Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Steve was an amazing support, helpful and patient with myself and my mother. It had been a long and arduous process which wasn’t Steve’s fault but he made everything more manageable to cope with. He would phone me regularly keeping me updated on everything regarding the chain and how we were progressing. When something stalled he would get right onto it and deal with it. Steve was the estate agent at Henry Adams who was selling the house of our buyers, we were in fact selling through their Midhurst office but sadly we didn’t experience the same care and consideration by the Midhurst office and so decided to deal only with Steve and his office. I can highly recommend you using this estate agents and ask for Steve, if you are selling or buying, Steve is honest, straight, cares for his clients and in the end gets it all sewn up. He even called me on the day of the move to see how my mother and I were and again the following week to check in on her. An amazing man and an amazing team at this branch..THANK YOU ..

Steevie · 11 October 2024 · Henry Adams Storrington

Agent replied · 25 October 2024

Thank you for your review, we really appreciate it. We are sorry the service was not up to your expectations from our Midhurst office, we will look into this and review our processes.

5/5

Google

Alex and James were very professional and great to deal with. The team at Henry Adams made the rental process seamless for me, they were very responsive, informative and helpful. I would definitely recommend this company.

Lisa · 11 October 2024 · Henry Adams Storrington

Agent replied · 25 October 2024

Thank you so much Lisa for your kind review.

5/5

Google

I had an excellent experience with Henry Adams Rent Agency. Their team is professional, responsive, and truly goes the extra mile to ensure customer satisfaction. The property listings are diverse and well-presented, making it easy to find the perfect home. The viewing and application process was smooth and hassle-free. Highly recommend for anyone in need of a reliable rental service!

Vasyl · 11 October 2024 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your very kind review!

5/5

Google

Very good customer service from Portsmouth Branch, Lisa took us through viewing and was incredible, Byron Gray took over process of paper work and also did an amazing job, he kept us on the loop on every process and his customer Service is amazing, Keep it up Byron, highly recommend.

Harriet · 10 October 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you Harriet! We'll make sure Byron reads this.

4/5

Google

After a rocky start (there were a whole load of errors on the draft details and it was clear that they had simply copy and pasted the details from a previous marketing of the house, without noting that an extension had been built - which caused us to question their fee!), things improved markedly. Communication with the sales team in the Emsworth office was efficient and timely and the sale was completed within 6 months of going on the market and with minimal fuss. Thank you.

Mark · 10 October 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you for your review Mark, we really appreciate it and take your comments on board.

5/5

Google

Rating only, no written review.

Jurate · 24 September 2024 · Henry Adams Middleton-On-Sea

Agent replied · 24 October 2024

Thank you for leaving us a review!

4/5

Google

All went smoothly with our purchase

Jo · 24 September 2024 · Henry Adams Middleton-On-Sea

Agent replied · 24 October 2024

Thank you for your review Jo.

5/5

Google

Smooth process of selling our property. Regular updates from the team. Sold really quickly with very few hold ups.

Mandy · 24 September 2024 · Henry Adams Middleton-On-Sea

Agent replied · 24 October 2024

Thank you so much Mandy, we really appreciate your kind review.

5/5

Google

Had a personal professional contact when I needed answers, staff always friendly and helpful on calling. I wish I had used Henry Adams to sell my house as they helped the buying so easy.

Sonia · 24 September 2024 · Henry Adams Middleton-On-Sea

Agent replied · 24 October 2024

Thank you so much for your kind review Sonia.

5/5

Google

Couldn’t recommend Henry Adams in Middleton highly enough. Ben and the team provide a great service and really advocated for us and their client during a sale that was made difficult by a solicitor. They did everything they could to ensure the sale ran as smooth as possible.

Chloe · 24 September 2024 · Henry Adams Middleton-On-Sea

Agent replied · 24 October 2024

Thank you for your kind review Chloe, it is much appreciated!

4/5

Google

Mark Peacock did a really good job for us over many months and in some trying circumstances. I would not recommend anyone going to auction and we should have stayed with Henry Adams throughout the process but in the end Mark got the job done. With good humour throughout and very responsive communications.

David · 23 September 2024 · Henry Adams Bognor Regis (25 High Street)

Agent replied · 23 October 2024

Thank you for your review David.

5/5

Google

On the ball 24/7

Alan · 23 September 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you Alan, much appreciated!

5/5

Google

Byron at the Emsworth branch dealt with the rental of my property. I can honestly say that the service was friendly, efficient, professional and the speed with which a tenant was found was incredible. Wouldn't hesitate to recommend or, indeed, use their services again. Many thanks..

Joanne · 23 September 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you Joanne, your lovely review is much appreciated!

5/5

Google

We rented a house with them for two and a half years. Throughout they were super supportive, communicative and totally professional. Thank you

Kian · 11 September 2024 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you Kian, much appreciated.

5/5

Google

I have recently let my flat through Henry Adams. Melissa was informative and friendly, making the process simple. I would highly recommend Henry Adams.

Cathryn · 11 September 2024 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much for your review Cathryn.

5/5

Google

Henry adams helped us find our home and our agent ,Byron, helped us with all our enquiries from viewing, moving, to settling in our new home. 10/10 will recommend

Angela · 24 August 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Your review is much appreciated Angela.

5/5

Google

Have to say a massive thanks to the lettings team. They found a tenant for me very quickly and found a very good one. There was a lot going on and they did their best to help and get it done in a productive and efficient way. Massive thanks to Alex, James and Steph.

Luke · 17 August 2024 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Luke, we really appreciate your review!

5/5

Google

Excellent service from Linda, Gemma, Oliver and the team on my sale and purchase. Would highly recommend

Dean · 12 August 2024 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Dean! Your review is much appreciated!

5/5

Google

Linda and the team at the Haywards Heath office were wonderfully helpful, supportive, professional and great communicators during the purchase of my daughters new home. We could not have asked for more in ensuring everything went smoothly through from the first viewing to completion. My daughter will certainly be using Henry Adams when she decides to upsize to her next property

Brian · 12 August 2024 · Henry Adams Haywards Heath

Agent replied · 23 October 2024

Thank you so much Brian and congratulations to your daughter on her first home!

5/5

Google

Have been treated with care and friendly service Everything has been dealt with with no problems at all recommend renting service to others Many thanks mr n cream

Nigel · 29 July 2024 · Henry Adams Petersfield

Agent replied · 23 August 2024

Thank you Nigel, your review is much appreciated.

5/5

Google

Siobhan, Clair & Katie have been unbelievable in finding, arranging and settling us into our second rental through Henry Adams! Both properties have made wonderful homes for our family and they have made a very stressful process easy and seamless! Thank you to a great team!

Sherri-Lee · 29 July 2024 · Henry Adams Petersfield

Agent replied · 23 August 2024

Thank you so much Sherri-Lee, we really appreciate your review.

5/5

Google

Quick, helpful friendly service. Made the process very easy and simple for me.

Melissa · 25 July 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you for your review Melissa, it is much appreciated.

5/5

Google

I rented my house out via Henry Adams Emsworth. Suitable tenants were quickly found. Communication with Byron was great, everything explained clearly and actioned promptly and he has been proactive every time: I have never had to chase for a response. I would recommend Henry Adams to other landlords.

Jo · 25 July 2024 · Henry Adams Emsworth

Agent replied · 24 October 2024

Thank you so much Jo, we really appreciate your kind review.

5/5

Google

Henry Adams team you are the best 💯 excellent …

Urshilar · 29 June 2024 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Urshilar!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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