant legal conveyancing issues that would otherwise have taken a long time thru solicitors. I would particularly like to mention Emma Crouch and her team for going the extra mile to allow us to view the property in the first instance during the Covid crisis and her flexibility and realistic "can do" attitude turned our viewing in to a sale. If you want an Agent to help sell your property and support prospective clients throughout and ensure the sale actually happens and doesn't simply hand the baton on to solicitors but ensures the chain stays alive and the sale of your property happens then use Henry Adams / Emma Crouch are highly recommended.PositiveResponsiveness, Quality, Professionalism

Gordon · 27 August 2021 · Henry Adams Horsham (50 Carfax)

Agent replied · 16 June 2024

Thank you so much for this fantastic review Gordon, we really do appreciate it.

5/5

Google

Helpful and friendly, and great at communicating between ourselves and the vendors pre and post sale.PositiveResponsiveness

Nick · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thanks for your review Nick, we really appreciate it.

5/5

Google

When we were looking for a home Florrie listened to what we were looking for. During the buying process the team went above and beyond to help the process move on and were always available and willing to offer advice. I would recommend them to anyone looking to purchase a new homePositiveResponsiveness, Professionalism

Diane · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much for your lovely review Diane.

5/5

Google

Henry Adams what can we say. Amazing in every aspect with selling our home. We could not have managed without all their help at the end of the phone or email. Massive shout out to Toby and Florrie and all at Henry AdamsPositiveResponsiveness, Professionalism

Amanda · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Amanda, much appreciated!

5/5

Google

Henry Adams (Haslemere) recently sold my house and they did an amazing job! I was so impressed with Florrie in particular, she really did go that extra mile, kept all parties happy and ensured a smooth exchange and completion. Thank you to all the Haslemere team!PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Lisa, we really appreciate your review!

5/5

Google

Henry Adams could not have been more professional or worked harder for us. The whole team were knowledgeable, professional and patient throughout. Nothing was too much trouble with advice based on our best interests. There was real service and effort at all times, earning every penny of their fee. We would not hesitate to recommend them and will use them again in the future.PositiveProfessionalism

Sara9 · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Sara, we really appreciate your review.

5/5

Google

Henry Adams have recently overseen the sale of our Haslemere property and I have absolutely no hesitation in recommending their services. Toby, Florrie and all the team have been brilliant to deal with from start to finish. Professional, diligent and great communication throughout. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Daniel · 26 August 2021 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you for reviewing us Daniel, we really appreciate it.

5/5

Google

Lack lustre performance from other agents then switched to HA and sold within days for the asking price. Always kept updated and completed without delay. Great team to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 25 August 2021 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much Mike! We really appreciate your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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