Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

We recently moved for the first time in 12 years using Henry Adams Storrington as our agent. Absolute first class service from start to finish. From our first viewing to the day we moved in the team kept us fully up to date on each step and made it feel seamless from start to finish. Even after moving in the team have supported with any small teething issues in the same way. We are now living in our dream home. Thank you Alex and team brilliant service and highly recommended. Mark and Claire

Mark · 25 August 2023 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Mark and Claire! We really appreciate this review and are so happy to hear you are in your dream home.

5/5

Google

We recently moved, and Henry Adams was the letting Agency. We dealt mostly with Alex, and he was very friendly and helpful. His communication was good, of we had any questions Alex was happy to assist. Over all we had an easy moving experience, I would reccomend Henry Adams!

Chloe · 25 August 2023 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your review Chloe!

5/5

Google

All Henry Adams team based in Storrington and specially Alex has made such a brilliant job helping me to find a perfect house. Alex was really helpful, explained everything and gave a warm welcome. It was the first time I'm dealing with this company, but would highly recommend Henry Adams.

Saulius · 25 August 2023 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Saulius! So glad we could help you.

5/5

Google

Sam and Mark were absolutely fantastic throughout the process. Would highly recommend them. This sale was the least stressful I have ever done and that was down to the regular updates and service from the team. Thank you.

Victoria · 22 August 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much Victoria! We really appreciate your review.

5/5

Google

Jane Barlow was extremely helpful during my difficult sale and I am sure went above and beyond her normal duties. I recommend Henry Adams particularly because of Jane's remarkable achievements.

Anne · 22 August 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much for your review Anne, we really appreciate it.

5/5

Google

We had Gail attend our property just after my father passed away, I was expecting a hard push on the sale. I was totally wrong, the professionalism and care Gail showed to my mother was very much admirable. It was more like a counselling meeting. I will be forever thankful for this meeting. These agents are something special and you would go along way to beat the personal touch. Cannot recommend highly enough. Thank You!!!

Robert · 22 August 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much for taking the time to write us a review Bob, we really do appreciate it. Sorry for your loss.

5/5

Google

Lovely estate agents Aga was Fantastic, she took her time and supported me amazingly on my rental. I was very keen and she supported in every way possible. Can’t thank her enough for the professionalism, kindness and support throughout the process. Thank you. I would also like to say everyone we came into contact with in the establishment was very helpful. Thank you

Lisa · 22 August 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much Lisa, much appreciated!

5/5

Google

Very professional agents - really on the ball. Excellent sale particulars and communication. Highly recommended .

Guy · 23 July 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you Guy! We really appreciate your review.

5/5

Google

Jane has been extremely efficient and helpful throughout. A really attentive and professional person.

Dan · 23 July 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you Dan, we will make sure Jane reads this.

5/5

Google

We recently purchased our home and recommend the friendly professionals at Henry Adams, especially Jane Barlow who was there to help us every step along the way.

Judy · 23 July 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Congratulations on your new home and thank you for your review!

5/5

Google

Just wanted to highlight the great level of service provided by Aga during my recent move of properties. Excellent communication at all times, no problem too much to handle, and professional and friendly at all times. Handover of keys went very smoothly and was pleasantly surprised to receive a good luck card and welcome pack. This also goes to the rest of the team as well, who all handled different aspects within their own roles. Highly recommended and cannot fault

Martin · 23 July 2023 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 17 June 2024

Thank you so much Martin, this is such a lovely review to read and we really appreciate it.

5/5

Google

Great service...

Trackfinders · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you!

5/5

Google

Had a repair issue, contacted Lisa and she had it sorted within hours. Really helpful in a stressful situation.

Shannon · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your review Shannon, much appreciated.

5/5

Google

Fairly new to Henry Adams but couldn't recommend enough, have made the process very easy and Lisa has been fantastic

Kelly · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Kelly :)

5/5

Google

Lisa has been so very helpful and responsive after Siobhan managed the finding of new tenants. Very happy, would recommend Thanks guys!

IDi · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thanks for your review!

5/5

Google

Once again, I have to shout out to Lisa Holt for her swift and efficient handling of an issue which has arisen in the property I am renting through Henry Adams. Many thanks, Lisa.

Lesley · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your review, we are very glad to hear you are happy with Lisa’s hard work.

5/5

Google

Henry adams did a great job on renting my flat out not only was the agent fit (i have steep stairs) she was efficient at all the paper work and made the hassle of doing it all a breeze!

William · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you William! Much appreciated.

1/5

Google

I would advise if you are renting you stay away from Henry Adams! I reported a list of maintenance issues a year ago such as exposed wires in my bathroom and they have ignored all my request to get anything fixed. They barely reply to emails. Tell you what you want to hear on the phone and then ignore your requests completely. It's very stressful to deal with them at all.

Hayley · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

We are sorry to read your review and strive to provide the best service possible and will continue to do so. As we have discussed you not permitting access to trades during the day is a problem as most will not attend out of hours for routine matters, we will continue to do all we can and please do contact the office if you would like to discuss further.

5/5

Google

Our experience dealing with Estate Agents and Letting Agencies was less than desirable to say the least. We had been promised the dream and offered the nightmare, we felt like numbers in the system. We were absolutely dreading our move as a result of this. We came across a property on rightmove which appeared to meet all of our needs. The photo's were very extensive with descriptions. We begrudgingly phoned, waiting to hear the typical responses: "479000 people are signed up for a viewing within the next week and we will put you on a waiting list" - Thankfully this was not the case, this time around. I picked up the phone and called... Guess what... Michael answered, that's right i spoke to an actual person not an auto responder or pre recorded message. Michael asked us all of the right questions to ensure that it was in fact the correct house for us. We scheduled a viewing and went to visit the house a few days later. We arrived at the property and as we arrived Siobhan was standing outside and greeted us with a warm and welcoming smile. She brought us into the property, introduced us to the landlord and gave us a very detailed and comprehensive viewing of the property. As we knew nothing about the area, she was kind enough to suggest local shops and schools within the near vicinity too. Our application was approved, we completed the paperwork and moved in a month later. Upon arrival, Siobhan once again welcome us, provided us with the keys and gave us a robust and quite possibly the most detailed inventory list ever known to man. Since moving in, we've had a few engagements with Henry Adams, with the odd question or query here and there. EVERYONE has been incredibly, friendly, professional and an absolute delight to work with. We DO NOT want to move anytime soon, but if we do, we'll definitely be engaging with the Henry Adam's team as they take the pain, frustration and hassle out of the process. HIGHLY RECOMMENDED!!!

John · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for taking the time to write this review John, we really do appreciate it and enjoyed reading it!

5/5

Google

Overall a very professional service. Henry Adams achieved a sale for us at a sum that exceeded all expectations. Businesslike yet personable, Henry Adams’ staff are head and shoulders above those at other agents that we have used over the years.

Paul · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your review Paul, we really appreciate it.

5/5

Google

I would recommend Henry Adams and in particular Siobhan Merrett who is extremely professional. I found her refreshingly honest in an industry that has a reputation for hyperbole. Mrs Merrett thoroughly explained the letting process and corresponded with me at every turn. I felt that my property was safe in her hands and she quickly found a suitable tenant. I would highly recommend working with her.

Michael · 18 June 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your review Michael, it is much appreciated.

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Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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