Trusted Agent profile Β· West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Henry Adams was very helpful in facilitating the purchase of our house. We primarily dealt with Ali who was always helpful and quick to reply.

Jan Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your review Jan, much appreciated.

5/5

Google

If you're thinking of selling, look no further than Henry Adams. Nick and his team are true professionals. We appointed Henry Adams having dealt with them previously. We were mainly looked after by Alison, who was so efficient throughout the entire process. I think we dealt with most of the team at some point - all of whom were fantastic.

Philip Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much Philip! This is such a lovely review.

5/5

Google

It was with some trepidation that we entered the property market for the first time in over 25 years. We settled on Henry Adams Horsham as our selling Estate Agent of choice primarily because they had properties that caught our eye as buyer. With the initial guidance of Nick Hapgood and then the ongoing support of the ever diligent Emma Crouch who found the perfect buyer. The ever professional Emma, in particular, and her colleagues helped us through all the the initial selling phases and beyond to a successful outcome. Our thanks to the Whole Henry Adams Horsham team.

John Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your kind review John!

5/5

Google

Emma at Henry Adams has been very helpful in the purchase of my new home. She has always kept me informed and enabled prompt communication between myself and my sellers. She has also been very friendly, polite and reassuring.

Susi Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for reviewing us Susi.

5/5

Google

Nick, Ali and all the staff at Henry Adams, Horsham have been really helpful throughout the unexpectedly protracted sale of our house. They held our hands and those of our buyers through the mini budget crisis and gave sound advice on negotiating for our next property in a changing market. We can highly recommend their services - thanks for keeping us sane!

Helen Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your kind review Helen!

5/5

Google

We have been extremely happy with the way in which Henry Adams of Horsham have handled the marketing and sale of my deceased cousin’s house, particularly as we live in The Midlands and dealing with things from a distance. Sarah Pearce has listened to our wishes, kept us informed at all times and been extremely helpful, professional and a pleasure to communicate with. The marketing of the property generated much interest and we received many offers and achieved a quick sale. Sarah has liaised regularly with solicitors and the purchasers to ensure that everything is proceeding well and we look forward to completing as soon as possible. Thank you very much.

Prentice Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your review Prentice, it is much appreciated.

5/5

Google

Using Henry Adams Horsham for both a sale and a purchase we have had a brilliant experience on how the team operates and supports their clients. Ali and Emma have kept us updated at each stage of the process, provided reassurance and responded quickly to every email and phone call. Importantly, Nick takes the time to understand his clients needs and with good knowledge of Horsham market this has proved invaluable to ensuring a successful outcome for everyone.

Shona Β· 20 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for taking the time to review us Shona, we really do appreciate it.

5/5

Google

Rating only, no written review.

Molly Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Molly.

1/5

Google

Rating only, no written review.

Chris Β· 16 March 2023 Β· Henry Adams Horsham

5/5

Google

Rating only, no written review.

Marion Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Marion!

5/5

Google

The best πŸ‘Œ …

Anishta Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you! :) *update* just seen the accompanying photos and possibly this isn't the business you meant to review?

5/5

Google

Very professional service would highly recommend

Rakesh Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Rakesh!

5/5

Google

Very friendly and professional staff; always ready to help!

Julian Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Julian!

5/5

Google

Extremely friendly, professional and experienced. Thanks so much Charlie!

Rachel Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thanks so much to you Rachel!

5/5

Google

Ali was really helpful and regularly in contact to ensure everything proceeded as quickly as possible.

Angela Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your review Angela, it is much appreciated.

5/5

Google

Cannot thank Emma Crouch and the team enough for frankly just getting It done , you really restored my faith back into buying a property, no messing about just got It done you superstar !

Gemma Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your lovely review Gemma!

5/5

Google

Thank-you to Ali and team for excellent tailor made, timely and efficient service! We are now in our new home! Thank you for all your efforts!

Filippo Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your review! Congrats on your new home.

1/5

Google

Still waiting for them to collect an unwanted for sale sign. Just a week now! Funny how they can instal them so quickly. Horsham branch for anyone interested. Now heading towards 2 weeks since asking them to collect it.

David Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your message, please can you advise the designated branch or most recent contact who you have been dealing with at Henry Adams and we will certainly arrange for a collection ASAP for you.

1/5

Google

Awful staff in this agency. Rude on the phone. Take weeks to fix things as simple as replacing a smoke alarm. And when you leave the rented property be prepared to wait a long time to get your deposit back and dont expect any communication from these cowboys! Avoid!!

Ukzn01 Β· 16 March 2023 Β· Henry Adams Horsham

5/5

Google

We had a very good experience with how they handled both the sale of our property and the purchase of our new home. Alison was professional and very helpful during the enti re process. Thank you!

Fadoua Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Fadoua for your review!

5/5

Google

Emma is a true professional with top communication skills. She had a real "can do" attitude throughout the entire process and was relentless in her aim to get us over the "exchange" line! What an asset to Henry Adams Emma is.

Fiona Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your kind review Fiona!

5/5

Google

Ali has been absolutely amazing throughout the whole process of buying. It was a complicated sale, not helped at all by the solicitor, but she held it all together and has been super helpful every step of the way. I would definitely recommend! Thank you so much for everything!

Josephine Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Josephine, your review is much appreciated.

5/5

Google

Our listed cottage was picturesque but presented unusual problems when it came to achieving a sale. Ali Martin and team pulled out all the stops to help us. Her experience, professionalism and customer service were outstanding.

Judy Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you Judy, your review is much appreciated!

5/5

Google

Henry Adams successfully sold my house in Horsham 11 years ago, so it was the first Estate Agent I visited having decided to move back to the Horsham area. I wanted a 3 bedroom bungalow in a village close to Horsham. Emma Crouch was on the case immediately and we discussed in detail what sort of property I wanted. After a short period of time Emma alerted me to a viewing day for a property in Rusper. It was an immediate success, I offered and was accepted and Emma followed progress constantly, pushing Solicitors, Surveyors and me! to achieve exchange and completion in the shortest possible timeframe. Having been able to moved from a 5 bed barn in Norfolk to a downsized property in West Sussex is entirely due to the professional approach of Emma Crouch.

Brian Β· 16 March 2023 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you so much for your review, we will make sure Emma reads this!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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