★★★★★ 5/5
GoogleWe purchased our property through Henry Adams Sales. The whole process was handled in a most professional manner.
We were so impressed that we decided to use Henry Adams as the letting agent. Again this sometimes difficult process was handled perfectly.
Special mention must be of Siobhan Merrett who walked the extra mile in organizing tradesmen etc. We live overseas so relied on this help to get the property ready for letting.
Finally Michael Sturt who supervised the whole letting process.
It is a pleasure to do business with Henry Adams.
John · 18 June 2023 · Henry Adams Petersfield
Agent replied · 17 June 2024
Thank you John, so glad we could be of help to you, we do appreciate your review.
★★★★★ 5/5
GoogleI have been a tenant for over a year and always found the service I've received very efficient and helpful. Lisa is always happy to help me with any questions/issues I may have and is very friendly. I know she will reply to my emails very quickly. She really is an asset to the branch. Thank you
Kath · 18 June 2023 · Henry Adams Petersfield
Agent replied · 17 June 2024
Thank you Kath, your review is much appreciated.
★★★★★ 5/5
GoogleI rented a property from Henry Adams letting team in 2022.
I found both Siobhan Merrett and Lisa Holt fantastic throughout. Siobhan was enormously positive, no nonsense and incredibly helpful in finding us a house to let. Lisa was proactive, diligent and worked very hard to rectify any minor frictions we had upon moving in and has been brilliant at following up with any ongoing maintenance queries.
We’ve rented from a number of companies in the past, but feel these guys are among the very best and would definitely recommend.
Daniel · 18 June 2023 · Henry Adams Petersfield
Agent replied · 17 June 2024
Thank you so much Daniel, much appreciated!
★★★★★ 5/5
GoogleHenry Adams, Petersfield, provided an excellent service in selling my father's property, which was successfully completed last month. The staff were so efficient and communicated progress every step of the way. Particular thanks to Tracey Killing who worked tirelessly to ensure planned dates were met and I felt very confident that the property sale was in good hands. I would have no hesitation in recommending Henry Adams to any prospective seller. Well done everyone!
Cathy · 18 June 2023 · Henry Adams Petersfield
Agent replied · 17 June 2024
Thank you so much Cathy for your lovely review, we really appreciate it.
★★★★★ 1/5
GoogleRating only, no written review.
Daniel · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
★★★★★ 5/5
GoogleAmazing service from start to finish. Would thoroughly recommend
Henry Adams.
Jessica · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you Jessica!
★★★★★ 5/5
GoogleVery happy with service. Friendly professional staff and a quick progression to completion!
Mandy · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much for your review Mandy!
★★★★★ 5/5
GoogleGreat staff. Experienced and easy to talk to. Good listeners.
Peter · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you Peter, much appreciated.
★★★★★ 5/5
GoogleI would highly recommend Henry Adams. The team are friendly, reliable and keep you informed every step of the way. Thank you
Karen · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much Karen!
★★★★★ 5/5
Googlei'm very happy with henry adams especially with michelle, she's very professional helpful and friendly. a true credit to the company
Lara · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much Lara!
★★★★★ 1/5
GoogleWhere do I start, THIS ESTATE AGENT IS DISGUSTING AND LIERS, the lies and rudeness from the manager and the staff is unacceptable, wanting extra money to pay for there mistake and error and not accepting liability is wrong, and the landlords at LANYARDS ARE HEARTLESS, which made us wait in the rain for 4hours for them to pull out days before moving in and making us homeless just before Xmas, and to find out being put back on the market the next day for extra money!! And the lie saying there are sell in in a few months?? STAY AWAY FROM THESE CROOKS!!!!
Gavin · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
I am sorry that this is happened to you. Jodie the manager did try everything possible to resolve the situation but the landlord had made a decision and she wasn’t able to convince them otherwise. Yes, I believe there was a miscommunication in the office about Pro Rata amount of rent and we have apologised for this. I do know that the landlord has decided to let the property for 6 months and will be selling in the summer next year which Jodie informed you about so you were not surprised when seeing it back on the market. We are instructed to do what the landlord asks and they wanted to try a higher rent. Jodie did approve for full funds for Holding Deposit and £200.00 compensation to be sent to you on the same day. Again, we are sorry that this has happened to you.
