Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

★★★★★ 5/5

Google

We purchased our first house via Henry Adams recently and felt so supported throughout the whole process. More than any other estate agent we really felt like we had someone who was rooting for us and Alison Martin was a huge part of that. She made the whole process painless which is a big achievement considering how stressful buying a house is. They also gave us a gift when we picked up the keys which really made it sink in and was such a thoughtful touch. Wouldn't hesitate to go through them again.

Kate · 11 October 2023 · Henry Adams Horsham (50 Carfax)

★★★★★ 5/5

Google

Got a warm reception right from the viewing, proper guidance all through the process and prompt response from the team especially from Byron my negotiator. Would recommend Henry Adams lettings any day, anytime. Many thanks. Riwo.

Ri's · 10 October 2023 · Henry Adams Emsworth

★★★★★ 5/5

Google

Excellent professional service

Warren · 10 October 2023 · Henry Adams Emsworth

★★★★★ 1/5

Google

Absolutely awful. Do not have anything to do with this company.

David · 10 October 2023 · Henry Adams Emsworth

★★★★★ 5/5

Google

World class service delivery,outstanding customer service.. Efficient professionals. Byron is the MVP.

Riwo · 10 October 2023 · Henry Adams Emsworth

★★★★★ 5/5

Google

Henry Adams lettings Emsworth. I'm very pleased with the services I've received from Henry Adams lettings Emsworth, they deal with the issues immediately and are always willing to help and support in every possible way. I'm a new Tenant and am very grateful for their support and kindness. Special thanks to Danielle Plunkett-Smith, whom has been very helpful. Wishing all a Merry Christmas.

Nette · 10 October 2023 · Henry Adams Emsworth

★★★★★ 5/5

Google

I asked Henry Adams to sell our property and within 4 days it was marketed. Katie and Emilia were fabulous from the start. Joe was amazing as he matched a buyer and the deal is done. Thanks again to the team.

Neil · 10 October 2023 · Henry Adams Emsworth

★★★★★ 5/5

Google

Alex and all the team at Storrington have been amazing. This is the second move to have completed with Alex and he just makes you feel at ease, no question is too much to ask and always incredibly helpful. Thank you again Alex for all your help and support with my recent move.

Laura · 29 September 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

Henry Adams is a great agent, they helped us to find a nice house. I would recommend to all my friends. Alex is friendly, efficient and helpful. He responses to our questions in a timely manner and solves problems fast and always there to help us. We are happy in the new home.

Yimeng · 29 September 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

Excellent experience, very professional service with regular updates on progress. Our property sold within 3 weeks of being on the market.

Pauline · 21 September 2023 · Henry Adams Bognor Regis (25 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Paul · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

I used Henry Adams for my last home move and everything went supper smooth, the staff was really helpful I would definitely recommend them

Samuel · 25 August 2023 · Henry Adams Storrington

★★★★★ 1/5

Google

Sick to death of booking viewings with this company, over the past 18 months we have had viewings arranged, we have gone to look online again at the property to see its been let ? No one contacts us to let us know we have to bring it to their attention and then they confirm.yes it been let (still don't advise us that our appointment won't be going ahead) yesterday we were advised no one had come forward for the property in questions an hour later its been fully let out ? I contacted them asking if it had been let as we have a viewing they confirmed yes still no contact to cancel our viewing appointment and always telling us all viewings go ahead and put forward to the landlord I've just had to tell them my viewing is cancelled due to knowing the property isn't available WASTE OF TIME rubbish customer service !

