Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

★★★★★ 5/5

Google

We appointed Henry Adams to sell our property in Horsham. Throughout the whole process they were extremely professional in dealing with all matters that came up, as well as keeping us clearly appraised of the situation at all times and as things changed. Of course you'd want to know how well they did marketing our property and we could not be happier when they delivered several offers that were significantly higher than our asking price following an open day. We're really happy with Nicolas Hapgood, Sarah Pearce and the whole team. Thank you!

Went · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Nick, Ali and all the staff at Henry Adams, Horsham have been really helpful throughout the unexpectedly protracted sale of our house. They held our hands and those of our buyers through the mini budget crisis and gave sound advice on negotiating for our next property in a changing market. We can highly recommend their services - thanks for keeping us sane!

Helen · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

If you're thinking of selling, look no further than Henry Adams. Nick and his team are true professionals. We appointed Henry Adams having dealt with them previously. We were mainly looked after by Alison, who was so efficient throughout the entire process. I think we dealt with most of the team at some point - all of whom were fantastic.

Philip · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Our agent Emma was superb! She is very friendly and most importantly fast to answer any questions, keeping all sides to the deal happy and informed. We were under time pressure - she understood the task and performed very well in our favour. A high quality agent with great communication skills, exactly what we needed. Thank you very much Emma!

Agnieszka · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

After meeting with four different agencies - two local and two national- we selected Henry Adams, Horsham because we felt they offered the strongest market knowledge and understood the demographic to which our house would appeal. The advert and photographs were professionally prepared, and within two weeks we had a large number of interested parties and were able to secure more than one offer. From the point of accepting an offer and issuing Memorandum of Sale, we relied heavily upon the expert navigation of our agent, Alison Martin. Her communication was excellent and she was able to offer impartial and practical advice. Despite the complexity of a changing market and delays to our onward purchase, Ali kept our buyers updated and engaged. She consistently went above and beyond our expectations, communicating with calm and professionalism throughout. Without her experience, support and good humour, we would not have been able to complete our sale and purchase. Thank you! Gareth and Lucinda

Gareth · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

The team at Henry Adams made buying my property an excellent experience. I wish that I had used them to sell my previous property. Katy who showed me around my new home was so lovely. How fortunate you are to have her. Ally & Nick have been so helpful so well done all of you.

Michele · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

We have been extremely happy with the way in which Henry Adams of Horsham have handled the marketing and sale of my deceased cousin’s house, particularly as we live in The Midlands and dealing with things from a distance. Sarah Pearce has listened to our wishes, kept us informed at all times and been extremely helpful, professional and a pleasure to communicate with. The marketing of the property generated much interest and we received many offers and achieved a quick sale. Sarah has liaised regularly with solicitors and the purchasers to ensure that everything is proceeding well and we look forward to completing as soon as possible. Thank you very much.

Prentice · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

We were recently house hunting in Horsham for a few weeks using various estate agents. Alison from Henry Adams was the only one that listened to exactly what we were looking for and alerted us as soon as a property matching our preferences came onto the market. After finding the perfect property, and acceptance of our offer, the purchase formalities progressed smoothly under Alison's watchful eye. We are now settling into our new home, and are extremely happy with the whole purchase process and highly recommend Henry Adams to any prospective purchasers.

Donald · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Purchased a new house with my partner using Henry Adams. We received exceptional service throughout the entire process in purchasing the property. We had continuous communication made with us with regular weekly updates from Alison Martin. Alison understood our needs and made us feel very much at ease making it a smooth process throughout.

Kamal · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Just completed on our house sale for the first time in 36 years! Things have moved on since then, we found Henry Adams in Horsham most professional in dealing with all aspects of the sale, including dealing with the buyers and all the various Solicitors along the way. In particular Emma Crouch kept the whole process flowing and as stress free as possible. We would certainly recommend Henry Adams and the Horsham team to any others considering selling in the future.

Keith · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Emma at Henry Adams has been very helpful in the purchase of my new home. She has always kept me informed and enabled prompt communication between myself and my sellers. She has also been very friendly, polite and reassuring.

Susi · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Using Henry Adams Horsham for both a sale and a purchase we have had a brilliant experience on how the team operates and supports their clients. Ali and Emma have kept us updated at each stage of the process, provided reassurance and responded quickly to every email and phone call. Importantly, Nick takes the time to understand his clients needs and with good knowledge of Horsham market this has proved invaluable to ensuring a successful outcome for everyone.

Shona · 17 June 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Rating only, no written review.

Go · 17 June 2023 · Henry Adams Haslemere

★★★★★ 5/5

Google

Rating only, no written review.

Paul · 14 April 2023 · Henry Adams Billingshurst

★★★★★ 5/5

Google

Ali Martin was really supportive during a drawn out and lengthy purchase process and her advise and support was critical in closing.

