Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Living abroad, as we do, we need a letting agent who gives us peace of mind that our property is well managed in our absence. The service supplied by Henry Adams Storrington, and here mention must be made of James, Emma and Alex, is highly efficient and professional and it would be difficult, maybe impossible, to find anyone better to look after our asset on our behalf.PositiveResponsiveness, Quality, Professionalism, Value

Colin · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Colin! We really appreciate it.

5/5

Google

Great experience dealing with the Lettings Team (Alex, James and Emma) at Henry Adams Storrington who were very friendly and professional throughout. They made the whole process stress free, were always available to help with any issues and are swift in their responses to any queries.

Daniel · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Daniel, we really appreciate your review.

5/5

Google

We recently used Henry Adams and the agent we had was Alex. He was absolutely brilliant, such a lovely guy who was so helpful on mine and my partners first move together! Highly recommend.

Rachel · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your review Rachel!

5/5

Google

Alex at Henry Adams, Storrington is incredible. In my opinion an asset to the team and represents the Henry Adams brand very well. He made a move of property for us easy, understanding of our busy schedules and answering any questions quickly and concisely to ensure we were able to make informed decisions - we appreciate all his hard work and wish him all the best development in his career at Henry Adams.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your review Sophie, we will make sure Alex reads this.

5/5

Google

Alex and the team at Henry Adams Storrington have been amazing. Alex especially, his communication throughout the whole process of moving was incredible. Alex we can't thank you enough for helping us find our perfect home. I would highly recommend Henry Adams Storrington.

Hayleigh · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Hayleigh! We really appreciate your review.

5/5

Google

This was my first time dealing with Henry Adams, and they did not disappoint. Alex showed me around the property and was friendly, informative, and I felt like the only viewer despite the fact he'd shown so many around the place that morning. They kept me informed all through the process and I'm now settled in a place that I couldn't be happier in. If there are ever any issues, they respond quickly by email, or it's never hard to get through to them for a chat. I can't recommend them enough!

Wayne · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Wayne, we really appreciate your review!

5/5

Google

Emma was very helpful and professional! Thank you for your help!PositiveResponsiveness, Quality, Professionalism, Value

George · 21 June 2022 · Henry Adams Horsham

Agent replied · 20 June 2024

Thank you for your review George!

5/5

Google

Rating only, no written review.

Harman · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your review.

1/5

Google

Have lived in property for over 10 years nothing gets done it's like headless chickens try Richard Morgan much better

Martin · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

We are sorry to hear of your dissatisfaction concerning the tenancy. We take feedback good and bad very seriously. A member of the team will contact you to discuss this, so that we can look into your comments further.

5/5

Google

Very friendly and professional lettings team, with wonderful and thoughtful touches to welcoming new tenants.

Duncan · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Duncan, we do appreciate your review.

5/5

Google

As new tenants, we have had excellent service from Henry Adams Lettings in Petersfield - very prompt and friendly service. Highly recommended.

Samantha · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Samantha.

5/5

Google

Henry Adams are a company that goes above and beyond the call of duty in any circumstance! Very professional, friendly team, good quality service, would definitely use them again.PositiveProfessionalism

Ayla · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Ayla, we really appreciate your review.

2/5

Google

Would not recommend rental service. Granted all property rental companies are terrible but the attitude here seems to be: the tenant is always in the wrong. They clearly don't have enough staff to manage the property maintenance effectively so whilst the staff are lovely, they are ineffective

Katerina · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Apologies that you have experienced a poor service, your feedback has been noted.

5/5

Google

I am a 'long time' landlord and I always strived to offer a nice home to nice tenants and Henry Adams lettings have always successfully paired me up with the right people... I've used 'Henry Adams' five times now and Michael and his team have always keep both me and my tenants informed at every stage of the tenancy process and I always feel relaxed and confident that every aspect is being dealt with professionally and efficiently. Thank you as always. Simon

Simon · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your review Simon, it is much appreciated.

5/5

Google

In 2021/22 we were tenants of a property managed by Henry Adams while our own house was being renovated and found the experience to be much more positive than we had expected. They and their excellent maintenance team were quick to respond whenever we had a problem and they were scrupulously fair throughout the tenancy.

Steve · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Steve, we really appreciate your review.

5/5

Google

We had a positive experience with this company and would use them againPositiveResponsiveness, Professionalism

WENDY · 18 June 2022 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you Wendy, much appreciated.

5/5

Google

Very professional and friendly branch, with low turnover of staff compared to the agents I was originally dealing with. Ask for Callum.

John · 18 June 2022 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you John, your review is much appreciated.

5/5

Google

Great service throughout the process of selling our property and Jane and the rest of the team kept us fully informed at all times Highly recommend this company Colin & Sheila Cullip

Sheila · 18 June 2022 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much for your review Colin & Sheila!

5/5

Google

Asked Jodie if she could get tenants quickly, was not disappointed, just over a week later, tenants are in. Completely hassle free, Jodie and her team really looked after us, thank you.

Jan · 18 June 2022 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you Jan :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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