Tarnia · 25 August 2023 · Henry Adams Storrington

★★★★★ 1/5

Google

I am writing this review to express my utter distaste and disbelief at the customer service I have received from this business. I recently enquired regarding an apartment which had been advertised by your team on Rightmove and which I was very interested in renting. Therefore I called your team immediately to arrange a viewing. I managed to secure the first viewing of the apartment within the earliest time slot. Once this was arranged (as it was days in advance of the viewing appointment) I had time to think it over and didn’t want to take the chance of losing this property so I once again communicated with your team to see whether I could put an offer in without viewing the apartment as I was happy with the photos posted on the site. I was told that it is not possible and that I need to view the apartment first. After viewing the apartment I spoke to your office immediately to put in an offer and I even went over and above the asking price to secure the property. I was told my offer will be put through to the landlord and I would get an answer the following day. The following day, I had heard nothing, no communication whatsoever so once again I rang your office around midday to ask for an update. I was told the person dealing with it was not in that morning which is why there is a delay but he would get back to me in the afternoon. There was still no communication. I called the office again at around 3:30pm for an update after the flat status had miraculously changed to ‘let agreed’ online. I was then informed that the status was updated to stop further enquiries but they’ve not come to a decision yet but someone will call me back by the end of day (6pm). I can’t help but think that this is not true as every time I communicated it seemed like I was bothering them and was an inconvenience asking for an update on my offer when I was promised a call that day. All I wanted was an update! Fast forward to 5:30pm I call again and was told that a message has been passed for someone to call me back urgently before 6pm. I didn’t receive any call, as expected. The following morning I hoped someone would get back to me first thing having passed the message the following evening… but no call once again. I then called up at 10:45am to be told “We’ve just taken a holding deposit and unfortunately the landlord did not choose you. We were actually about to call you right now!” (Hmm, sure). I wasn’t given any other information and the lady on the phone rushed to end the call but said they would call me back if anything changes. In my humble opinion, they had already earmarked this property for somebody else prior to the viewings. After having to call up 4 times for an update I don’t believe anyone will contact me. I have provided my phone number and email also but I seem to be ignored. I work in a very similar industry and I understand things can get busy, however ignoring someone for over 24 hours and then to be bluntly told their application did not go through is quite rude and disrespectful. Total waste of time and terrible communication. Avoid this letting agency at all costs.

Adrian · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

Cannot recommend this estate agents enough, especially Alex from the Strorrington branch who has made this move an absolute breeze and went over and beyond his role. Alex has made the whole process from start to finish extremely easy for all parties involved.

Gemma · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

I've been dealing with Henry Adams for years and I must say they are very helpful. Alex in the office has been brilliant, always cheerful on the phone and gets what needs doing with the efficiency I'd expect.

Wayne · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

My partner and I have just moved into a lovely property we viewed and secured through Henry Adams, our tenancy process went smoothly and we've experienced the highest standard of professionalism each time we have dealt with the agents and especially Alex Bush who assisted us through this process.

Lindsay · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

Alex and the team at Henry Adams Storrington were incredible, Alex especially! Treated us well, communication was on point! Would highly recommend! A very pleasant experience thank you!!!

Kirsty · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

We recently moved with Henry Adams, we mostly dealt with Alex. He was responsive, helpful and super friendly. He was quick to help with any questions and the team are very approachable

Grace · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

We are currently living in the US and with Alex and James' from Henry Adams marvellous help we were able to secure a house in the Storrington area. Thanks guys for your great assistance we really appreciate it! We highly recommend Henry Adams! Warren and Kasia

Spitfire · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

Really helpful lettings department. Alex has been such a superstar keeping us informed with everything when trying to find a flat for my mum. Highly recommend these guys, they’re really honest, well organised and approachable.

Philippa · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

We recently moved into a lovely property rented through Henry Adams in Storrington. We had a great experience from start to finish. Always very friendly & helpful. Cannot thank Alex Bush enough for all his help .

Amanda · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

We recently moved using Henry Adams Storrington as our agent. They have been absolutely amazing since the day we viewed, till we got our keys! Keeping me informed the whole time and always being on hand to help and answer any questions. Thank you Alex and the team for such brilliant and a happy service and would highly recommend. Curtis and Jodie

Jodie · 25 August 2023 · Henry Adams Storrington

★★★★★ 5/5

Google

We have had such a wonderful experience letting through Henry Adam’s. Alex and James have been extremely helpful throughout the whole process, any queries or issues we had they are always so positive and happy to help us with (no matter how big or small). I’ve always personally hated being just another number on an estate agents list, but we’ve never felt like that with Henry Adam’s. We’ve been through Mandy estate agents trying to find our home and had some real rude treatment, so we’re incredibly grateful to have found Henry Adam’s. There’s always a smiling face to greet you when popping in which is also so lovely. Customer service is outstanding, response to anything we have ever needed has always been responded to so quickly. Thank you to every one at Henry Adam’s!

Kayleigh · 25 August 2023 · Henry Adams Storrington