Gordon · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

Emma at Horsham branch of Henry Adams was really helpful, patient and explained things very well. Would highly recommend these. Many thanks Jean

Martin · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

We found this estate agent very helpful and helped us with all our enquiries when needed and were completely satisfied with how we could discuss any problems etc with them and Sarah Pearce who we dealt with or our sons who also assisted in this purchase were pleasantly surprised with her assistance. Thank you.

Christie · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

Thoroughly professional with a personal touch. Alison Martin worked tirelessly to guide us throughout the whole process, We would definitely recommend Alison and Henry Adams Estate Agents

Roy · 20 March 2023 · Henry Adams Horsham

★★★★★ 1/5

Google

My experience of Henry Adams sales team in Horsham has not been a particularly good one. Whilst the staff are quite friendly to speak to, I was quite shocked at how awful they were at looking after customers. I was recommended to use Henry Adams by a neighbor who had achieved a good price for their property. Firstly and maybe most importantly Henry Adams did actually manage to find a buyer for the price we hoped for. However in a sellers market, as it was before the mini-budget this wasn’t particularly hard. Based on Henry Adams performance I wonder if we sold it in spite of them or because of them! During the sales process the amount of people viewing was exaggerated to both me and those who were being showed around. Additionally when certain questions were asked during the viewings, rather than check, they glossed over the issues. In particular telling one viewer they could park in the private road whereas the deeds specifically prohibit this. We had a viewer turn up completely unannounced whilst my grandson was visiting at a weekend as Henry Adams had completely forgotten to book it in. On another occasion they arranged an appointment with the purchasers of my house whilst we were away on holiday, and whilst they admitted their mistake to me, did not admit their mistake to my buyers, so I had to apologize on their behalf. Once we had got the offer, Henry Adams seemed to lose all interest in the sale. At one point the chain almost collapsed so me and my buyer had to find £20k to pull a rescue package together. I did not even receive a courtesy phone call informing me of this from Henry Adams and I had to do all the liaising directly with my buyer. Often when I did speak to Emma at Henry Adams (which was not that often), I would be better informed of the chain status than they were. Even when I escalated to the manager Nicolas Hapgood, he was not aware of any details despite my chain being on the verge of collapse. Several times I called the office in Horsham and nobody was there as they were all on holiday apart from a receptionist. In contrast the estate agent of the property we were buying was fantastic. Amber from Alex Harvey Estate Agents was fantastic. She set up a WhatsApp Group for us and kept us informed weekly and sometimes daily of the status of the solicitors and what was happening throughout the chain. She has welcomed us with champagne into our new house (no champagne from Henry Adams, not even a card) and she has kept in touch making sure we love our new home. She has even met with our buyers to make sure they are happy too. I have to say if I could pay the £11,000 I paid Henry Adams to Alex Harvey I would have done. In summary, don’t use Henry Adams, use Alex Harvey and ask for Amber if you want a top notch service with a company that knows what they are doing and really cares. Update - I have been contacted by Henry Adams who have admitted that their communication was not up to their normal standards & will take this feedback on board when they have other clients whose chains are on the verge of collapsing. I am satisfied with this response and also respect the fact they did not ask me to remove or amend this review which is a sign of integrity in my eyes.

Paul · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

Just completed on our house sale for the first time in 36 years! Things have moved on since then, we found Henry Adams in Horsham most professional in dealing with all aspects of the sale, including dealing with the buyers and all the various Solicitors along the way. In particular Emma Crouch kept the whole process flowing and as stress free as possible. We would certainly recommend Henry Adams and the Horsham team to any others considering selling in the future.

Keith · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

Our agent Emma was superb! She is very friendly and most importantly fast to answer any questions, keeping all sides to the deal happy and informed. We were under time pressure - she understood the task and performed very well in our favour. A high quality agent with great communication skills, exactly what we needed. Thank you very much Emma!

Agnes · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

After meeting with four different agencies - two local and two national- we selected Henry Adams, Horsham because we felt they offered the strongest market knowledge and understood the demographic to which our house would appeal. The advert and photographs were professionally prepared, and within two weeks we had a large number of interested parties and were able to secure more than one offer. From the point of accepting an offer and issuing Memorandum of Sale, we relied heavily upon the expert navigation of our agent, Alison Martin. Her communication was excellent and she was able to offer impartial and practical advice. Despite the complexity of a changing market and delays to our onward purchase, Ali kept our buyers updated and engaged. She consistently went above and beyond our expectations, communicating with calm and professionalism throughout. Without her experience, support and good humour, we would not have been able to complete our sale and purchase. Thank you! Gareth and Lucinda

Gareth · 20 March 2023 · Henry Adams Horsham

★★★★★ 1/5

Google

Service prior to exchange was excellent. Once we had exchanged not so good. Emails unanswered and queries ignored. A shame. In response to the feedback I would suggest you don’t take on the work if you can’t deliver. Not my problem.

Rob · 20 March 2023 · Henry Adams Horsham

★★★★★ 5/5

Google

The whole horsham office have been a pleasure to deal with, Emma has been incredibly polite and informative every step of the way and keeping the whole sale stress free 5 Star!!!

Alex · 20 March 2023 · Henry Adams Horsham