★★★★★ 5/5
GoogleMichelle at the Bognor Regis branch is such an amazing person and such a valuable asset to the company, she always goes above and beyond to try to solve any problems or to answer any questions, always honest, respectful, always has a smile and a kind word,
Ana · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much Ana, we will make sure she reads this :)
★★★★★ 1/5
GoogleRoksana is really good and lovely but Lorena is just very unpleasant and unprofessional, rude and judgemental. Very unpleasant experience over the phone with Lorena, while Roksana really did try to help me get the property, the level of rudeness and judgement from lorena put me off the property very quickly.
Andrea · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Our Lettings Manager will contact you tomorrow to discuss this.
★★★★★ 5/5
GoogleI cannot recommend this agent highly enough. All staff have been fantastic throughout what was a very emotional time. They kept us updated and were a pleasure to deal with.
Samantha · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much Samantha.
★★★★★ 1/5
GoogleAppalled at how this agency have treated my friend who has been with loyal customers for 5 years. They advised her that the landlord was selling up but she was promised that they would be able to stay at the property and not to look for somewhere else to live. Only at the last minute was she told this was not the case and she has until December to find somewhere else to live. The miscommunication and misleading of the situation has left her in a terrible position and I would've expected more integrity from such a well known agency.
Hollie · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Hello please can you email bognorlettings@henryadams.co.uk directly about this. Thank you.
★★★★★ 5/5
GoogleRecently bought our property through Henry Adams. Could not fault the service we received, Jane went above and beyond, was in constant communication and is a credit Henry Adams. We will definitely look to sell our property through them when the time comes.
Leah · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you for your review Leah, it is much appreciated.
★★★★★ 5/5
GoogleSam Thorne has been absolutely outstanding so far and it’s only been a matter of 24h!!! He has answered any questions I have had but more importantly given me some answers to questions I hadn’t even thought to ask! He is super friendly, proactive and willing to do his all to make the process a breeze. He wastes no time and is prompt to put you in touch with all different departments and they have great communication between them. He only wants to provide the best care for his clients and this has shone through with his bubbly personality. He has provided me with all types of options I hadn’t even realised were a possibility! The rest of the team have all been fab too but a special mention to their new starter Sam Thorne! 100% recommend these guys.
Jodie was also extra fabulous as not only did she come to me out of hours as my silly work schedule made life hard, but she was super friendly and broke everything down should I decide to let my property as opposed to sell! Great service
Bethany · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much for your kind review Bethany!
★★★★★ 5/5
GoogleVery competent service from a professional, yet friendly team. Particularly appreciated Jane's involvement in progressing an acquisition. It is a challenging time for acquisitions at present with conveyancing often taking 6mths+ but Jane is very goal-focussed and was always on hand to give things a well-timed gentle nudge when sticking! No hesitation in recommending and would happily work with the sales and lettings teams again.
Peter · 18 June 2023 · Henry Adams Bognor Regis (25 High Street)
Agent replied · 17 June 2024
Thank you so much for your review Peter, we do appreciate it.
★★★★★ 5/5
GoogleRating only, no written review.
Marion · 17 June 2023 · Henry Adams Horsham (50 Carfax)
Agent replied · 16 June 2024
Thank you Marion!
★★★★★ 5/5
GoogleRating only, no written review.
Molly · 17 June 2023 · Henry Adams Horsham (50 Carfax)
Agent replied · 16 June 2024
Thank you Molly.
★★★★★ 1/5
GoogleRating only, no written review.
Chris · 17 June 2023 · Henry Adams Horsham (50 Carfax)
★★★★★ 5/5
GoogleThe best 👌 …
Anishta · 17 June 2023 · Henry Adams Horsham (50 Carfax)
Agent replied · 16 June 2024
Thank you! :) *update* just seen the accompanying photos and possibly this isn't the business you meant to review?
★★★★★ 5/5
GoogleVery professional service would highly recommend
Rakesh · 17 June 2023 · Henry Adams Horsham (50 Carfax)
Agent replied · 16 June 2024
Thank you Rakesh!
★★★★★ 5/5
GoogleVery friendly and professional staff; always ready to help!
Julian · 17 June 2023 · Henry Adams Horsham (50 Carfax)
Agent replied · 16 June 2024
Thank you Julian!
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