5/5
A great experience dealing with Henry Adams, Petersfield branch, very helpful and great communication.
Agent replied · 17 June 2024
Thank you so much for your review.

Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
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Henry Adams's 10 offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
A great experience dealing with Henry Adams, Petersfield branch, very helpful and great communication.
Thank you so much for your review.
5/5
Clair Eames was an amazing help renting our first flat this past week!! X
Thank you for your kind review Evie!
4/5
Henry Adams is good at what they do. From the house viewing to the documentation . I had a smooth experience, and they answered all my questions.
Thank you Chigo, we really appreciate your review.
4/5
I would definitely recommend, the team here have been so helpful and very quick with helping me not only find my first home but also assist me with all the information I needed. Clair and Siobhan have been amazing. Thank you so much.
Thank you so much Chloe!
5/5
Brilliant service from Michael who managed to find me a new place almost immediately after the last viewing helping with everything to go forward as well as Clair who made the filling in of forms as easy as possible with no hiccups or problems and very responsive, 5 stars is not enough for the service they have provided.
Thank you so much for your kind review!
5/5
I had locked myself out of my flat of the bank holiday coronation weekend. I spoke to Viv who made the effort to find a colleague who would meet me at their offices and give me a spare key. That colleague was Ana-María. Firstly she was prompt. Secondly she was incredibly organised and always has been since I have dealt with Henry Adams. She turned up with a smile and friendly manner you wouldn’t expect of someone who had travelled 1 hour on their day off. However the thing that struck me most was how well the staff work together and how much they seem to value each other. They both seemed to have a real appreciation for each other and there appears to be such a warm and friendly atmosphere in their office. Many thanks.
Pleased to be able to help you and thank you so much for writing such a lovely review.
5/5
Henry Adams is one of the loveliest estate agents me and my partner have dealt with, Clair was very helpful with all queries and concerns and found the process super painless as I live 200 miles away. Would highly recommend!
Thank you Charlotte, much appreciated!
5/5
Rating only, no written review.
Thank you Quentin.
5/5
This was a really tricky house move for Toby and the team, but they stayed professional and got it over the line. Very impressed and would definitely use them again! Thankyou!! Sarah
Thank you Sarah! We really appreciate your review.
5/5
An excellent service. Toby is very proactive chasing things up and always responds quickly to emails or phone calls. A very professional service that I don't think could have be any better. Thank you
Thank you so much Russell! We really appreciate your review.
5/5
The team at Henry Adams are a pleasure to work with. I would particularly like to thank Beth & Toby for their time and continued endeavour to make the process as smooth as possible, despite not being easy at times! Thank you!
Thank you so much Sarah, we really appreciate this.
5/5
Really happy with the service provided by the team as first time buyers. Lots of communication and they always responded quickly. Toby in particular helped speed things up by chasing up both sides during the process and ensured we weren’t missing anything, all while being friendly and professional.
Thank you James, much appreciated.
5/5
Despite being in it for the long haul, due to a couple of inconsiderate buyers, we completed our sale thanks to the unfailing determination of the whole team at Henry Adams. We very much appreciated all your unfaltering professional and thoughtful personal support during our bereavement sale. We’d give you 10 stars if they were there to give!
Thank you so much Jan and so glad we got there in the end!
5/5
Toby and his team were thoroughly professional during a protracted buying and selling process. They were extremely efficient, attentive and communicative and went out of their way to help and support me over many months, which at times, was very stressful. I would whole-heartedly recommend Toby Miller and Henry Adams, Haslemere. Five star service!
Thank you so much Alison! We really do appreciate your review.
5/5
We have rented a house for over a year and a bit and have been dealing with Bethanie Pickup for any problems/issues we come across with the house. She has always dealt with them in a timely and efficient manner. She also helped us add a puppy to our renting documents and this was stress free which was amazing! Thank you Bethanie!
Thank you Anouska, we will make sure Bethanie reads this!
5/5
Excellent service reported an issue with a vital electrical appliance and was immediately replaced with a brand new one, outstanding service from Beth Pickup at Henry Adams, and of course from the owner of the flat.
Thank you for reviewing us Alexander.
5/5
Paul was incredible - quick in getting things organised and responding to our queries, reliable at keeping us updated, helpful in chasing up other parties when needed. He made the whole process of selling much less stressful, we can't praise him enough!
Thank you so much for your review Francesca, much appreciated.
5/5
Great Letting/Estate agents Bethanie of Haywards Heath has been particularly helpful with my maintenance company. She is prompt in replies and service, and has excellent communicative skills
Thank you for your review Daryl, much appreciated.
5/5
Rented a property with Henry Adams for 3 years. Beth has been a pleasure dealing with. She is prompt in her responses and understands the needs of tenants. When we had any issues, she was quick to offer solutions. Thank you Beth!
Thank you Declan! Your review is much appreciated.
5/5
I have been with Henry Adams for many years with all their changes which has been very welcomed as a growing business. I would like to extend a huge thanks of gratitude to Bethaine she has been my silent and trusted eyes. Especially when things needed to be done. She is innovative and quick thinking to get things done and running smoothly for both tenants and land Lord's. Having Beth is not only a comfort but an asset. She is a worthy person to rely on with confidence to tackle any obstacle. Well done Bethiane. You get all the gold stars from me. I want to say thank you, so much for looking after my property and tenant. Sheila King.
Thank you for your kind review Sheila, we really appreciate it and will make sure Bethanie reads this.
5/5
Melissa at Henry Adams has gone above and beyond to enable me to let one of my properties. Within a short period of time they have made this process as easy as possible for both myself and the new tenants. I would highly recommend Henry Adams whether you are selling or letting out your home.
Thank you so much for your review Steve!
5/5
Great letting agency. We have a little baby and needed to rent the property remotely. Melissa from Henry Adams was extremely helpful. She arranged everything for us in a way that we did not need to travel back and forth. It certainly saved our time and money. Hugely recommended!
Thank you for your review Edyta!
5/5
Paul and Jade were always prompt, courteous and knowledgeable in all our dealings with them while we purchased through them. Paul even met us at the property with the keys when we completed to save us a job. Highly recommend the team at Henry Adams Haywards Heath!
Thank you for your review Adam and congratulations on your new home!
5/5
I can’t rate Henry Adams and the service they provide more highly. Every interaction we have had with them has been clear, concise and efficient. Bethanie Pickup has been a pleasure to work with from start to finish and we have greatly appreciated her professionalism and willingness to help at each stage of the process.
Thank you so much Jarod, much appreciated.
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The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.